Putting Customers in the Driver’s Seat: How Prioritizing CX and the Customer Journey Builds Brand Loyalty

July 8th, 2022
 

This Industry Viewpoint was authored by Eric Carrasquilla, SVP of Digital Engagement Solutions at CSG

For years, communications service providers (CSPs) and streaming services have poured time, funds, and resources into advanced and exciting products and offerings – from unique streaming content to the speeds of 5G – to maintain an edge with their customers. Now, however, we’re seeing the old guard [Read more →]

Leave a Comment

Southern Cross Launches NEXT Cable

July 7th, 2022
 

The Pacific Ocean can now be crossed in a new way. Southern Cross Cables has officially launched its long awaited NEXT cable system with 400GbE services on tap. [Read more →]

Leave a Comment

Wednesday Bytes: Ciena, Ericsson, Nokia, CBNG, Calix

July 6th, 2022
 

Four bits of vendor news worth keeping up with from around the industry and the world: [Read more →]

Leave a Comment

OAC Gets Its Final Splice

July 5th, 2022
 

Australia’s bandwidth ecosystem is one step closer to having a new route to the rest of the world. SUBCO has announced the completion of the final splice on the Oman Australia Cable, an express system that will offer faster speeds between the continent and the EMEA region. [Read more →]

Leave a Comment

Morrison & Co Buys FiberLight From Thermo

July 1st, 2022
 

One of the fiber M&A events that has defied all prediction for more than a decade finally has happened. The regional network infrastructure company FiberLight will soon have new ownership. It’s not a strategic buyer though, but rather a consortium led by Morrison & Co that will acquire FiberLight as a platform for investment & growth. [Read more →]

Leave a Comment

Thursday Roundup: Nokia, BT, NJFX, Gold Connect, Bluebird, TBI, Console Connect, Cologix

June 30th, 2022
 

Teamwork everywhere, with four bits of news of companies working together to put the pieces together: [Read more →]

Leave a Comment

Wednesday Roundup: Hudson IX, Infinera, NEC, Colt, Ericsson

June 29th, 2022
 

A rebranding, an upgrade, a new product, and a regulatory hurdle: [Read more →]

Leave a Comment

Nitel Makes Its First Deal, Acquires Hypercore

June 28th, 2022
 

Nitel has made an inorganic move, it’s first since Cinven pumped resources into the company. The network-as-a-service provider has announced its intent to acquire Hypercore Networks. [Read more →]

Leave a Comment

Accord Joins Hoosier Net

June 28th, 2022
 

Earlier this month, Indiana suddenly saw the birth of two new consortium-based network operators: Hoosier Net and Accord. One can be forgiven for wondering why they didn’t just sit down at the same table, because last week that’s exactly what they did. [Read more →]

Leave a Comment

Industry Spotlight: GTT COO Don MacNeil Charts the Road Ahead

June 27th, 2022
 

The past several years have been undeniably eventful for GTT.  After a decade of acquisitions, the company ran aground a bit a few years ago, culminating in the sale of the European infrastructure assets and a restructuring.  But all that is pretty much behind them and the new GTT looks a lot healthier and leaner than it ever has.  With a new management team in place, the company is setting its sights on the global enterprise space.  With us to tell us about GTT’s journey and its plans to tackle the future is COO and industry veteran Don MacNeil. [Read more →]

3 Comments

Create a stronger business with proactive network monitoring

June 24th, 2022
 

This Industry Viewpoint was authored by Ramiro Nobre, vice president of global strategy and solutions, Accedian

Unplanned downtime – even for a few minutes – is costly and disruptive in this age of sophisticated and interconnected networks. Interruptions in performance can resonate across the ecosystem. The cost per hour of downtime has risen to more than $300,000 for 91% of small, mid-sized and large businesses, according to an ITIC study. That’s a steep price tag, but it doesn’t have to be that way. [Read more →]

Leave a Comment

Colo Bytes: Quantum Loophole, Aligned, Netrality, Cologix

June 23rd, 2022
 

Four expansion items in four markets of note this week: [Read more →]

Leave a Comment

Wednesday Roundup: Infinera, EdgeConneX, DISH, T-Mobile, Adaptiv, Wedge, Medusa

June 22nd, 2022
 

A few interesting items from around the industry to catch up with at midweek: [Read more →]

Leave a Comment

Tuesday Bytes: DataBank, Ciena, Hyperco, USTC Corp

June 21st, 2022
 

A recapitalization, an upgrade project, a data center real estate move, and some M&A worth noting: [Read more →]

Leave a Comment

Industry Spotlight: Xtel’s Brian Flynn Takes on Managed Security for the Work-From-Home Era

June 20th, 2022
 

The cloud and managed service provider space has been a dynamic environment over the past few years as technology races to keep up with changes in the enterprise marketplace.  With the workforce shifting from corporate campuses out to suburban homes, enterprises have increasingly had to lean on such providers to help make rapid transitions.  One of those out there in the trenches is Xtel Communications, which has charted an independent and organic path through most of the last three.  With us today to talk about the company’s approach and outlook on the industry is Xtel’s President, Brian Flynn. [Read more →]

Leave a Comment

The New FCC Ruling on Robocalls: How Will You Validate Your Traffic?

June 17th, 2022
 

This Industry Viewpoint was authored by Eli Katz, CEO at XConnect

International robocalling impacts the entire telecoms value chain from carriers to consumers. To help prevent robocalls that are initiated from outside the US, the Federal Communications Commission (FCC) has recently expanded on the existing domestic stir shaken solutions to now include internationally originated calls terminating into the US and US gateway providers must now take [Read more →]

Leave a Comment

Thursday Bytes: Arelion, Everstream, Proximity, Quickline, Accord

June 16th, 2022
 

Three regional expansion moves and a new regional fiber player in the Midwest: [Read more →]

Leave a Comment

Colo Roundup: NTT, Vantage, DataBank, Digital Realty

June 15th, 2022
 

Four items from the data center space worth keeping up with: [Read more →]

Leave a Comment

Tuesday Bytes: Infinera, Digital Realty, Nokia, Metronet

June 14th, 2022
 

Two vendor wins and a new joint venture: [Read more →]

Leave a Comment

Aqua Comms Taps Telecom Egypt For EMIC-1 Link Along the Suez

June 14th, 2022
 

Aqua Comms has lined up the one key bit that every subsea cable between Europe and India needs in place before truly getting things moving for the Europe Middle-East India Connect 1 cable system. They have signed an agreement with Telecom Egypt to make the hop between the Mediterranean and Red Seas. [Read more →]

Leave a Comment

Monday Bytes: MBC, First Electric, DZS, Africa Data Centres, iM Critical

June 13th, 2022
 

A few expansion projects from late last week as we get rolling this Monday morning: [Read more →]

Leave a Comment

Pragmatic incremental gains take center stage in the fiber broadband race

June 10th, 2022
 

This Industry Viewpoint was authored by Wade Anderson, Vice President of SME, IQGeo

The increased reliance on the internet across all major industries has seen the telecom sector grow exponentially over the last decade. This reliance has been fueled further by the pandemic – with people now requiring reliable, high-speed internet to work away from the office, thus leading to a high demand for [Read more →]

Leave a Comment

Thursday Bytes: MOX, Breezeline, DE-CIX, Logix, Equinix

June 9th, 2022
 

A network upgrade, some FTTH expansions, an NNI, and a new data center: [Read more →]

Leave a Comment