Layoffs Hit XO

October 20th, 2011 by · 2,907 Comments

As one might have anticipated following Icahn's final takeover and the appointment of CFO Laura Thomas as interim CEO, the company is now cutting expenses. That means downsizing, headcount reduction, layoffs, whatever you want to call it.  It is not yet clear how extensive the event is, nor which departments have been most affected.  But since the company is fully private now, I doubt they will be telling us anything officially.  

Good luck to all those affected, whether directly or indirectly.  The good news is that despite the difficult job market overall, the telecommunications and internet infrastructure sectors are pretty steady, and there are companies out there hiring. The bad news is that there will inevitably be others hitting the job markets over the next few quarters from the LVLT/GLBC integration.

At some point, Carl Icahn will surely realize that he really shouldn't own a company like this.  He doesn't know how to make money with these assets, and hasn't been willing to hire someone who does and give them the independence to do it.  Actually, the simplest explanation for the current situation is that he knows it now, and is cleaning things up for a sale next year.  On the other hand, perhaps Ms. Thomas has an extensive rejuvenation plan in mind - we shall see.

Categories: CLEC · Metro fiber

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2,907 Comments So Far


  • Anonymously says:

    Rob,
    The lay off hit Order Entry, CI Agents, Project Managers, Field Technicians, Activation Technicians, and Management and Senior Management. It doesn’t look like they are done.

    • Rob Powell says:

      Any idea how many in all?

    • Freedom says:

      Also finance got hit, unless you have frinds in high places.

    • Miss Curious says:

      I heard rumblings today that Level 3 may be looking to purchase XO. Has anyone else heard anything?

      • Anonymous says:

        They’re too focused on integrating GC. I did, however, hear they are being actively shopped around.

      • Brian Boru says:

        I doubt it very much for three reasons. First, I think the integration of Global Crossing needs to be well on the road before they will make a big acquisition. Secondly, I don’t think L3 can do a cash deal for XO and I think Walter Scott would not want to do a stock deal because it would put that scumbag Icahn on the BOD. Thirdly, if the deal were put together now Icahn would have to pay off his former fellow stockholders even if he waited until the 1 year period expired to formally consumate a sale. He can shop the company around but if the sale process is substantially completed before the year is up simply waiting for the clock to run out wont let him escape having to share the proceeds with the people he stole XO from.

    • Anonymous says:

      Ancell was kicked out at Centurylink for abysmal sales performance, against expectations. That was selling at a company who had an RBOC arm and a much bigger asset portfolio than XO’s “I wanna be a national player” hodge-pudge of regional assets. Icahn makes the brilliant move to bring a guy in who couldn’t shoot fish in a barrel, to lead the turnaround of a doomed commercial sales portfolio. Ancell and his “when Dove’s cry” sidekick have XO in a fatal nose dive, giving Joan Jett and the Blackhearts the keys to the kingdom, and in doing so sealing XO’s death sentence. They’ll leave Icahn with a set of assets he’ll get at best pennies on a dollar. Now losing the one leader remaining, with any clue, Don MacNeil, it’s a fitting ending for the big CI!

      http://m.bizjournals.com/denver/news/2012/03/22/centurylink.html?r=full

    • ANONYMOUS says:

      (robinsonbuckler @ yahoo. com) did a love spell for me about 3 days ago and the results came like miracle……

  • Anonymous says:

    Rumors say about 400 total. At HQ in Herndon finance is getting hit hard. Anywhere there are overlaps betwen Carrier and Business Services is where the major reductions are taking place.

    • Gordon Gekko says:

      Word around the country is that most of the people that are getting cut today are the “necessary” people who work “behind the curtain” to keep the organizational operational, as well as some very, very obvious under performing salese people (already on plan).

      The strange thing is that when you look at the organization as a whole, it has many under performing sales people and managers who don’t even pay for their own SGA, much less the SGA of non sales people. That said, to most clear thinking leaders, leadership would have considered making the following changes such as: collapsing NAS into the basic enterprise sales channel, or markets with multiple sales teams and reducing them to a single “super” team, etc.

      Why this has not happend is that I believe managers (mid level and up) are looking out for their own personal interests; because if you collapse sales teams and sales channels, you also need to reduce the # of managers you need within the organization. So, instead of looking in the mirror at themselves, they look for others to be the fall guy/gal. The fact that Executive Leadership allowed it to play out this way tells me that they do not have leadership qualities to make tough decisions and right the company.

      Finally, the one thing that I have learned at this organization is with all the former GC leaders that were brought on by Wagner is that to them (GC leaders now at XO) is that Politics trumps all!!!! What matters above all else is looking out for themselves, before focusing on results. Wagner may be gone, but the failed policies of the current (many former GC) leadership remain.

      My prediction: Since leadership can’t make the tough, but necessary decisions to right the company; Icahn will make them for them. Likely in even more painful reductions, or ultimately breaking up the company and selling off the assets to the highest bidder.

  • To the Bomb Shelter says:

    Good bye to all of customer support folks. The only question is who will run faster, the remaining sales reps or the poor customers…”Our standard delivery interval has been changed from 30-45 days to 180 to 210 days”

  • Anonymous says:

    400 is the number we are hearing at headquarters. Possibly with another 200 following shortly after. Finance has definitely been hit hardest. People that were laid off today get pay until November 3rd.

    Supposedly there will be a meeting tomorrow afternoon to tell the remaining people they are safe.

    If you thought productivity was low before, it’s in the negatives now!

  • I am in a better place says:

    Yes I was one of the many laid off today, I would like to thank Laura Thomas for assisting in my exit from the company. Go to Broadview Networks they offer better benefits and more competive pay from what I have heard, XO will burn into ashes in the coming year. I predict that I will have a job in 2 years but Ms Laura Thomas and her Croonies wont

    • Anon... says:

      Broadview…can you possibly write to xoemployee@yahoo.com and tell me more about Broadview…I was told to hit the road from XO last week like a bad habit.

      Need to get working again…FAST!

      What is the good and bad with Broadview? I don’t know much about there company.

  • Anon says:

    Let’s play a game:
    Screw One, Marry One and Kill One:
    A. Laura Thomas
    B. Oprah
    C. Hilary Clinton

    GO!

  • Anon says:

    XO will continue to fail because Telecom is designed to fail. Mix into that the notion that America will sell out it’s own people to make a dime, and lie and claim to be patriots – XO gets what it deserves.

  • Carlk says:

    If the internal carnage being indicated on this board, is remotely close to accurate, while knowing that Carl Icahn is a devious man, but by no means a stupid man who would cut his nose off to spite his face, this company is SOLD American style! 🙂

    Of course, a wiser man or woman might ask Enron Hubbard on this board for his opinion.

    Enron? 🙂

  • Not Enron Hubbard says:

    Not sold. But prepping.

  • captain clec says:

    The overlaps betwen Carrier and Business Services is where the major reductions are taking place. The sales folks are getting more freedom in the field with pricing thus less need for finance to waste time crunching #’s and margins. Although – this is the new American way – more work to be done with less employees…USA will NEVER see unemployment at 5 or 6% – those days are LONG gone.

  • Anony says:

    I was there from 97-00 and left shortly before they declared BK. I still have hard feelings for Ackerman (now running GM Ha Ha) and Davis. They ruined the company and really started the downward spiral. All Icahn has done is proped them up to limp to this point. Without a buyer it’s going to get worse there before it gets better.

    Seeing the recent layoff news brings back many of the hard feelings that have gotton better over time from when what Nextlink stock I had not sold went to zero.

    Best of luck to those leaving and those still there.

  • Xo imploding says:

    400 right now, the layoffs will start again the first quarter of next year with many small markets shut down and skeleton crews remaining in the large cities. I’ve heard from a top exec that 25% of the workforce will eventually be downsized. Put a fork in Xo, they are done. Try running a National CLEC with less than 2000 people. Sales Comp plan was awful, they can’t install at all yet they cut many field techs and the care group, which was slashed, was overworked and burnt out. NAS group was a joke! Many high end VP types, especially those idiots that were brought in from Global Crossing were not affected which has enraged whats left of the work force. None of them are moving to corporate either which tells you the the place is gone when Icahn’s one year is up. Recruiting was outsourced, and having worked with that group for many years at Xo, they were some of best in the Industry.

  • 9.5% says:

    The employee count in the system is down 347 today. The survivors are bitter and vengeful. I bet the top page hits on the XO network are monster and yahoo jobs.

  • zoo says:

    I was one of the field tech who used to work for Alligence years ago when XO bought us. I was laid off during a customer install. An HR rep called me while i was talking to a customer to tell me i had been let go and i had 1 month left with the company. My boss did even know. Thats the kind of company XO is. I am sorry for all of those let go but there are jobs out there good luck!

    • In the West says:

      Ugh that’s horrible! I couldn’t believe after all the blood, sweat and tears I put into XO I was laid off. I was out on a leave and was called telling me I was being laid off. It just amazes me that a company has no heart to do this right before the holidays. And we only get our crappy health insurance until Nov 4th! I’ve received so many emails from customers and former coworkers just in awe that I was picked to be laid off. I wonder if they really care about their employees below the VP level.

    • Anon... says:

      Old ALGX tech…so am I. The call the other day was just like when the owner of Allegiance told us all, “I will not sell Allegiance TElecom.” 2 weeks later…we were out on our arse…

  • lveg says:

    I was on a call with a new VP today that indicated that this was Phase I of the realignment. Sounds like more to come. Does anyone know what other departments will be affected? Will there be any office closings?

  • Xo imploding says:

    Iveg, wherever you are located, it doesn’t matter, get your resume out, don’t listen to the smoke and mirrors that Thomas and Ortega are blowing up everyone’s back end. Most of the small markets, and by small markets, I mean anything that’s not a large major city is going to be shut down next year. Orlando was just shut down. GM’S are now running entire states temporarily until the cuts come in the first Q of next year. The game is finally over for Xo. Plenty of talented people will get picked up by Telco’s that plan on growing, unlike Xo.

  • zoo says:

    Integra Telecom has jobs posted on it’s web site.

    • Anonymous says:

      Seen that, I’ll have to apply for a position there. How stable are they right now? The must be doing good if they are hiring.Xo must be less than 20 people when they let me go in my department. I honestly feel sorry for the people there. They are such a small group, they are going to be working there asses off.

      • In the West former employee says:

        Per XO’s website, they posted some jobs in the past few days. I’m not sure how you lay off almost 400 people only to have new positions, not just sales, posted on your website!!!!!!!! WTF

        • Anonymous says:

          Yeah I saw the samething on XO’s website this morning, guess the real reason for the layoffs is to cut pay and then hire new people for cheaper wage, yeah this sounds about right. I dont see my old job on there, then again I am glad I dont. Wouldnt want it back anyway, besides I might get laid off again in the first quarter of next year

          • In the West former employee says:

            Well a Sales Engineer makes more than my old position did that’s for sure! Yeah I don’t see mine either, and like you I wouldn’t apply!!!!!

  • LE says:

    Thanks for the news / tips everbody!

  • Top 100 company says:

    Good luck to those let go, and God bless the ones that think they have survived. (at least there is a severance this time but I don’t see it continuing in the future) Millionaires and billionaires create job but they can also call it when they get ready.

  • anonymous says:

    well when u bring in old GC management then you know you are doomed, they are still around @ level3 but I suspect hopefully not much longer, I was let go this year from GC, but I would never want to work again @ such a badly managed place and it sounds like XO is not much better

    • Former xo-er says:

      The funny thing is …. Most of the former GC now have several leadership positions …. Wonder if they were so bad why they put them in charge of more? Odd … Really.

  • im witcha ya on dat says:

    xo is not “managed” its being driven by kamikazees (mgrs) – i was there 13+ yrs and became a casualty yesterday – this company is not built to survive and stay in business – its only fit for making a few $$$ and moving on to better pastures – i can personally attest to the fact that the mgt there is very short-sighted, selfish, and not talented at all – the good guys are forced out of there and this is just the beginning of the sinking of the Titanic – only 3 hours until she is fully submerged . . . .

  • imout says:

    Ha! No surprise when management spends their days playing ping pong, c ya

  • Anonymous says:

    You reap what you sow. For all of you remaining folks who are anguishing about what you “had to do” on Thursday, get over yourselves and start searching.

  • XO Employee in South says:

    I understand all of the negative comments and disresspecful people on this Blog are ripping XO and the Leadership we have at XO.

    You are entitled to your opinion, but being a compassionate person for your brothers and sisters that have been impacted, would it KILL YOU to say something positive.

    I am still employed at XO, and will not be the type of person, to make former colleagues feel worse. I had to let one of my team members to today. This was a guy with 3 kids and a wife at home. How do you think he feels, today? I can guarantee, one thing, the people at AT&T, and VZB had better ger ready, we are going to take your business away from you in 2012.

