contributed by the_highwayman,
Some techs are techs, and some need to find a desk job real fast.
One night at the NOC [ed. Network Operations Center], I was working with my team on routine network maintenance. One of the items on our list was to install two PHY [ed. Physical Layer Device] boards into a router. A basic job, although we all knew this particular card was a tricky one to install: the cards were thin and the guide levers had to be turned 180 degrees and then snapped into place before you could put the board in the slot. If you don't know how to do it, you realize it very quickly. [Read more →]