This article was authored by Jouko Ahvenainen, and was originally posted on telecomasia.net.
Smart watches are making their breakthrough and getting people to monitor their health data. Insurance companies and health care providers are developing new products that utilize customer’s data in the service and pricing. [Read more →]










From the time when Zayo burst forth on the scene some 10 years ago, the company aimed to be more than a simple asset roll-up. They effectively rewrote the book on how to operate fiber assets, especially when it comes to sales and customer management. With us today to talk about just how Zayo goes about shaping the customer experience when it comes to the infrastructure business is Sandi Mays, Chief Customer Experience and Information Officer. Sandi is a co-founder and has been a part of Zayo’s team since the beginning. 