    XO does have some challenges ahead and we will be back, as the changes being made will only bring the company closer, and will be ready for a great 2012.

    “Treat people like you want to treated.

    • Former XO employee in PA says:

      Please get over yourself if you think that for one instance you will be taking away business from ATT and Verizon, you must be a brain washed Laura Thomas drone. How can you even imagine this when 10 percent of ther work force has been thrown out including myself. Better what are you going to do when they let go of another 25 percent in the first quarter in 2012. Sorry to tell you this but your job might be in danger in 2012 just warning you.

      These layoffs have driven the company apart from what I have heard. How can you bring the company closer when the people that survived are scared for thier jobs.

      We cant say anything positive about XO. They have no redeeming qualities, no raises in how many years, have you even read the finer details about the health benefits. Only positive thing I can say about XO is they have given me a head start on finding a better opportunity.

      If you still work there dont come on these boards and feed the same bullshit that the current regime feeds you, it doesnt work, it never will work. They are telling you this so that you dont jump ship when you really should prepare yourself for the next batch of layoffs.

      Does anyone here know the offical company BS reason why they selected the people for the layoffs

      • In the West former employee says:

        I wish I knew why I was laid off. They didn’t give me a reason. I won’t miss my lack of raise and insurance going up every year. It still doesn’t make sense to me why I was picked over some of my teammates who ask the same questions over and over and just don’t EVER understand. I guess the more you kiss upper managements ass the better chances of you keeping your job are!

    • Anonymous says:

      What?! This rah-rah stuff is appalling. Word is that the Three Stooges of execs are going to start a tour of dancing on coffins as soon as this week. Have they no shame?

    • Another Employee of the South says:

      Your comment is hilarious. This sounds like another All Employee pep talk, morale builder. Are you brain dead or brainwashed!? Take business from AT&T and Verizon. You CAN’T be serious.

    • Anonymous says:

      Being one of the few from the lay off to restructure. I highly doubt XO has a chance when it comes to the LEC. As a former employee and knowing someone else who use to work there, The wages are flat. The people from sales never contact the customer. The sales contact proceedures are terrible. When dealing with repair and some of the people over there you wonder why the repair call holds are 50+ minutes for a 24 hr ticket. And the health insurance deductible was terrible. But we had no choice in the say, since Ichan was behind that, and no changes in that area despite the concerns from people. Back end billing is behind in there work causing a stifle in the billing department from port outs. Oh yeah, XO is going to dominate the market. Yeah right, I don’t think so.

      • Anonymous says:

        Despite the changes the people from the company were good to work for. I would like to see where they go with this as from this point. Is this a solid investment change for Ichan or, is he planning on selling it later on to some other company of interest?

    • still hanging with XO says:

      I agree that while XO has had (and continues to have) its challenges, very positive movement is occurring.

      • Anonymous says:

        The New XO, same as the old XO. What’s that saying about putting lipstick on a pig? What’s the point of starting an “evolution” if the foundational systems under it still are shit? You can’t build a house on quicksand.

  • Xo imploding says:

    The real reason is that know nothing Laura Thomas wanted the company at a certain number…..obviously for a pending sale. Every division was given a number to be at and that was it. Past Performance/Salary had no play in the RIF at all. Many of the top producing individuals in the company were let go. Yet, the Global Crossing Mgt stays, the same group that destroyed Xo. Awful sales comp plan, the worst benefits imaginable, zero raises in 4 years, 4 straight years of 4th quarter layoffs plus the worst mgt team in telco. This company has screwed it’s employees for years, they did everyone a favor that got downsized since most will wind up with a better job.

  • Carlk says:

    Regardless of the carnage that seems to be causing panic and grief among an employee base who has truly been emboldened by court dictated actions to use “fiber” that came from (3) for unintended original purposes, Carl Icahn is cutting the areas that will make the sale rapidly “synergistic” to its NEW OWNERS. Since this is (3) fiber originally, with a relatively small remaining “useful life,” I hope that buyer, “might as well be us!”

    There are no guarantees in life for any of us. This is the WAY of CAPITALISM!

  • anon1581 says:

    Anybody think this would be a good fit/buy for Earthlink? Would seem to bolster their network across the board, but moreso in the west.

    • Rob Powell says:

      It’s a good fit/buy for a half dozen companies, and yes Earthlink would be one of them. But I don’t think it’s for sale just yet.

    • Anonymous says:

      No chance for Earthlink to make an offer. This is similar to the Windstream / Paetec fate … the business is already sold. A foreign PTT is going to take it 1 year 1 day from time of settlement from minority shareholders.

      • Rob Powell says:

        Oh yeah? Which PTT? 🙂

        I’m hard pressed to name a PTT that is eager to buy US fiber assets at present…

        • Anonymous says:

          I can’t tell you that … that would ruin the surprise! All kidding aside the PTT i am thinking about would be one that is looking to re-enter the NA marketplace from either Canada, South America and or Europe. there are several honestly that would be interested in doing so with enough money ….

  • bubba gump shrimp says:

    “take business from ATT and VZB”? – what??!!?? Are you drinking Icahn brainwash kool-aid?!?!? Icahn is stripping this company for a sale, making a $$$ drinking boat anchor look like a v-8 speedboat, and getting ready to ax YOU in the process and you have the blindness to say “take biz from ATT & VZB”??? what do you say to such a blind, thoughtless comment??? (2) well established behemoths in Telecom (ATT VZB) and this $$$ sucking, Titanic (xo) who’s books have been in the RED ever since it’s been in existence??? that’s seriously laffable! Heck – Icahn used xo’s last year of being on the stock market purely for NOL writeoffs and they’re going to take biz from AT&T and VZB – LOL!!! ok – you can wake up now or when Icahn slaps you with the pink slip in a few weeks/months . .

  • b ebbers says:

    Well put bubba. CI has used the nols since he to control of this ship. The ship is sinking , grab what you can and get to the life boat asap.

  • b ebbers says:

    My bad my wife came in and had 20 questions this morn. Should read took control .

  • ML says:

    Anyone care to speculate on the impact the expiration of the Dark Fiber IRU’s and Transmission Regen/Repeater sites with L3 will have on possible bidders? If this suitor won’t be L3 then they will have an uphill battle to fight with L3 since they own all of the huts/regen sites. The acquisition by L3 of XO would make a ton of sense b/c it is more of a protection move and long term value creation/stabilizer action than not. Besides, no chance the CEO at Earthlink can acquire – CI isn’t listening to him. The only person he listens to is the fool running Frontier as they are apparently friends. Whats her name ?

  • Anon says:

    Maybe they’ll liquidate (or do an aggressive Ch11)? Not usually a lot of stops after “buyout raider uses co for NOL’s”. Seriously, not sure Nextlink or Allegiance or XO have ever made any money for their owners. If you had a billion laying around, would you put it here? Recall that first time around, the CLEC’s and LH guys traded for .02 to .06 cents per dollar of “assets”.

    Also, I haven’t looked at it, but if the post above is correct, XO would has costs & issues associated with their LH network, regens, etc. any further info?

  • Anon says:

    At this point, I would think the value of the company is with the customer base, the people (well, it WAS with the people) and the local metro networks. The LH network may be controlled or owned by L3, but XO still has a ton of local fiber assets around the country, they carry a good amount of traffic on their network, and they have a ton of customers.

    I’m really curious how the next year is going to go for XO (well, I guess we’re down to about nine months) until they get sold. How can they operate that network with the (apparent) skeleton crew that will remain? They had a difficult time before all the cuts! My guess is that they are going to look MUCH different at the time of sale versus 2010. Why would anyone stay there (unless you had no other choice) given the huge uncertainty of their destiny?

  • Closed for Business says:

    I heard a rumor that XO is looking to lay off entire sales teams in 15 markets. I’ve heard so far that Orlando and Atlanta are on that list. Does anyone know the others?

  • b ebbers says:

    That would make cents. CI wants to make it all indirect sales. The money that man would save,WOW.

  • Anonymous says:

    I worked at XO for a little over 5 years, and just recently left. Thank goodness I did. Even for those who didn’t get RIF’d it’s a horrible place to work. Management has the “be lucky you have a job” mentality. I’ve never seen a place with worse morale than XO… burn out city. Never once did I feel appreciated for working my rear off, and the pay/benefits are ridiculously sub-standard.

  • jjl says:

    dan “go-go” Wagner speciality
    cutting ppl
    he should be the first fired

  • 7 Signs Your Company Is About To Crash says:

    May 28, 2009 3:01 PM PrintText 7 Signs Your Company Is About To Crash
    bookmarksMixxDiggRedditGoogle BookmarksTwitterLinkedIn(CBS) This commentary was written by Christopher Lochhead, a former technology executive who now works as a strategy advisor.
    ——————————————————————————–

    It went horribly wrong the second my bike hit the tree. As I flew over the handle bars, it was clear that my misjudgment was about to cause a lot of pain. Thanks to my Giro helmet, buddy Troy, and the E.R. team at Dominican Hospital in Santa Cruz, CA., I made it through the crash with only a dislocated clavicle, bruised ribs, and torn ligaments.

    Today, a lot of companies are crashing and their employees are similarly winding up getting tossed into the dirt. In fact, recent jobless data show a record 6.5 million people are now on assistance in the U.S. Clearly, it’s dangerous out there. But there is a way you stay ahead of the wrecking ball. Here are seven signs (learned the hard way) that your company is about to crash and how to avoid ending up in the “career E.R.”

    1) Great People Are Leaving & Dumb People Are Staying
    Great people build great companies. When you start to notice that more than a few great people are leaving, something is wrong. When a company’s best people start leaving, it sets off a chain reaction. Here’s what happens.
    Great people (let’s call then “A-players”) love to work with other super talented A-players. They create a winning culture, which creates a winning company. Just like Michael Jordan who famously pushed his teammates to be their best.

    Not so with B-players. They tend to hire, work with, and promote people who are less talented than them (“C-players”), in an effort make themselves look better and/or to feel superior. This behavior sets off a chain reaction of poor company performance. Which then rots the culture of a company. As the A’s leave and the B’s and C’s take over, one day you wake up and are working with a bunch of morons.

    2) You Don’t Understand Your Company’s Strategy
    Great companies have a game plan for winning. A plan that is clear and simple to understand. They can show you their strategy on one piece of paper and can explain it in about thirty seconds. Poorly run companies either don’t have or can’t articulate their strategy. If you can’t explain what your company does, why you matter, and what makes you different in 30 seconds, it’s mostly likely because your company does not have a strategy or your executives can not communicate it. Either way, it is a sign that you may be going over the handle bars.

    3) Growing Slower Than Your Industry
    Successful companies grow faster than their market does. This means they are expanding sales while taking market-share from competitors. For example, Apple has been growing its market share for the last few years as Dell has been shrinking. Every day customers vote with their wallets. Losing sales is a sign you may be working for a loser. If your industry is growing at five percent and your company is growing at two percent you are losing market-share. Over time, this will catch up with you sending you flying into the unemployment line.

    4) Frequently Missed Targets
    Most companies, especially in tough economies miss their targets from time-to-time. But, when a company misses its quarterly Wall Street earnings (or internal budget targets if your are a smaller business or privately held) frequently in a short period of time, it is a sign of more than a bad economy. It signals bad planning, bad forecasting, bad sales management, bad expense controls, or a company being badly beaten by competitors. No matter what the cause, this is a sign of weak executive management. And weak executives can destroy a strong company quickly. So if this is happening at your company, make sure you are wearing a helmet.

    5) Repeated Layoffs
    Many companies have done layoffs in this economy, but if your company is doing it regularly it is another sign of poor management. Most executive teams underestimate how much trouble they are in when things start going sideways. So when it comes time to cut expenses and people, they have often don’t go deep enough. Then, three to six months later they are forced to do another layoff. If this turns into a vicious cycle, you have incompetent management and probably an out of touch board of directors. Their ineptitude will cause more and more jobs losses. This will continue until your board-of-directors wakes up and lays off the real source of the problem: the CEO.

    6) Running Out Of Cash
    Cash is the life blood of every company. The cash a company generates tells you a lot about its health. A company’s cash position is also one of the purest metrics to track. It’s not subject to interpretation the way revenue, expenses, and earnings are. So pay close attention to it. If there is more cash going out than coming in every quarter, the bike ride ends badly for employees.

    7) Poor or No Communication From Executives
    If your executives are not communicating effectively with you and your co-workers it’s a warning sign. In tough times incompetent executives go into hiding. If and when they do communicate they do it in dumb `bizno-babble’ ways. To wit: “This quarter we experienced some negative earnings growth resulting from the current economic pressures and global mitigating circumstances. We expect to incur some challenges going-forward due to visibility issues and other macro-spending trends.” Etc. etc. If you don’t understand what they are saying, it’s because the executives don’t know what they are doing.

