This Industry Viewpoint was contributed by David W. Wang
At the dawn of 2019, either you are a CEO/CTO/CFO of a firm facing your board of trustees, or a manager of network operations & IT facing your firm’s executive management team, you may run into similar million-dollar questions like: “How are we doing with SDDP? When can we move to SDDP?” [Read more →]










From the time when Zayo burst forth on the scene some 10 years ago, the company aimed to be more than a simple asset roll-up. They effectively rewrote the book on how to operate fiber assets, especially when it comes to sales and customer management. With us today to talk about just how Zayo goes about shaping the customer experience when it comes to the infrastructure business is Sandi Mays, Chief Customer Experience and Information Officer. Sandi is a co-founder and has been a part of Zayo’s team since the beginning. 
