Four interesting items from around the world to check up on from this week:
Orange Business Services has won a literally uplifting contract. KONE, which specializes in elevators and escalators has strengthened its relationship with the company as it migrates its contact center infrastructure to the cloud. Orange is providing 5 contact center hubs that will span some 35 sites around the world.
KDDI America has launched a new managed SD-WAN service in the Americas. The new service leverages a Viptela-based Cisco SD-WAN, which will complement the company’s cloud connectivity offerings for the enterprise market. KDDIA’s move follows quickly upon a similar expansion by KDDI Singapore as the parent company continues to invest in its global portfolio.
Windstream Enterprise is making a bid for a new relationship with its customer base. They announced a new initiative called “WE will”, which offers a number of guarantees to new and existing enterprise customers. The company is targeting stability, reliability, and accountability amidst the current broader economic uncertainty.
And Iron Mountain is making a move over in southern Asia. The data center operator is entering three markets in India via a joint venture with Web Werks. The deal will see Iron Mountain invest $150M over the next two years as it becomes the majority investor in the JV and enters the markets of Mumbai, Pune, And Delhi NCR. The first stage of that process will close sometime in the next three months or so.
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