    So if your company is showing some of all of these seven signs it is time to get proactive. You could start looking for another job now (most experts think it is easier to get a new job, while you are currently employed), wait to get a laid-off (and hope for a solid severance package), or wait it out in hopes that you company will get healthy. No matter what it is smart to raise your profile in your profession by attending industry events, getting to know some recruiters, and making sure you have up-to-date profiles on social networking sites like Linkedin.com, Facebook.com and Spoke.com

    Whatever you choose to do, do not wait until your flying over the handle bars to make a plan. If it looks like your company is about to crash, be proactive about weighing your options, make a decision, then take action.

    Good luck and always wear a helmet!

  • Carlk says:

    Telecom Ramblings is required reading for telecom professionals along with their investors.

    Powell has the Power! 🙂 Great network you manage here, Rob.

    http://www.channelpartnersonline.com/news/2011/10/xo-might-cut-up-to-400-jobs.aspx

  • bubba gump shrimp says:

    LOL! 7 ways point #1 so true – recently RIF’d from ox (glad Im gone) on to more $$$ projects) – “Which then rots the culture of a company. As the A’s leave and the B’s and C’s take over, one day you wake up and are working with a bunch of morons.” ……….that was sooooo the case at ox …….except the mgt was in the “D” class . . . . . . . . with VERY few exceptions – I could count on 1/2 of one hand the “good mgrs” that ox had left ……

  • b ebbers says:

    Anybody know of what offices were shut down? Orlando is gone for sure.

  • glad to be gone.. says:

    I heard first hand that this round had 400 people in it, and they are slated to have two more rounds of 400 each, which will result in a 30% of their entire staff. The Order Entry, Customer Implementation and a lot of customer support relationed positions have been impacted.
    The consolidation of numerous departments is going to be interesting. They got rid of the Finance teams for Business Services. Good luck waiting on special pricing for your customers.

    No doubt they are hoping to be purchased. Perhaps sour grapes over the GC/L3 merger? I am glad that my 5 years is over. I left earlier this year. It was a good run though.

  • Unsinkable Molly Brown says:

    Well folks…those laid off must stick together. Please, if anyone knows of any good information ie: leads, info of other companies hiring, support channels…please post the info here or email them to me at xoemployee@yahoo.com (should say former xo employee but that was already taken, LOL) I’m not even joking when I say that I’ve got to get right back to work…4 mouths to feed and one on the way! I’m pissed but trying to move past this as fast as possible.

  • captain clec says:

    XO isn’t the only company doing these cuts – look at the rest of the country. The days of 5-6% unemployment are long gone. The new American Way is to put more work on people’s desk and streamline divisions.

    It’s unfortunate but it is the way companies operate. XO is no different. Global Crossing and Level 3 will do it shortly. Windstream/Paetec will also do it. Word on the street Verizon is also “re-orging”. Trust me I keep my ear to the street as I have resources at all of these companies. Telecom is a bad industry to be in. If you are smart you will get out!!!!

    • ZOO says:

      Captain clec you are 100% on the mark. You will see other companies start to lay off soon as it nears the end of the year. Integra has re organized to a centralized model and they won’t need all of those repair centers in each state anymore. It’s too bad i spent 14 years in the telecom industry i have seen it’s ups and downs. These are some of the worst i have seen yet. I have a feeling the worst is not over.

  • Anon says:

    can’t believe that it is 2011-12 and we are still surprised CLEC’s aren’t doing well and laying off people (sad, but a consequence of the fact that they don’t produce any value to share with employees or owners). i feel bad for the employees, but there are no good jobs left at blockbuster stores, either…

    as the data monster continues to pull inefficiency out of overpriced telecom services (e.g., “minutes” and “PRI’s” and private networks), how can a CLEC possibly be successful? voice is an app. so is secure networks. so is the fax machine. all used to generate revenue vastly beyond costs to telco’s.

    they used to sell “T1” and DS3 internet service for thousands per month… That SME internet service is now called a cable modem or wireless MiFi and available for $129 bucks/mo.

    I challenge this board to identify one profitable CLEC that has a long term record of actual organic value creation….

    And before we get to excited, please note that likely “best in class” CLEC is TWTC — and they have a 3.89% return on assets (according to Capital IQ). In most industries that is considered pointless and an unproductive use of capital.

    • ex-xo says:

      you people are way off.
      Dependable bandwidth costs more than 129 per month – businesses that need it know the difference between a $129 cable modem that slows down depending on traffic and a dedicated 10-20-50 or 100mg circuit.
      And busineeses want that dedicated bandwidth is larger size more and more. T-1’s are now considered small and limiting. Customers want 10mg and above – you aren’t going to get that from your local cable company and cable modem. Cloud computing/video streaming – all the new ways businesses do business online require more and more bandwidth.
      CLECS that can provide this access dependably can work.

    • in reply says:

      The one thing that I have noticed is that private operators of systems seem to be doing quite well in offering fiber-based solutions to the SMB/SME market. I think if you looked at the On-Net Building statistics and actually were able to look at the financial data behind some of the private companies, you might be surprised at their success. Then again, ……..

  • Anon says:

    It is hard to debate “price compression” on the voice and other services that XO and the other CLEC’s sell.

    SME’s use cable and wireless all the time. Larger consumers have similar options: XO and the other CLEC’s used to get $8,000 for a DS-3 with IP. Now replaced by a few hundred dollar ethernet circuit. You can find a similar analysis from the T1 replacement up to the giant global private network (price compression, new technologies allow substitution, etc).

    Also, the legal creation that is a CLEC is far from a sure thing – to my quesiton: instead of asserting that CLEC’s can work, can you name one that makes any reasonable return on its capital? Would it make sense to allow me to buy burgers at mcdonalds at a 15% discount and then open a C-MCDS ? would this busines likely succeed and expand?

  • Carlk says:

    That’s funny! He once had a public blog and maybe still does, designed to show what a God given gift to shareholders and activist he was to end corporate tyranny, but when I had visited there to discuss the hypocrisy of xoHO dealings along with the mistreatment of minority owners, I was censored and banned by his point guards. The man is a curse from the other direction. imo

  • Still at XO says:

    Laura Thomas, Ernie Ortega, and Rob Geller are making stops to XO locations all over the country to discuss the future plans for the company. I attended this meeting and came away liking what I heard. The plan is to make XO a leaner and meaner company and to get rid of legacy products that are no longer profitable. My big problem however is what in the world took so darn long to come to these conclusions? I hope the Titanic and be steered in time but it may be too little too late. Only time will tell. It is a scary time to work here not knowing what the future holds though. I’m putting my faith in God that he will take care of all of us.

    • Former XO employee in PA says:

      Whatever those three say I would take with a grain of salt. I wouldnt trust them as far as I could throw them, they want to make XO leaner so that it will look more appealing to a buyer and Laura and her croonies get the buyout money they think they deserve. They dont want people jumping ship right now, so they have to go around and reassure people that the worst is over when its just started, more layoffs are coming next year so brace yourselves and be prepared.

      Of course you are going to like what they say cause they rehearsed it over and over again to a point where they even started believing the BS they are shoving. I would start looking into other opportunities, even career change, telecom is not what it used to be

      I think the plan of action is to make sure no one else leaves on their own, so the three stooges are going around the country to reassure people everything is ok. they are getting rid of legacey products cause the company that will buy XO already has something better and more profitable to begin with. The next phase will be more layoffs, that way the workforce is more leaner and payroll is cut to show atleast they are trying to make a profit. After that will come the purchase, whoever it will be, then watch as XO is shrunk down, depts and centers are closed as the new company wipes away any parts that resemble XO. Call me crazy but I doubt XO will be in existence in 2 to 3 years.

    • ex-xo says:

      Don’t be a fool. XO is done – cooked. There will be more layoffs. They are preparing to sell, in pieces if best served.
      Those three are spinning and just layed off 400 people.
      Reports are two more rounds of 400 each again.
      Find a new job now, while you can. Always easier to find a job while you have one.
      Trust me on this – start looking. You’ll be glad you did a year from now.

  • Xo imploding says:

    Still at Xo, have you looked at the numbers lately for sales at Xo? One city sold 500 dollars, another nothng, very few are hitting quota. I would estimate that half of the top reps in the company are soon to be gone and many more will be gone by the 1st quarter of next year. Do you actually trust a former CFO who is now the CEO and downsized many of the best in the organization? Or a carrier guy who says we will fire you if you don’t do want we want? How about an IT guy who presides over a company that has had IT issues for years. Face it, after 8 years of Icahn, Xo can’t compete, prices are too high, comp plan offers little incentive to sell, the worst mgt team in telecom and now a bare bones care and install group that has been reduced to next to nothing. The only future Xo has is Icahn dumping it next year.

    • Former XO employee in PA says:

      Has anyone gone on XO’s site and seen that the jobs they got rid of are now listed as new positions, cant wait to see my old job up there LMAO

      • Former XO Employee says:

        Some HR requirement causes them to have to post the job after they lay it off – don’t know why. I was laid off early, before the 400, and was actually treated decently, to my surprise, as they gave me a few weeks to look for another job after telling me that they eliminated my position. Sitting there working away for a few weeks as a “lame duck”, then seeing my position posted was disconcerting but I was assured that it was something HR “had to do”; still odd when you see resumes pouring in from people applying for the position! Poor people out there out of work, thinking XO actually has a job to fill — they deceive insiders and outsiders!

        • Former XO employee in PA says:

          I agree it is very upsetting, but all you can do is push forward and take what they gave you after the layoffs. Atleast they offered a severance this time around, the next time it happens who knows what they will do.

      • In the West former employee says:

        Yes I saw that too! So they lay us off just to hire other new people?!?! That is really shitty!!!! I worked my ass off for XO. I knew the products like the back of my hand. I saved a lot of customers from leaving XO. I had faith in XO, and then I get laid off only to see a few days later they are hiring for all kinds of potions that are higher paying than mine was. It makes no sense!

        • Top 100 company says:

          It never mattered to XO or the management how hard you worked. Look at the lousy raises we were give in the one time 2% bonus over the last two years. They were still giving managers huge bonuses while the company was having financial problems and example trips.

    • Anonymous says:

      Laura is an idiot. Rob is a fool. Ernie is good.

      • still@XO2 says:

        Ha…They’re all idiots…Ernie too. Afterall…he wants everyone to “Drink the Kool-aid”…and well I’m not drinkin’ the Kool-Aid and am jumping ship asap.

  • Anonymous says:

    At least an e-mail went out yesterday stating that the Presidents club trip was still a go. So thats a plus

    • Former XO employee in PA says:

      Are you fn kidding me. They layoff 10 percent of the workforce and still keep these sales trips. Doesnt surprise at all. Wonder what they will do when they lay off another 400 or more in the first quarter next year

      • Anonymous says:

        Pick up a sales bag and sell if you think it’s so easy. Otherwise shut the f! up. Sales without incentives is like selling cars without wheels …. You need them.

        • Former XO employee in PA says:

          I would love to see you say shut the f up to my face. To bad the incentives are costing the company money, but hey if my bneing laid off kept your sales incentives then more power to you, just dont complain to me when you get the ax next year

        • Thank God I left says:

          Anonynous,
          What a typical sales response!!! You guys are funny!

          • Anonymous says:

            You think sales happen due to meditation? Or b/c you think your good at an install ? Nope …. They happen because sales reps open up doors, sell and the company benefits. For that sales people get rewards ….. You don’t like it then grab a bag and give it a go. Or leave. But for goodness sake don’t be ignorant because you say things about sales you know nothing about

        • Anonymous says:

          I could sell you shit in a bag, asshole

          • Anonymous says:

            1. That was totally uncalled for. Very unprofessional.
            2. Yes, sales is what opens up the doors and gets the customers in. However, the average non-sales person would think having a job/getting paid would be the “reward”.
            3. Most of the XO people truly do owe sales a giant debt of gratitude. If it wasn’t for cleaning up after sales (for things like, I dunno, SELLING PRODUCTS THAT DON’T EXIST, XO could probably cut Care/Repair staff in half, and that would costs us a lot of jobs.
            4. Selling XO products probably has helped you finely tune your skills at selling shit in a bag.

            • Anonymous says:

              The rude comment above was uncalled for …. For sure. That aside good sales people help create and sustain jobs for non sales teams like IT, Finance, Legal, HR, Care, Repair, Marketing, etc. To create attractive opportunities for good sales people to want to work for XO you need incentives like commission and trips. The rewards like the trips do motivate the sales teams to do well enough (insert sell more and create more jobs while getting paid) to perform at high success rates. That’s how sales feel rewarded. If you don’t like it pick up a bag and sell! Otherwise you have no clue.

