This Industry Viewpoint was authored by Stacey Kuyf, writer and content strategist for atmail
The telecommunications industry is extremely competitive, as telcos race to convert to 5G, migrate to the cloud, implement AI and big data strategies, and ensure [Read more →]








It wasn’t so long ago that the US interconnection business was a closed, secretive place. That changed with the Open-IX initiative, which opened the doors to both European-style internet exchanges and homegrown regional efforts. So what is Open-IX doing to follow up on that success? With us today to talk about the organization’s plans is newly named Executive Director and industry veteran Robert DeVita. 


From the time when Zayo burst forth on the scene some 10 years ago, the company aimed to be more than a simple asset roll-up. They effectively rewrote the book on how to operate fiber assets, especially when it comes to sales and customer management. With us today to talk about just how Zayo goes about shaping the customer experience when it comes to the infrastructure business is Sandi Mays, Chief Customer Experience and Information Officer. Sandi is a co-founder and has been a part of Zayo’s team since the beginning.