Elevating CX: A Proactive Approach to Order Management & Fulfillment

March 1st, 2024
 

This Industry Viewpoint was authored by Manoj Krishna Mohan, Technical Architect, Salesforce Practice, Prodapt Solutions

In the highly competitive Connectedness industry, seamless ordering and fulfilment processes are crucial for service providers to build customer loyalty and gain competitive edge. The challenges in order management such as inadequate service assurance, complex order workflows, and the risk of lost orders have significant implications. Implementing a modern and unified Order Management System (OMS) is essential to address these challenges. By leveraging a unified [Read more →]

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Thursday Roundup: ODATA, Segra, ServiceNow, ADTRAN, MATI, Sparkle, Algar

February 29th, 2024
 

Two infrastructure news items from Latin America, and two regional items in the US: [Read more →]

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Wednesday Bytes: Arelion, Hurricane Electric, Colt, Versa

February 28th, 2024
 

Some interesting news items from three global network service providers: [Read more →]

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EXA Takes to the Air to Cut Transatlantic Latency Down Another Notch

February 27th, 2024
 

EXA Infrastructure said today that it plans to introduce a new hybrid route across the Atlantic. The move will give them a new, lower latency path between New York and London. [Read more →]

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FiberLight, MDC, and NeuLink Develop New Routes Across the Border

February 27th, 2024
 

FiberLight this week announced two new paths from Dallas down into northern Mexico. Working with partners MDC Data Centers and NeuLink, they are offering fiber routes connecting Dallas with both Querétaro and Monterrey. [Read more →]

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Monday Roundup: Iliad, Tele2, NTT Docomo, NEC, Alepo, Italtel, HPE, Telus

February 26th, 2024
 

With MWC underway, a whole bunch of collaboration is being announced.  Here is one bit of consolidation and a series of technology partnerships from different parts of the globe to keep up with: [Read more →]

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The future of routers requires no planned outages

February 23rd, 2024
 

This Industry Viewpoint was authored by Vinai Sirkay, Vice President, IP Routing at Nokia

If, like me, you have been in the telecommunications field for some time, you will remember that networks were traditionally architected to deliver to a service level. We used complex calculations to derive measurements such as 99.999 percent or “five nines” availability, which became the basis for [Read more →]

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Wednesday Bytes: Bluebird, Colt, iBasis, Hurricane Electric

February 22nd, 2024
 

Three expansion projects and a contract renewal: [Read more →]

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Fiber Bytes: Windstream Wholesale, Gateway Fiber, CityFibre, Utopia Fiber

February 21st, 2024
 

One new regional fiber route, and three bits of FTTH news to catch up with: [Read more →]

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Windstream and Uniti Talking Merger?

February 20th, 2024
 

That’s what Bloomberg says is going on, according to the ever aware ‘people with knowledge of the matter’. Windstream and Uniti Group are said to be talking some sort of stock deal that would consolidate the businesses but leave Uniti as independently traded. Such a deal wouldn’t be surprising, and in fact would in some ways wrap up what would be a 10 year story arc. [Read more →]

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Friday Bytes: Grain, Quintillion, Nile, DataBank, TELUS, Samsung

February 16th, 2024
 

Some M&A news, some WiFi access, some balance sheet work, and some more vRAN and Open RAN. [Read more →]

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Thursday Bytes: Greenlight Networks, Samsung, Vodafone, Netcracker

February 15th, 2024
 

A bit of FTTH, some nextgen wireless tech, and some cloud marketplace news: [Read more →]

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Wednesday Bytes: NTT, Airtel, Telesonic, CityFibre, Astound, Ciena

February 14th, 2024
 

A new data center campus, a new wholesale fiber unit, some last mile fiber, and a network upgrade: [Read more →]

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Tuesday Roundup: Yondr, CMC Networks, Docomo Pacific, PLDT, GTA

February 13th, 2024
 

A new data center, a new partnership, some FTTH, and a new PoP: [Read more →]

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Monday Bytes: Cisco, Ciena, IQGeo, TalkTalk

February 12th, 2024
 

Two optical upgrades, some software, and some M&A chatter: [Read more →]

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Re-imagining Telecom Operations: From Contract Negotiations to Customer Service

February 9th, 2024
 

This Industry Viewpoint was authored by N Shashidhar, VP & Global platform head, EdgeVerve

In the digital age, telecom is more than just a sector—it’s the ultimate digital influencer, pioneering tech revolutions and ensuring we’re always plugged in. But behind the veneer of seamless connections and next-gen services lies a complex labyrinth of operational challenges ranging from intricate contract negotiations to maintaining high customer service standards. [Read more →]

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Int’l Bytes: Sparkle, DE-CIX, RETN, TCS, Viavi, Netmore, Senet

February 8th, 2024
 

Three interesting international expansion projects, some AI, and a bit of interesting M&A activity: [Read more →]

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FiberLight Drives Into Autonomous Infrastructure in Austin

February 7th, 2024
 

FiberLight says it is investing $20M into new infrastructure near Austin TX. But this isn’t just a new fiber route, this is a project of the Autonomy Institute aimed at next generation municipal and transportation infrastructure. [Read more →]

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Metro Bytes: Comcast Business, Aureon, CityFibre, Gamma

February 7th, 2024
 

A couple of M&A moves, and some regional infrastructure contracts of note.  One each from the US and the UK. [Read more →]

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Tuesday Bytes: Cogeco, EdgeconneX, Aqua Comms, EXA

February 6th, 2024
 

An M&A, some ESG, some subsea spectrum, and a connectivity upgrade: [Read more →]

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Int’l Bytes: e&, 2Africa, Equinix, Epsilon, Sparkle

February 5th, 2024
 

Four interesting bits of infrastructure news from around the globe: [Read more →]

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2024 WILL SEE CHANGES TO TELECOMS REGULATION

February 2nd, 2024
 

This Industry Viewpoint was authored by Dario Betti, CEO, Mobile Ecosystem Forum

The telecommunications landscape is evolving rapidly, driven by a myriad of factors ranging from privacy and security concerns to the rise of artificial intelligence and the imperative for environmental sustainability. The sector can expect far-reaching implications for how [Read more →]

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Subsea Roundup: Ocean Networks, Medusa, TAM-1

February 1st, 2024
 

Three bits of regional subsea infrastructure news this week: [Read more →]

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