              • Anonymous says:

                Excellent points. A problem is that people who are not sales professionals don’t understand the mindset. Sales people are competitive, want to “win”, and have the personality type that needs these types of rewards for them to feel successful and fulfilled.

                People who are in sales don’t understand NOT being like they are. It’s their personality traits that make them good at what they do, and I don’t think they relate to people whose brains aren’t wired for that kind of programming.

                What NOBODY understands, particularly those in charge at XO, is that the entire thing is a giant team effort. Customers who have bought “shit in a bag” expect it to flush properly. If it doesn’t, they expect someone to fix it. If it doesn’t get fixed, they feel like they have been sold out, and they don’t care whose fault it is, it hurts XO.

                If retaining the best sales people possible requires sending them to Hawaii or wherever, so be it. However, the people running the show should be smart enough to know how to properly handle these things. Company-wide emails to thousands of employees who are not only ineligible for these prizes, but also wondering if they will have employment and health insurance for their families in the coming months is the WRONG way to go. I don’t understand why that is so difficult. It’s not rocket science.

                • Anonymous says:

                  Someone needs to ask this, so I’ll volunteer. If you can sell “shit in a bag”, why are you bothering to work at XO of all places? People with those kind of skills should be working at places with solid futures and sound products. It is amusing that what appears to be an actual XO sales person claims to be able to sell “shit”. Sales people are good, enthusiastic, hard working, “go-getters”.. But not necessarily the brightest bulbs. “Say anything” may be a good philosophy for making a sale, but pretty dumb when defending your position in a failing company.

  • ox'sajoke says:

    Here’s why the 3 Stooges are going around the country spilling “rah-rah propaganda – http://sec.gov/Archives/edgar/data/1111634/000114420411047191/v230650_ex10-1.htm – to keep you snowed! LOL

  • ox'sajoke says:

    They’re giving these “political pep-rally speeches” to keep the remaining rats-on-the-ship, so that they can collect their EXECUTIVE BONUSES prior to the Titanic fully capsizing!

  • b ebbers says:

    Any word yet on the Windstream Paetec vote today?

  • x xo'er says:

    Eerily quiet from the xo kool-aid drinkers . . . http://blogs.wsj.com/deals/2011/10/26/carl-icahn-bans-leaks-about-carl-icahn/ “Employee agrees not to disparage the Company, its officers and directors, Mr. Icahn, or Related Parties, or any affiliate of any of the foregoing, in each case during and/or after his employment hereunder.” . .guess I’m in violation

  • b ebbers says:

    Thanks Anony. I have friends at Windstream and they are saying mass layoffs on both sides are in the wind.

    • Anonymous says:

      Between Windstream/Paetec and Level3/GC the total number of layoffs will likely be way more substantial than XO. Business as usual ,….

  • Anonymous says:

    This must be the most active post yet ….. 92 and growing. Who would have thought?

  • captain clec says:

    Time Warner Telecom will eventually purchase XO and “the band will get back together” – ie the former XO folks @ TWTC will be managing their former colleagues. Look for it to go down sometime after Uncle Carl’s grace period to sell the company expires. I know Uncle Carl has a huge stake in Time Warner (cable company) – and TWTC is separate, but the synegies remain TOO STRONG. Book it – done deal.

  • Seattle says:

    Check out Cbeyond. Debt free, publicly traded on NASDAQ, and growing!

  • anon says:

    How can XO reduce another 800 people and still function? I heard there were some deparments that lost more than 10% .Don’t they have to pay out a severance package to all employees let go? Like 1 week for every year your there or something.

  • captain clec says:

    Anon – all these telecom companies have fat…walk around the work place – the people are on facebook, espn, twitter, linkedin, etc…PAETEC is the biggest fraud of them all. Wait until Windstream chops them down – it will make XO look like a day in the park!!!! Every telecom company takes an ass beating on this site…every dog has his day!!!!

  • Scott Sullivan says:

    They don’t want the company to function. They just need it to limp along until the big sale next year without losing too much customer base.

    Some proof of this can be found in the lack of any public verification of exactly how many were cut. Not a tough question and yet I’ve not seen any number confirmed by XO. Likewise they also have not disputed any of the 200+ rumors that are being reported by others. If only 200 people out of 2,000 total (before the cuts) were let go, that’s big news. But if the rumored 300 or 400 people laid off is true, than that’s alarming.

    I’ll agree there is always dead wood that needs to go, but there wasn’t THAT much excess head count that they could afford to lose even the low number of 200 without impacting the customers and thier ability to serve them well.

    If this was part of a viable, competitive plan that they were proud of, then they would stand up in front of the world and own it. There’s a reason they aren’t talking.

  • captain clec says:

    Scott – It’s the American Way. It’s big business!!! Consolidation

    • level3 says:

      captain clec says:
      November 2, 2011 at 5:13 pm

      Scott – It’s the American Way. It’s big business!!! Consolidation

      ************************************************

      captain clec,

      Your above post is right on dead center!

      We invested in Level 3 to take advantage of
      consolidation opportunities in the telecommunications arena.

      This has been in the master plan for over ten years.

      ***********************************************

      LONGLEAF PARTNERS FUNDS
      SEMI-ANNUAL REPORT
      at June 30,2002

      Partners Fund – MANAGEMENT DISCUSSION
      by Mason Hawkins, Staley Cates, and John Buford

      After the close of the quarter, the Partners Fund, together with Berkshire
      Hathaway, Legg Mason, and Longleaf Partners Small-Cap Fund, completed a
      private placement in Level 3 convertible notes. Although typically we neither
      own corporate bonds nor do private placements, this was a compelling opportunity
      that the Fund’s flexible policies allowed us to pursue and that we did not
      want to forego. The ten-year notes position Longleaf ahead of the common
      equity, pay a 9% cash coupon, and are convertible at any time to common equity
      at $3.41 per share – a price that is under the stock’s current level, and is far
      below the company’s growing intrinsic value.

      Level 3 owns the best fiber telecommunications network in the industry.
      Importantly, most of its competitors struggle with huge debt levels and further
      significant capital expenditure requirements. Many are now in bankruptcy.
      Customers are universally worried about their service providers’ reliability,
      financial integrity, and ability to provision future needs. Level 3’s superior
      network infrastructure, its servicing capabilities, and its capital resources position
      the company to become the clear industry winner. As we said in the press release
      announcing the placement, We invested in Level 3 to take advantage of
      consolidation opportunities in the telecommunications arena. We believe these
      opportunities are substantial. Level 3 is uniquely and competitively positioned,
      and its management team, led by Jim Crowe, is most able.

      Signed, O. Mason Hawkins

  • You've Got to Be Kidding says:

    December 12-16th is XO Employee Appreciation Week! You really can’t make this crap up…
    Greetings XO Employees,

    As part of our strategic theme to help XO Become a Top 100 Workplaces Contender, we want to show all of you how much we appreciate your efforts. In August we told you that we were bringing back Employee Appreciation Day…but now we’re making it even bigger and better with Employee Appreciation Week!

    During the week of December 12 there will be five days of festivities celebrating our appreciation for XO employees. Activities will include the following:

    Casual Dress Week – throughout the week, feel free to dress casually and comfortably (simple guidelines will be provided)
    XO Color Day – on Wednesday, December 14 wear company colors and XO Think Customer lapel pins which will soon be arriving at your location
    Freedom Friday – on Friday, December 16 you’ll get to work an abbreviated schedule with early arrival or departure times to be arranged by your manager
    Additional exciting activities will be arranged by local management.

    Employee Appreciation Week is our way of showing you how much we appreciate what you bring to XO every day and we hope this celebration helps to continue building a spirit of teamwork and camaraderie among XO employees. If you have any questions, please contact your manager or your Human Resources Generalist.

    Thank you!

    • Unsinkable Molly Brown says:

      THANK GOD I don’t have to sit n listen to or read this crap in my already over stuffed XO mail Inbox!

      Thank you for sharing this…I needed a laugh…

      To all my former co-workers…enjoy wearing your bright orange “XO colored” attire. I burned mine last week…surprised at just how fast that crap went up in flames!

  • A joke... says:

    This company is now a bad joke. Casual dress week? That certainly offsets the stagnant wages over the last 4-5 years. I am so glad that they give the freedom to wear company colors! That makes me feel better about losing good workers while inept management and useless brown-nosing underlings continue to destroy rather than create a company. Think Customer lapel pins certainly counterbalances triple workloads while they close the National Repair Centers and do everything BUT think customer. What exciting activities would my manager have in store for me? I can’t wait to see! Maybe more workload?

  • Are ou idding Me? says:

    LOL!

  • Tom Cruise says:

    This sounds like a scene from “Minority Report”. Must be the company Morale Officer encouraging the Grunts to run into enemy fire and hurry to get back in time for supper!

  • A happy worker! So happy! says:

    All this time, I can’t believe that I never knew how much my company appreciated me. Now that I’m given the ability to reasonably dress in business casual attire (within simple guidelines!), and get to leave work 15 minutes early one day in the near future, I certainly feel as though my company needs me, wants me to be happy, and appreciates me. Thank you, for letting me wear company colors on one day of freedom! God bless XO Communications.

  • Anonymous says:

    Well given all the money they will save with the amount of people they let go I am sure they can now afford to do something nice for the people that are still there, its a shame that good people had to be let go so that XO can shadow what is really going on, preping the company for its sale.

  • Confused says:

    I am not surprised that XO had reductions. Look around you in the telecom space – every telecom company has impacted employees or will impact employees. Level 3, Windstream, Centurylink, etc – the list continues. So why wouldn’t we expect XO to do it? Of course we would … if you feel otherwise you’re not in touch with reality.

    All that said, what I am most surprised about is how clearly dysfunctional and inept the BOD must be. To let this company flounder for as long as it has two things are clear … (1) The BOD really isn’t a true BOD (2) Carl Icahn has something else in mind.

    Anyways my heart goes out to all employee’s who have been impacted at all telecom companies not just XO. At the end of the day businesses have to make money. period.

  • Anonymous says:

    The best part about being laid off is I dont have to sit in some town hall meeting with that a hole [censored], mister I am so funny and love to hear myself talk, see ya later Mike let me know how it feels to be unemployed when XO is sold

  • Anonymous says:

    Shocking, XO is at it again… Postings are appearing on their website for jobs that were cut a month ago. Idiots.

    • Anonymous says:

      Seriously would anyone want their old job back after what just happened, I guess if your really desperate you would I dont know if I would go back or not. Guess once my severance and unemployment run out I might consider it, but right now hell no. Probably get laid off again in a few months after you are back in the fold.

      • Anonymous says:

        If you look at it from a perspective of a person in Michigan, you’d understand. An XO job, temporary as it might be, is still better than NO job.

  • Anonymous says:

    Heard a rumor that XO may be letting most of its attorneys go and may back-fill the slots with temps:

    http://washingtondc.craigslist.org/nva/lgl/2738890958.html

    • Mr InFmd says:

      That would ajctually be smart. Too many attorneys who treat the company like their personal country club. Never work, always taking liquid lunches, looking for ethic violations, etc. total waste of money.

  • FOX says:

    Heard via the Rumor-Mill Dec 16 is another “let-em-go” day. Anyone else heard such?

    • Anonymous says:

      I have not heard anything like that but then again it is XO and its the holidays, an extended company vacation is a great gift for Christmas dont you think. If anyone here was a CIA agent level 1 at Wyo, your job is back on XO’s website probably at a bargain

      • Anonymous says:

        From what I have observed, XO is more likely to lay people off immediately after the holidays (mid January for instance). Don’t overspend for your holidays.

    • Anonymous says:

      the 16th is last day for the several in HR (Recruiters)

  • Curious says:

    Why are they creating a Customer Care Repair/Operations center in Georgia?
    Look at the job description for Customer Care Director posted today. Is the Nashville center toast?

  • Curious says:

    General Summary:
    Expand an existing inbound Repair and Operations operation and create an inbound Repair and Operation center, and coordinate and streamline existing but distinct customer care models into one comprehensive functioning operation. (Customer Care Director posted 12/9/11)

  • Mr InFmd says:

    The board is inept. They need to fire Laura, Geller. Such a disgrace.

  • Frankie Doo-Rite says:

    Geller is a politician. Talks missives in parallels. Says one thing, actions are another, yet fails to deliver any value whats so ever. He along with Laura conspire to focus the company on an area that over time with TWC deep pockets, other cable MSO operators will ultimately lead to XO being overtaken and a failed entity.

    Ernie’s actually not a good public speaker, however, he is cut from the right cloth and if given the option will be successful. Unfortunately he’s been given a few goose eggs since taking over as he has to support Gellers choice of leaders for SD, Care and Repair. Laura’s complicit with all of this and should be fired. She’s over her head. period.

