This article was authored by Joseph Waring, and was originally posted on telecomasia.net.
Choice quotes from insiders and outsiders at the Mobile World Congress last month:
"Voice is God's gift to humanity. It's what differentiates us from the animals. And we position voice at zero -- you don't have to pay for voice. Voice is dead."
- Hakam Kanafani, group CEO for Turk Telekom
"Openness is not something to be afraid of. There are lots of business models available. But openness is also about being open to innovate."
- Jolla CEO Marc Dillion (launched Sailfish at MWC)
"The mobile industry has had good luck that the OTT players came in and created fantastic services. Look at what Facebook is doing. It took the mobile industry 10 years to develop services that are not too popular. We should be grateful to them because they helped 3G and 4G take off."
- Bharti Airtel MD and CEO Manoj Kohli
"I find it absolutely impossible to understand how three, four, five or six billion people are going to get their diverse, unique personal needs satisfied by one or two companies [residing in the heart of Silicon Valley] or even five companies, regardless of how delicious those companies actually are. The math to me just doesn't compute."
- Mozilla CEO Gary Kovacs
"We're also seeing dramatic innovation in devices that are a few thousand pounds heavier [than smartphones]; devices you can't carry, but can carry you. I'm referring to the original mobile device, the automobile."
- GM vice chairman Steve Girsky
"Our reputation, all of us in this room, is not what it should be. Delivering good customer service -- not lip service and not just cheap prices, but really differentiated service -- is really important."
- Telstra CEO David Thodey
"The most common topic in conversations with services providers is innovation -- how are they going to be sufficiently innovative in order to survive in this economy. It's very hard to survive from 1G all the way up to 4G, and it's very hard to survive from the communications industry to the digital services industry."
- TM Forum president and CTO Martin Creaner