    New guy from GC running Access is in for a treat as he won’t get any support from his soon to be hater IT fan’s. Good luck with that xmas present.

  • Anonymous says:

    worst company I have ever worked for. They talk about top 100 and they are bottom 100.

  • Happy Happy Workers! says:

    The company announces that it will give bonuses to anyone celebrating a 1, 5, 10, 15 year anniversary! You get nothing if you’ve been here for 12 years however. So someone here for 4 years will get a bonus next year and someone here for 12 will have to wait 3 years, assuming that they don’t spend all the money on neat vacations and Super Bowl tickets for the select few.

    • Anonymous says:

      with the recent layoffs I am sure that my salary or old salary is going towards these bonuses so everyone celebrating an anniversary enjoy the money cause it might be the last time such a thing happens

  • Interesting says:

    All of this is a smoke screen to what is getting ready to happen at XO, stay tuned!

  • Anonymous says:

    To everyone still working at XO make sure you have a box ready on the 16th, another round of layoffs are coming be prepared, dont know if they will over a severance this time around but hey its the holidays and XO is in the holiday spirit

    • thatoneguy says:

      No chance; it’s employee appreciation week. Can you imagine the pure amount of douche-baggery that would have to occur for them to fire people this week? If they do, the company would deserve some type of award.

  • You've Got to Be Kidding says:

    Friday is “freedom Friday”at XO during Employee Appreciation week. Any chance XO fires 400 people on “Freedom Friday?”

  • seriously people? says:

    People come on man, business is business. This is big business. For those of you posting crap about XO, you are really the ones that are fooled. Listen, I have been with XO for 10+ years, but even I know that this is business. THe model changes. All I have to do is make sure the everyone realizes I need to be ont he team (or lack of bette terms, to keep my job).

    So listen, if you all think XO is a bad place to work, go fly a kite…… No other carrier is different. BUSINESS IS BUSINESS…..

    • Scott Sullivan says:

      Maybe you could shut yer yap and let people vent? People are going to be upset when they get laid off or watch it happen to a co-worker. If you haven’t been laid off yet, don’t delude yourself into thinking it’s because you’re too valuable. That is absolutely laughable. Dollars drive layoffs far more than who you are. The company model isn’t changing, it’s shrinking. Unless you are part of the inner circle deciding what gets amputated next, you’re vulnerable. Count your blessings and let those affected throw their stones.

      • Mr. Perone says:

        Scott Sullivan is right to an extent. Unless you are in the inner circle of chronies under Laura and Geller you’re toast. They are not making decisions to help the company grow rather saving people who have no business being in the jobs they are in. Heck Laura’s over her head, lies to the board, sends smoke screens and has zero clue how to run a company.

        Now i do agree w/ “Seriously People” to an extent … business is business and its not XO’s nor any other employer’s responsibility to give you a job. Its the responsibility of the company to try and make money. The problem, however, in “seriously peoples” argument is that the BOD has done nothing to give XO the best possible chance to actually make something of itself. So we’re left with people who are left that are trying to actually do something with nothing in hand. Its transparent and people know it thus the negativity on this board.

        Oh … aren’t the ping pong tournaments a nice touch? Screw the employee out of health care but spend on ping pong tournaments. Whats next? A legal barrister at HQ?

  • Anon25 says:

    I’m not sure where you all are getting this information, but I have not heard of any layoffs today. Is the company going through changes? Yes. Have there been people let go. Yes. Is it sad? Yes. Will there be more layoff’s? Possibly. There are a lot of things that can happen to XO now that it’s private. People who stay with XO stay for many reasons but they are by far NOT stupid for staying. There are benefits working for XO that you may not get with other companies. Right now as the company goes through all these changes employees should just prepare for worst and hope for best. Employees who are unhappy with the company are free to find a job elsewhere. The company is far from perfect but it is a job.

  • Crazy says:

    When your CEO gts on an all employee call and says “layoffs are coming” you can’t help the emotion. Employees are pissed. Rightfully so as shes an amateur. And to boot they put geller in his role. Do business needs change? Yep. Should employees accept idiots in leadership roles? Nope. The good ones will leave. No doubt. The rest can’t leave so they’re stuck. Even worse.

    • Anonymous says:

      No, no.. She didn’t say “Layoffs are coming”, she said “People will be affected”… Tried to be transparent but somehow still missed the target. Still closer than the idiots who ran xo into the ground from the start (Akner, Davis, Carl “let’s keep the stock price low” Grivner – et al), but still missed. At least we are all better off than poor Mr. Grivner, I’m sure living in that cardboard box in the cold weather can’t be pleasant.

      • Mike says:

        Semantics but fair enough. Transparency can be admirable but in this case still I think executive officers have a responsibility to ensure both sales and revenue remains on plan regardless of being public or private. When you say people are going to be affected the employees are smart enough to know that means reductions and sales and revenue will suffer. I bet the sales numbers since her little brain fart are horrific …. Is that really leadership rising above her predecessors? I think not.

        • Anonymous says:

          “little brain” being the key words there.

        • Anonymous says:

          Excellent points, Mike. I would 100% agree if not for the fact that xo has had an “initiative” for management to be “more transparent”, and as stupid as it may have been from a practical standpoint, it was following the new template. Other people posting in this thread have referred to it all being “business”. Lest we forget there is such a thing as BAD business.

          • Mike says:

            @Anonymous I appreciate transparency and wanting to be honest and open with the employees about where the company is as it relates to how dire things are, etc. I think you will agree, however, that judging by the results of her miscalculated actions she didn’t strike the right balance.

            Say what you want about following a new template which under the right circumstances might be admirable … Ie. having the courage to stand up to the board and suggest the employees are the key to success as opposed to being fair game as sacrificial lambs. But to get on a call and say people will be impacted is really nothing more than “you all will be fired soon so hold on to your knickers”. Again, I am only commenting on how amateur like it was …. I guess that’s what you should expect with an “interim” CEO who at best is a controller not a CFO.

  • Why are XO employees complaining about puppet management? says:

    You all realize that the management at XO has and always will be mere puppets of Carl Icahn? Why would you complain about the inept management when they are just doing Ichans bidding? For those employees who have not started looking for a job elsewhere, you realize he will be selling the company very soon right. He has his coveted NOL’s now, which is the only reason he has been involved with XO.

  • Scott Sullivan says:

    I think everyone is referring to the on-hands call back in September? Anyone who’s been around to expects to be lied to by these people. The content of that call was chilling enough and it was made worse by the bumbling delivery. In 20 years of listening to these types of calls, I’ve never heard anyone lose control of a meeting that bad. I know you’re gonna lie to me…is it too much to ask that you at least do it well?

    • Right you are says:

      @Scott Sullivan – right you are. Right you are. bumbling idiots is right. And to boot Geller making his stupid jokes at the sake of employees. Amateurs. Period. No wonder Icahn is going to sell. He sees the ship of fools.

      • Anonymous says:

        The better “all hands” was the brilliant delivery by the Idiot formerly known as Cromwell… “I’ve never been wrong, and I don’t plan to start now”.. And “drink the Kool Aid!”…. Have any of you shills had Cromwell bust through your wall dressed like a giant red pitcher promising refreshment and joy?

  • Anonymous says:

    TMZ has nothing on this POS web site! Talking about personal issues and name calling belongs on yahoo chat boards.

    Bitter employees, that produced shit should have been laid off. Company was run like it was 2002.

    • Anonymous says:

      Wow, that is HORRIBLY offensive.. Do you know the depth and skill levels and production of some of the people who were laid off? Let’s turn the personal issue on YOU, since you are clearly an idiot if you think that they only laid off dead weight.

    • Anonymous says:

      excuse me but I made my number day in and day out not my fault that XO doesn’t know the meaning of the phrase stay in the red. Dont worry when they lay you off you will become familiar with the phrase up shit’s creek.

    • Anonymous says:

      Let us all know how great it is at xo in 2014, you idiot.

  • Happy Happy Workers! says:

    To Anon, who said TMZ has nothing on this site…
    Do you think most Top 100 companies have people talking smack about the company? I doubt it.

  • POS? says:

    Don’t throw rocks when you live in a glass house!

  • Anonymous says:

    What happened to Toplishek? Is he gone like Wagner?

  • Xoimploding says:

    Toplisek is still here, Ernie Ortega lost any confidence that the employees had in him when he and Laura Thomas decided to keep all of the Global Crossing Mgt team-(minus Wagner) instead of cleaning house and sending them where they all belong……to the unemployment line. And they wonder why Xo’s top talent is leaving as fast as they can!

  • Anonymous says:

    Sounds like a bitter ex employee.

  • Anonymous says:

    Rob, you may want to retire this thread. It has served its purpose and is no longer of value.

    • Anonymous says:

      Totally disagree. This story is just beginning. Even those of us still at XO know that. At least the ones who aren’t in denial.

    • Anonymous says:

      Why would a writer “retire” an article that is still accumulating comments over two months later? Rob is thrilled, as any writer should be. This story obviously affected a lot of people. And it impacted many enough that they are still checking back here to see the latest and maybe even add their own two cents.

    • Not so Top 100 says:

      Sounds like a Manager at XO hoping that we will all turn our heads in a different direction, drink the XO Kool Aid and pretend that what’s going on at XO is not really happening. I agree, this story has legs and continues to grow. I don’t remember any artical like this where numerous people comment on it on a daily basis, when it was written a couple of months ago.

      • Anonymous says:

        I think what keep this going is that alot people were affected by the company provided vacations on October 20, then people who are still there were given the reason why these people were let go. So you have people who one are very angry on one side and then on the other side you have people waiting for their own execution, dont worry folks in three years XO will be nothing more than a memory for those of us who want to remember working there.

  • Anonymous says:

    Rob should have included an over under on when Laura would set up Ernie.

  • POS? says:

    When is the next round of layoffs? What ever happened to the NAS group? I am sure most of them have left by now

    • Anonymous says:

      I am willing to bet that the next round will come in the first quarter say end of jan to beginning of Feb. Say 250 to 300 people, maybe a severance, maybe but I doubt it.

  • Mr. Smythe says:

    No way. Not right now. It would be the death of Laura and Rob. They would lose all remaining shred of “possible” engagement by the employees.

    • Anonymous says:

      Mr Smythe, I would put serious $’s that the layoff annon refers to will definitely happen. It has occurred every spring & fall since 2003 when Icahn bot XO. It’s Ground hog day for XO – they wont ever get out of that cycle because that’s the only way Icahn & his minions know how to improve EBITDA. Remember his most intellectual discussion/term is when he refers to XO’s product line as a “T-1 thing”

    • Anonymous says:

      Mr Smythe better get ready for the funeral then cause its coming one way or the other its coming.

  • AT&T says:

    “T-1 thing” – LOL – that’s hilarious! And this guy owns the company – LOL – what does that tell his minions. . . ??!! LOL!

  • worriedXOspouse says:

    My spouse works at XO in Saginaw and saw half his department walked out in October. I’ve been following this post for news because he said it feels like a graveyard in there. Now all of a sudden I went to my doctor last week and was told our insurance was expiring on 12/31. Husband followed up with HR, who told him to call Blue Cross, who told him our benefits were up and had no more information for us. After reading this site, it’s hard not to put on my tinfoil hat and think that the expiring benefits are a bad sign, rather than just someone’s error. By any chance has this happened to anyone else?

    • Getting out of XO ASAP says:

      I’m sorry, Worried Spouse, and I totally understand. But what you don’t realize is that most of the “leadership” in Saginaw is more worried about whether they have an office, or if they are allowed to park in front of the building so they can feel “important”. It is a ridiculous circus, and very few people (at least in the Saginaw location) care about anything other than their own egos. My advice is to go over the head of the “generalist” and contact the real HR person.

    • Anonymous says:

      I would say not to worry. XO F’s with the insurance every year, always a change, sometimes for the better (as in preventative drugs being free), but more often for the worse for the average healthy person (we’re self insured! Poor us! What ever can we do?!?!). This was likely an anomaly due to your plan changing as of 1/1. I am sure you are still insured. I’d still check with someone higher up than the generalist who is likely spread way to thin to even process your question.

    • insurance says:

      There were many notices given out to all employees regarding insurance. Insurance expires 12/31 every single year and you sign back up during open enrollment. Insurnace has changed for some areas changed this years. New cards were recieved last couple weeks. Insurnace is NOT gone. There is a company change but no loss of coverage. I have no idea what to think about what is going on in this company. Everyone should mind their p’s and q’s and if they are truely that unhappy or worried maybe it’s time to look for employment elsewhere. Current employees need to be very careful what they say on public sites as you can lose your job with no severance and possibly no unemployment for saying the wrong thing here. Even I may have said so much, but did not want current employees to panic thinking they did not have insurance. There is some writing on the walls everyone has their own interpretation of it. You can jump ship or hang on and see where this one takes you. No one is forced to work for this company. I hope for the employees sake there will be no more layoffs, but I see a lot of people here feel there will be and I’m sure that is scary for current employees who feel they have no where else to go.

  • b ebbers says:

    You must be in mid – management. Good luck with all that in 2012.

  • Anonymous says:

    I continue to be amazed at just how many posts this thread/story continues to generate. Clearly it struck a nerve …. One can only hope Icahn sells this dog so new owners can and will make something of it …. oh and fire the executive leadership team starting with Laura, Rob “fool” Geller, etc.

    • Anonymous says:

      It most certainly would be fantastic if xo could become a great company rather than fold up the tents. But, we’re over a decade in, and it just doesn’t seem to happen, regardless of who is at the helm.

  • Grant Lewis says:

    It starts and ends with Leadership of the company AND the board of directors.

  • Rob Powell says:

    I’ve been amazed at the staying power of this thread. It is clear that a lot of folks at XO have strong feelings about the current situation! FWIW, I have no current information about further layoff activity at all.

    It’s just not a good situation. If this company had been bought back in 2004 by someone who knew the business then things would be very different today than what Icahn has wrought. But the cards have already been dealt. Good luck to everyone.

    • Anonymous says:

      Rob I think current and former employees have very strong and mostly negative feelings about not only the company but the leadership as well. Many of us including myself are still left wondering why was I let go back in October instead of someone else, the shame is we will never find out nor accept whatever excuse the company gives for selecting these people.

      If the current employees believe that they are safe and no more layoffs are coming they need to wake up and face reality. More layoffs are coming its an XO tradition like Thanksgiving and Christmas. Its the only thing this company is good at, laying good hardworking people off and oh yeah sending jobs overseas. I believe the layoffs will come soon and probably the same amount of people if not more than the last one in October.

      I myself have started looking at other career possibilities, I dont really care at this point what my career maybe, I just dont want it to be telecom anymore.

  • AT&T says:

    Agreed – telecom – unless you’re in the “clique” is a goner for longtime careers – especially with IT (data) taking over those aspects of telecom that it inherently already owned in the 1st place. Job security (any career) is staying INDEPENDENT of being DEPENDENT on these money-making-machines-for-owners called C-O-R-P-O-R-A-T-I-O-N-S . . . OX is a goner – no room in the market for Johnny-come-lately-debt-driven companies that have to get rid of its “resource” (people) to try and show some sort of progress in its books and lack-luster managers who don’t have a clue . . . pathetic . . . best wishes to all

  • Glad to be gone says:

    I worked for Allegiance Telecom/XO for 10 and a half years. Needless to say, during my tenure there I dodged a lot of layoff bullets, but I couldn’t continue to show my support for a Company that didn’t know it’s a$$ from a hole in the ground. I left on my own..Found a better job in Telecom…XO is definitely the Titanic and I didn’t want to be the last rat off that sinking ship! I saw a lot of my honorary family members get laid off in October and it was a very sad day for me. I can only hope that the rest of my people there see the writing on the wall and make their way to the nearest life boats as expeditiously as they can….

    • Anonymous says:

      Amen to that. You know what really irked me the most back in October, it wasnt the fact that I was getting laid off, it wasnt the fact of the timing of the layoff, but it was the fact that my manager and pretty much all the managers there didnt even offer any sympathy, not even a handshake to say good bye and good luck. Goes to show you that professionalism is dead at XO. Well to bad that these same managers will suffer the same fate as I did back in October, but one exception I will be working they wont.

      • Anonymous says:

        I received a very cold goodbye as well; Basically a phone call saying “you’re affected, turn in your stuff by the end of the day”. I got a personal call from my immediate manager later, though, that was very nice and sincere. There are good people there in management, but the bad ones amplify the perception of how the entire company is.

        What irks me is that, according to their website, over 160 jobs have been posted since 11/3. 160! Surely at least some percentage of the people let go could have been re purposed, particularly since many of the postings reflect jobs similar to the ones eliminated. XO has a history of cutting before measuring – ask anyone who remains in Denver – and anyone whose ever tried to build anything can tell you how well that turns out.

    • zoo says:

      I worked for Allegiance Telecom too. Then XO bought us and i was laid off with a phone call from somone i didn’t even know! Even my manager had no idea i had gotten the phone call. after almost 3 years of contract work i finally found a company i enjoy working for. It will work out for all those who got let go.

  • Anonymous says:

    @worriedXOspouse – if your husband is in Saginaw, tell him to cozy up to the crowd in the extreme Northwest corner of the building. Just don’t question who the seniorist of the sr managers is, and don’t provoke the most insecure jealous non sr manager. They could implode, and the death of the cliquity-claq may cause the whole place to collapse.

  • Glad to be gone says:

    Exactly…no appreciation at all. When I turned my two week notice in, in Dec. of 2010, they actually were a little mad at me…Management wouldn’t talk to or acknowledge me after that. Nearly 11 years of my life I gave them and I didn’t get a goodbye, good luck or anything on my last day there. I only got glares out the corners of their eyes and I was actually kind of hurt behind it all…Oh well, life goes on, but XO surely won’t..not for too much longer anyway!

  • Glad to be gone says:

    From what I understand, they have to post those eliminated positions as a legal measure for whatever reason. They are not really available…Maybe someone on here knows the legal reason why, but i’m not sure…

  • Legaleeze says:

    GTBG you are correctomundo – it’s a Cover-your-arse legal tactic in case someone wants to call them on it in a court-of-law – nothing “real” about it at all . . .

    • Anonymous says:

      I’m not getting it.. Why is it “legal” to post a mirage, but not illegal to post something that already has a chosen internal candidate? I know for a fact that many of the “postings” were filled prior to being posted. Can anyone explain this law?

      • Anonymous says:

        What does it matter. Those internal candidates will be laid off like we were, its only a matter of time before XO is a forgotten thought

  • Legaleeze says:

    It has nothing to do with BEING legal – it has to do with APPEARING legal, moral, ethical – which in fact they are none of the above. Remember – in America’s “legal” system – It’s not what is true, it’s what can be proved in the “courts” . . . they can prove all they “appear” to be doing in an ethical manner . . .

  • Anonymous says:

    Does it just APPEAR that they are assholes, or are they actually assholes? Everything I have EVER read about them, from the Nextlink days onward, has been negative.

  • Anonymous says:

    I thought I saw a another post after this one, something about calling some managers out or employees as assholes, did someone delete that, [chop]
    [ADMIN] Yes someone did. I try to keep out of comment moderation, but this fragment of conversation has gone over the top. I understand the anger out there, but if you want to make personal attacks of that sort against people by name then you’ll need to host your own website. Please tone it down.

    • Anonymous says:

      HAHA right on brother. Dont worry the people who are still there will learn that XO is preparing to sell itself by mid summer and oh wait more layoffs will happen by mid Feb, another 300 people will be let go its a shame really.

    • Anonymous says:

      Wow. Wish I hadn’t missed that nugget of truth, but the edit is understandable.

  • Anonymous says:

    LOL – it’s a shame that a company has the reputation like this one – and it all comes from former workers on the inside – what does that tell ya . . .? There are people who work there who really rely on the check and this company plays with them like checker pieces . . . terrible. Needs to be put out of its misery, no doubt

  • Anonymous says:

    Well from what I hearing XO might be put out of its misery this summer, but first, the annual spring lay off is coming around mid Feb, hope everyone still there is trying to get out and find another job while they still can.

    Everyone here including myself still is very angry towards XO and its leadership and I completly agree with that feeling. Have you noticed the rah rah stuff has stopped on here, thank god, beginning to think that drug abuse was rampid there.

  • Anon says:

    Something to keep in mind: Most of the people on here work in different markets/silo’s around the country. Implying that every manager at XO is an asshole is ignorant. You may work for an asshole, but that does not mean that all of them are the same. Let’s face it, most employees that go to a message board at this point are disgruntled/pissed. You keep coming back to this thread to see if there are more people piling on, to see if there are more people that feel the same way you do. It’s natural, it’s human nature. But let’s be honest, there are assholed at EVERY company. The one’s from XO are being called out more and more because they are an easy target and this is a sinking ship.
    Keep something else in mind: Middle management has little to no power. They are given directives, provided the rules/constraints, etc. They don’t make policy. That doesn’t forgive basic, decent treatment of their employees (when they’re firing somebody). But they’re probably just as confused and scared as the rest of you. It starts at the top: Icahn. He has caused this. Then he hired the GXing folks and things really started going to crap.
    I worked there for a while. Things were good there for a long time, great people and a decent, solid company. Somewhere around ’08/09 is when things turned for the worse. But make no mistake, the fault begins and ends with Icahn. He hired those clowns from GXing. He dictated the direction of the company (or lack thereof).

    • Anonymous says:

      There are lots of good people there. Unfortunately, many are still refusing to at least START looking for another job, which I do not understand. I think the Assholes comment (unless it was from the one deleted) was directed at the top. There are probably better adjectives. Inept would be a good one.

    • Anonymous says:

      Speaking for myself when I was laid off the first thing I thought of was ok how am I going to survive, how am I going to feed my family and take care of them, then within the first month and a half of being laid off the worries then turned into anger and hatred toward XO, its leadership and its senior managers, I come on these boards for one thing and one thing only, REVENGE.

      I dont care if anyone on here sees this as not healthy, nothing would make me happier than to see the company that I spent more time and dedication with than my own family, to go down in flames (as it is now)and become nothing more than a faint memory for those who worked there. To those who still work there, find another job before you to suffer the same fate as I did, its not a question of if it will happen, but when.

      Hope you enjoyed the employee appreciation week, that was only an attempt to curve the nerves and anger that is surging from current employees towards your suppossed leadership. Dont worry I am sure when you are laid off in mid February you will also recieve a severance like I did, well maybe, good luck to all

  • Curious says:

    They were a lot of good people let go on October 20th too.
    Currently looking at the debate and God help us if any one of these clowns get in the White House. We will never get another job.

  • Anonymous says:

    CNN.com has released the 100 companies to work for in the United States. Do I even need to tell you what company is missing from that list.

    In a related article CNN also released the bottom 100 companies to work for in the United States. Surprisingly XO Communications is number one on that list, guess the leadership figured it was easier on them to make it a bottom 100 company to work for.

    • Anonymous says:

      “We’re #1″…..maybe not

    • Anonymous says:

      What is the link to the worst companies?

      • Anonymous says:

        I don’t see a story about the worst companies. XO has never been a great place to work, but certainly isn’t the worst. The bigger issue is that being a “Top 100” contender is identified as a core objective, yet they aren’t willing to do any of the things that emulate the companies that make the list.

  • Interesting says:

    not shocked one bit, I think the Top 100 crap was all about selling XO at a later date.

  • Anonymous says:

    I remember when I first heard about making XO a top 100 company. I never had a harder time trying to keep myself from laughing in one of those “townhall meetings” with Dan Wagner. Everyone who attended that meeting came out of it the same way I did, pissing themselves with laughter.

  • b ebbers says:

    They are all on a all hands call as we speak. Stand by.

  • Anonymous says:

    Yes. Another senior leader got pushed out. Simone Wu, EVP & General Counsel, resigned. Her replacement is a MORON.

  • Anonymous says:

    Dropping like flies. End is near.

  • Anonymous says:

    Yeah I agree, if reality has not hit the current employees by now then I dont know what it will take for that to happen.

  • Anonymous says:

    On Thursday, all Senior Manager positions in NAS accounts were notified that their positions were terminated. Regardless of success, all are eliminated.

  • Anonymous says:

    George Ryan should have been fired a long time ago. Same for Dave Aninno …. Amateurs.

  • OX says:

    Alot of folks should have been fired but they were protected by HR and Directors.

  • Anonymous says:

    Using names not associated with news stories, should NOT be allowed, regardless if warranted or not. The names mentioned above, do have families and, pouring salt in wounds is terrible.

    • Anonymous says:

      Agree… Unless there is some egregious, business impacting situation, the truth is that everyone started out as an amateur, regardless of background.

      • Anonymous says:

        The above statement being said, I don’t think I have ever seen so much anger directed at a single company/management team before, EVER. Makes a person really wonder what the heck is going on over there.

    • Anonymous says:

      Huh….I wonder if George and Dave took those thoughts into consideration as they maligned every single person across all orgs who didn’t agree with their opinions ….

    • Anonymous says:

      No it should be allowed. I like the fact that names are being mentioned on here, there are alot of people in that company that should be held accountable and are not. I dont care about these people’s families cause they did not care about mine when they laid me off in October.

      I will pour salt into anyone’s wound I feel like. I feel no remorse for any senior manager, director, VP ETC, they will all get what they deserve in due time and I will enjoy that moment.

      • Anonymous says:

        That’s an interesting take. Should people be held publicly accountable? How are slander and libel determined? Thought provoking.

        • don't be a hater says:

          Those guys you mentioned brought in Millions of dollars for XO and kept many of the unemployeed mentioned herein in their jobs. So take a long look in the mirror when you bad mouth the hand that had fed you. When the failed you lost your job.

          • Anonymous says:

            Wow. Now i’ve heard everything. Those guys sold millions of dollars to customers who were in on their tricks by booking fraudulent orders, then getting their millions in commissions, then cancelling the orders on the other side. I’d bet you $1000 bucks of their hard earned money that supposedly saved all those jobs that 50% of the so called millions you state never materialized. Everyone knows that XO was a “bait and switch” shop for years and sales people stole from the company with no price to pay. Its why the neo fascist ethics guy is always on the rage looking for scumbag sales reps like “those guys above”.

          • Anonymous says:

            I took a look in the mirror and liked what I saw. I didnt fail in kepping my job, XO failed to keep the job open, they failed to provide a good work place atmosphere, they failed to keep the company in the black. And they failed to keep many of us employed. So before you open your mouth, think before you speak.

            • Anonymous says:

              Thats the thing …. it’s not XO’s responsibility to keep you employed. Its not their responsibility to give you a job. Its not their responsibility to make a work environment thats positive (though clearly its the smart thing to do!). It is XO’s responsibility to generate enough revenue and profit to sustain itself. Its also the responsibility of the BOD to ensure that the leadership team in place is empowered to be successful. The BOD has clearly failed by allowing the former and current leadership team to continue to make the same old mistakes. So before you speak think really about whats going on. XO was never designed to be profitable. XO was designed to be a profit shelter for its principle owner. The sooner you realize that the sooner you will realize you never had a chance. You’ve been living a lie for years ….

              • Anonymous says:

                You’ve never owned a small business, have you…. Unfortunately there is a sliding scale as the size of a business increases. Your typical small business owner will tell you that they MOST DEFINITELY have a responsibility to their employees, on whose backs they are (hopefully) making a living. The larger a business is, the less the sense of responsibility. Apparently brain size decreases at the same rate, based on the moronic post above.

                • Ordinary Guy says:

                  Only partly moronic. It is pretty obvious that XO was never created to be profitable. But the shame of that situation should not be put on the employees. Even rich guys should have a moral obligation. Dare to dream.

                • Anonymous says:

                  Employment to me is a contract. I as the employee agree to perform my daily tasks, arrive on time to work and take as little sick time as I can. You the employer agree to offer competive wages and health care, keep the business growing, offer promotions as needed, and keep your people employeed. On October 20, XO broke the contract I signed with them 4 years ago, wish I could sue them for breach of contract LOL.

  • Big Papa Al says:

    I was let go in October after more than 9 years of service. My managers were extremely professional (Herndon) and though I was caught completely off-guard, I hope that XO survives and I want to thank XO for paying me a good salary for the past decade. If it’s true that the company is going under, I hope people start to look elsewhere for opportunities. There were some comments about job postings being bogus but one my best friends who was also laid off in October was rehired to his old position in Finance. But I believe the writing is truly on the wall with the resignation of M. Wu. She was a class act in the executive team and will be missed…

    • Anonymous says:

      Big Papa – I think what they meant by “bogus” is that the decision on who to hire was made prior to posting – i.e., your friend was pegged for that job (a good thing – laid off employees SHOULD be the ones called back), but they posted it and made it look like an open opportunity for anyone qualified (a bad thing – why all the smoke and mirrors?).

  • Happy Worker says:

    We’re so close to being a Top 100 company to work for I can taste it.

    • Anonymous says:

      What’s it taste like?

      • Anonymous says:

        Poo

        • Anonymous says:

          I still want to see this mythical list of the “bottom 100″… Does it exist, and is the only thing in the universe that Google has managed to miss? I think everyone expressing their thoughts is just fine, positive or negative. But making stuff up is just stupid. If there is such a list, let’s see it! Might be interesting to see who is on there.

          • Anonymous says:

            I dont think such a list exists which is fine we all know where XO stand anyway, making it up is fun, just like the idea of making XO a top 100 company, now there is a mythical thought.

  • Anonymous says:

    We get to wear jeans every day now. If that’s not top 100, then I don’t what is.

  • Anonymous says:

    I get to wear sweat pants everyday, then again I dont work right since I was laid off in October

  • Anonymous says:

    If someone posts that they now can sit around all day at home wearing low cut tops and tight short skirts, then we will know that XO has lost it’s funk.

  • Anonymous says:

    I think the funk comment was directed at a particular person with no sense of what is appropriate business attire, language, or overall professional behavior.

    Meanwhile, in Saginaw, we have the opposite problem. There is so much cleavage about to pop out that you wonder about the laws of gravity. Naturally, drooling men everywhere. Great environment. No fudging way.

    • Anonymous says:

      As an unfortunate individual who knows the “Funk” quite well, that is one talent-less entity. You know what clients care about, being taken care of AFTER the sale, not this “onboarding” crap. Somebody must have told this entity early on in it’s career that it was “something” (oh yeah, GBX execs…they’re Einstein’s!). But this entity has no grasp of reality as it is on the verge of decimating the team that’s been the only reason XO’s largest clients are still exactly that, XO’s largest clients. And after this action, those employees that are left will be set up for failure & those large clients will eventually bail.

      Ernie, don’t you see this??? If you don’t, shame on you.

      Signed.
      An actual employee who really cares about this company for the past 13 years

      • Anonymous says:

        I think its clear that this “funk” entity you reference is not well respected. Is it possible, however, that this individual could actually be doing what they have been told to do …. taking costs out, restructuring, etc b/c the business requires it? Isn’t it possible that the CEO and other leaders like the COO guy are actually responsible?

        • Anonymous says:

          The business really requires keeping the largest customers (i.e. top 1/3rd). So if Icahn’s plan is to increase the NOLs, then eventually liquidate, it makes sense & if so, yes, the talentless “funk” is just taking orders. But if he eventually wants to sell, losing large $$ accounts is insane. So maybe chap 7 is indeed his end game.

          • Anonymous says:

            Ahh but therein lies the underlying issue. Laura, Rob want to focus on smb … move away from the enterprise, nas and strategic/carrier space. So why would they want to keep CSM’s if they don’t really care about the big customers?

  • Anonymous says:

    Well you have to resort to whatever means are needed to sell XO products, showing cleavage is one way I guess for a customer to buy.

    • Anonymous says:

      Saginaw is a Care Center. No face-to-face with customers. Lots of eyes-to-boobs between employees, though. Many a marriage has been wrecked in Saginaw.

  • Anonymous says:

    Those cold, lonely Saginaw nights can be mighty long without a little companionship.

  • Anonymous says:

    For what it’s worth, I am glad that this thread has subsided enough to mostly be complaints and vague gossip (true as some of it may be), because it means that nothing horrible is currently happening to the XO employee base. One thing that can without question be truthfully be said about XO is that things change so fast that often a change is made that is snuffed out prior to ever being introduced, to make way for a new change. Hopefully, for all still at the big OX, things have changed in a way that keeps everyone working for a while. However, looking forward to hearing what actually happens next.

  • Anonymous says:

    I worked at XO for 5 years, never got a raise, oh but wait I did get that cheap bonus last year. And dont get me started on the “heathcare plan” they offer (by the way I do smoke and never paid the smokers fee on the plan suckers). But it was nice of XO to contribute to the HSA account, which I took and used to buy food and clothes for my family (oops I said that out loud).

    But the one thing that really pissed me off was a position a step higher than mine was being offered within my group but they never mentioned it in any meeting I attened nor did my manager say anything about until they gave it to another person, and no it was not on XO’s site for internal positions. Yes I am bitter and angry cant you tell

  • Anonymous says:

    The HSA is very nice, I use it only for legit purposes (Don’t mess with the IRS). I don’t have a problem with what happened in the last part of your statement. Companies should be allowed to promote deserving individuals at will. What bugs me is when they want to promote an individual, but put on the charade of the posting/interviewing/etc just to give it to that person. As was mentioned somewhere above, smoke and mirrors.

    • Anonymous says:

      who said u had to report the money you used to the IRS, sure it was used for one thing but I always say it is for another like an actual medical expense.

      • Anonymous says:

        If they audit you, you have to account for it via receipts. Duh.

      • Anonymous says:

        At least we know why YOU were let go.

        • Anonymous says:

          Generally speaking I doubt XO would ever know if someone used the HSA for anything other than medical expenses. Besides the person sounds like the rest of us who were let go back in October, angry and wanting revenge.

          • Anonymous says:

            My guess is that the number of disillusioned ex XO employees keeping this thread alive number less than 6. Get a life.

            • Anonymous says:

              So much stupidity to address here and so little time. First of all, to the person who said they doubted XO would know if someone abused the HSA: Of course they wouldn’t, you idiot. XO doesn’t care. HSA is a government program, and is tax free money – they REALLY care about that. Hopefully for you, some bored IRS agent isn’t lurking around reading this board and deciding to track you down.

              For the person who mentioned the 6 disillusioned ex employees, the way it looks is that many or even most of these posts are coming from disillusioned CURRENT xo employees, at least the ones whose heads aren’t still buried in the sand. I’d say if you are a current xo employee who isn’t disillusioned and is yet taking the time to read the hundreds of posts in this thread, it’s likely YOU who needs to get a life. Or maybe drum up some business for xo if you have so much extra time.

              • Anonymous says:

                To the guy who stated, “My guess is that the number of disillusioned ex XO employees keeping this thread alive number less than 6. Get a life.”, eat Sh*t and die you scumbag. You have zero idea what it’s like at XO to those of us with a real work ethic who actually care about customers & the viability of the company.

                Yeah, your reply might be something along the lines of, typical low-life, but you’d be wrong. I’m just one of many who actually gives a crap about the clients, many of who risk their careers to chose a provider that may save them a few $$s.

                • Anonymous says:

                  To put aside the anger and vulgarity for a moment, let’s define “disillusioned”:

                  “Disappointed in someone or something that one discovers to be less good than one had believed.”

                  Who of the way more than 6 people who were dumped in October should be anything less than disillusioned? Who that isn’t still at xo shouldn’t be disillusioned? There are many of us who have spent years eating up xo’s program du jour with a spoon, and I think anyone who is disillusioned has every right to be.

                  To return to anger momentarily, please don’t use a fancy if you don’t know what it means.

                • Anonymous says:

                  A lame put down from another no talent telecom “professional”. The industry, and XO, is full of them.

        • Anonymous says:

          Excuse me, I was let go cause XO couldnt afford my salary anymore like most of the people who were let go back in October, before you open your dumb mouth maybe you should…… wait you just showed me you dont think at all with a comment like the one above.

          • Anonymous says:

            Let’s give them credit for keeping the guy who doesn’t know the difference between “disillusioned” and “disgruntled”.

            • Anonymous says:

              I will give a golf clap for keeping that guy

              • Anonymous says:

                I will give a standing ovation to potential XO customers who are reading this crap and smartly investing their business elsewhere. All potential customers are headed for some serious pains in the neck over the next 12-18 months, regardless of what the morons who want to go to Hawaii are trying to push at them.

                • Anonymous says:

                  A trip to Hawaii???, is that the latest contest for our lovely sales group. Maybe if some of those rewards were eliminated, most of those who were laid off might still have a job.

  • Anonymous says:

    Continuing to add insult to injury, in addition to the hundreds of posted jobs over the past few months, XO is now also hiring contractors to do some of the same jobs that were cut last year. Of course nobody has a crystal ball, but is this company capable of planning at all?

  • Parkite says:

    All you ex-XOers need to pull an OCCUPY XO. You don’t need to stand for this poor treatment anymore!

  • Anonymous says:

    Costs elimination underway prepping for sale.

    • Anonymous says:

      Are you indicating that there is an actual buyer? Or are we back to searching for one.

      • Anonymous says:

        look around you. there’s not a ton of available networks with so much service capability left for sale. Folks like earthlink, foreign ptt’s, domestic players like L3, Windstream, Frontier, all have a need to stay / remain competitive against VZ and ATT. If they don’t do something they won’t keep up. Size does actually mtter. These smaller, more niche players won’t survive if they can’t come together and gain critical mass.

    • Anonymous says:

      YUP – they just eliminated OT for the entire operations team…..something is definitely up.

      • Anonymous says:

        Q the Imperial March LOL

        • Anonymous says:

          yeah – rumor has it some of the directors were mad because some techs made more than they did last year. nice to see how personal egos determine the direction the company takes……

          • Anonymous says:

            Since when has a director at XO actually earned his or her salary, it must be hard to schedule all those townhall meetings every month with everyone trying to get out on thier lunch breaks at that time. I mean having to keep everyone awake is a feat that I am sure rivals climbing Mt Everest.

  • OX says:

    Contractors are cheaper , no benefits.

  • Hammerdinger says:

    Rob

    311 comments, must be a record for TR, true?

  • Anonymous says:

    Regarding the aforementioned funkin entity, regardless of what the orders from above may or may not be, there is a right way to carry them out, and a wrong way.

    Even the most delicate, difficult situations can be handled with class and dignity. It just takes someone with a modicum of skill and integrity to deliver properly. Good leaders not only know how to do the hard stuff the right way, but strongly desire to do so.

    Meanwhile, this just in: All XO-ers should prefix their titles with the word “interim”. Follow the lead!

  • Anonymous says:

    The problem is the leadership from the top down to mid level managers is a big problem. You learn that after attending a few of those town hall meetings.

    How XO is still around is beyound me. The unprofessionalism is the worst I have ever seen at any company I worked for. Just goes to show you that you cant respect others if you dont respect yourself first. Judging by some of the outfits on alot of the Wyo women, that is the case.

    • Anonymous says:

      I have to **slightly** disagree with this statement, but my view is limited to my location. My observation is that the people at the top suck, as you indicated, the people in the middle (director level, for instance) are hard working folks trying to do right by their employees and their bosses (impossible task), and the lower management level people are beyond suck.

      Most of the low level management people in my location are former Concentric Network Corp folks, and the culture at Concentric was a little weird. Most people, regardless of qualifications or experience, started at the bottom – it was just part of getting in the door. That instantly created an atmosphere of competition, which to a degree is naturally healthy, but has overall proven to be bad for XO.

      Several posts up, someone mentioned questioning who is the “seniorist” (nice creation of a new word!) sr manager, and who was insecure, etc. It’s true. Since so many people started at the “bottom” it was a major dog fight for everyone to try to outshine each other, prove superiority, and ultimately succeed. Amazingly, nearly 20 years later, not only to many of these same people still remain in place, but the attitude does as well.

      There have been arguments about who “deserves” an office, to the point of there once being a — perhaps mythical — list of who is next in line to get one (our location is 95% cubicles, wasn’t designed for much office space). There is competition about whose title is more important, who makes more money, and a fair degree of folks who have somehow become “best friends” with the folks one level above, appearing as though to be creating alliances that not only alienate the other mangers who aren’t “pals” with the folks the report to, but also give the cozy individuals that sense of superiority that they crave, which has been inbred since they day they arrived and regardless of experience/qualifications, were placed in a giant pool of people on the bottom with carrots being dangled from above.

      Rambling done, I think that the middle management at XO is pretty good. The people running the show suck (whether they are doing as instructed or not), and the people at the bottom are more concerned with their position on the totem pole than anything else. Those mid level people are the only glue holding things together, and they deserve a tip of the hat if nothing else.

      • Anonymous says:

        I’d like to add another cultural note to the above: The “superiority dogfight” has been just as much individuals doing things to make themselves shine as doing things to make everyone else look worse. It’s a major detriment to not be able to trust anyone.

  • Anon says:

    Many current “career opportunities” are the same positions open as last year but now ALL have been updated with February posting dates. XO’s issues aside, it’s a tough economy and I would think they could have filled the positions by now, some of them are months old. Why the effort to make an old posting look current?

  • Anonymous says:

    I can’t believe all these comments! Unbelievable.

    • Rob Powell says:

      I think maybe this is what happens when folks feel like their voices have been ignored for too long. It’s not just about the layoffs of course, it’s about the last 8 years of what could have been.

      • Anonymous says:

        Rob, you have hit the nail on the head. Please allow me to pound it in a bit deeper.

        Since the beginning, XO has been an extremely “dynamic” company, and I think that most people in today’s world accept that, particularly in this type of business. The problem is, for the past decade, each change has been hyped as something that will “take us to the mountain top”, and I think it’s clear that we’ve never been there – and yet are continually fed the “THIS new great thing is going to be THE ONE” line for so long that it’s worn out.

        Regarding voices being ignored, this is 100% true. I am pretty sure that most people accepted that fact as part of the biz for many many years, but the company has spent the last 2-3 years promoting very aggressive programs relating to “XO Culture”, multiple surveys about ethics at XO, and also a survey about the culture of day to day life at XO in general.

        The fact that so many things have gotten WORSE since these things (combined with the “top 100” initiative) is what I think has caused so many to boil over.

        I truly believe that the majority of employees were more willing to accept that their opinions meant nothing over the more recent trend of so much attention being paid to “hearing our voices” and yet seeing results that reflect the exact opposite. We are not as dumb as the leadership team thinks. If anything, they did a better job of creating an illusion of caring prior to the active efforts to do so.

  • Anonymous says:

    OX IS an “illusion” – current employees better milk it as much as they can while they can . . .

    • Anonymous says:

      I cannot possibly disagree with this statement more. Current employees need to get their asses out of there, and not milk anything. There’s no guarantees of any form of severance, other than of course the things that are legally necessary, such as COBRA. Besides, does this company deserve to have loyal employees hang out to “milk it”? No. They deserve to be left in the lurch. For those of you who are in geographical areas where jobs exist (sorry Saginaw) get off your complacet butts and find something!

      • Anonymous says:

        I have a big, huge, titanic announcement to make. All employees at the Wyomissing office will now be getting dunkin donuts coffee instead of the starbucks. As a former employee of that office who was laid off in October and who’s old salary is going towards the cost of this I would like to say YOUR FN WELCOME.

        • Anonymous says:

          Given there is such terrible health care coverage for XO (and all Icahn owned companies) giving out better than average coffee is one way to help the company be a top 100 contender. LOL.

  • Anonymous says:

    One of the many reasons I was glad they laid off me back in October was that my family didnt have to be on that terrible health coverage anymore, oh dont worry my kids do have way better health coverage now. Terrible health coverage, no raises in god knows how long, bad management and leadership, laying people off but still giving out the sales trips and rewards…………..the list goes on and on sorry to say

    • Anonymous says:

      It’s been said over and over. Sales people are a different (and unappealing to the rest of us) breed. Their self worth is so high that they don’t think that a solid pay/commission/benefits package is enough for their immense talents. They may be right. But XO’s sales force is not very talented (look at the numbers).

  • Anonymous says:

    Anyone else notice the giant amount of job postings appearing on xo.com over the last few days? Questions include: Do they know what their plan is beyond, say, June? Do the people applying for these jobs know anything about what is going on at XO? And, most importantly, would one of these jobs be helpful to a candidate – most jobs are better than no job – or would a brief stint with XO be something to leave off the resume?

    • Anonymous says:

      Interesting question. One would think that accepting a job at XO as an established professional either means there are no other jobs available where you are, or you just suck so much that nobody else will take you. Or it means that you have no experience at anything and XO is a place to start.

  • Anonymous says:

    If anyone on here is thinking of applying to XO, please contact me before you do. I worked at XO for four years and was laid off back in October. I know the market is tough right now and hope is dim, but I think you need to know what you are getting into when working for a company like this. Please leave an email on this thread and we will discuss further.

    • Anonymous says:

      I will gladly share what I know about applying with XO, from a couple of “less than ideal” opportunities. First of all “Project/Program Management” has a much broader meaning at XO than an most other employers. From my observation, this title at XO is 80% or more people that are actually what I’d call “Account Managers”, and deal with being the liaison between a customer and the install/techie people, so the customer has a person who speaks in layman’s terms to translate what is going on with their install and account in general (install times 180 days rumored, hope that isn’t true). “Project/Program Manager” has nothing to do with managing projects at all, but is just supervising the “Program/Project Management” people (semantics going on there)..

      To try to explain in a nutshell – If you are a Project Management Professional, have PMP certification or other experience and credentials, do some research before applying for these openings. Your skills as a Project Management Professional are not right for the bulk of these jobs, although there are some that are true PM jobs. It’s more likely you will be assigned a group of “important” accounts to babysit and will not ever really use your skills as a Project Manager by definition.

      I have noted that a few of the recent postings are much more honest about the actual duties than has been the usual with XO postings that normally lead to disappointment for PM professionals. If you want to be a high-end account manager, this is a good thing to apply for. If your true skill is managing projects with an end to end plan and schedule, milestones, postmortem, etc, then forget it. XO’s titling for their jobs is just plain weird.

  • Anonymous says:

    For all you former employees gladly willing to share information about XO you should probably think twice about doing so as it would likely be a violation of your employee agreement.

    • Anonymous says:

      Yeah well that is the beauty in being anonymous. We former employees will share whatever information we like. Screw the employee agreement XO is way to stupid to figure exactly who we are. I want to warn future employees and customers alike about XO before they even consider joining this company.

    • Anonymous says:

      Thanks for the counsel, but my post was about failed attempts to get hired there, due to applying for jobs that weren’t what they seemed by their postings and a fairly odd recruiting process, so I think I’m covered. I’d be more worried about posting here if I was an actual xo employee, most particularly a CURRENT one, which you seem to be.

  • Tired of XO says:

    Just in case you all haven’t heard, XO will be laying off again…starting this week! yeah they have these folks working their butts off to get customer files updated and little do they know….they won’t have jobs after friday….here’s what’s really funny…some manager on the East Coast (who will remain nameless) for now…sent an email out to the Client Service Managers demanding that they have all of their customer files updates so another organization can take them over and this manager forgot to remove the part of the email thread that basically told the Client Service Manager they would be the ones getting laid off!! really??? is this how XO does it….unbelievable…..on top of these additional layoffs they are also raising the customers prices by 25%!!! Lets see how fast these customers start dropping…and yes you dumb Sales Reps….customers can and will leave while under contract…they been schooled by former XO employees. I say they get rid of all of the XO exec’s and good ole boys up top, get someone that knows how to run a company, have happy productive employees and be successful……wait a second…that would be too much like….RIGHT!!!

    • Anonymous says:

      “Manager on the east coast”.. So that would either be the Bro or the Ho. My bet is on the latter. That’s just the kind of thing this “entity” would do.

  • Anonymous says:

    Better watch before XO traces your IP information on here and figures who you are LOL

    • Anonymous says:

      Seems like it would have to be something REALLY bad/slanderous/etc in order for that to happen. Their attorneys (do they still have any?) would have to first subpoena the host of this site, and if successful in obtaining an IP then go about tracking you down. My opinion, though I have been known to be wrong, is that they probably dismiss most of this banter. They don’t listen to what employees say directly, via town halls and surveys, so it would be hard to believe they’d be concerned about a forum on the internet.

  • Anonymous says:

    i work at XO, 8 yrs now. the rate increase is only hitting TDM services, i.e., features on PRI and Intergrated Access. IA has not been sold for about 5 yrs. it’s all IP now. IP Flex pricing is not changing.

  • Anonymous says:

    If you’ve worked at XO for 8 years and have yet to realize that you cannot believe a damn word they say, then I both admire your loyalty and pity your naivety. It is very easy to be sold a load of crap, particularly when you are dedicated to doing right by your employer. I hope you survive whatever is coming in the short term and find a good place to land long term.

  • new layoffs today, however with the new rules no benefits after the 15th which is the last day for the RIF.
    What is XO coming to? I started when the company was in bankruptcy and it was better off than today.
    Get out while the getting out is good!

  • 20th layoff says:

    I know how you feel, the good thing, the employment market is better. God bless you all that were let go today, it was not a good feeling on the 20th of October 2011. There are better companies out there.

  • 20th layoff says:

    Was there a severance package given?

  • Anonymous says:

    Do you know what groups were hit?

  • Anonymous says:

    Any idea what departments were hit, how many, ETC.

  • anonymous says:

    they were given weeks of severance but no benefits after the 15th

  • Anonymous says:

    Are we officially allowed to hate them now, without some crazy people stepping in to defend them?

  • Anonymous says:

    Please I have hated XO ever since I started working for them four years ago. Arrogant sales groups, idiotic CIA agents, dumb OE department, not to mention to the managers that control these groups. There is alot to hate about XO, no raises in over 5 years, dont get me started on the health care. A monkey could work for XO.

  • Anonymous says:

    Makes a person wonder.. Where are the customers? What would they think if they read all of this? What would they say in response?? XO Customers need to know. Products have always been sub-par, billing has always been a complete mess, and customer care has either been decent or horrible based on the program du jour.

    Customers are the only ones who can make a true statement, and they need to do so by taking their $ elsewhere. That’s the only thing that will ever get the attention of The One Who Shall Not Be Mentioned (but owns the company). Take them down!
    Additionally, does “The Funkin Entity” have some contingency plan up it’s sleeve, because it seems like it is doing a fine job at eliminating it’s own department.

    • Anonymous says:

      AMEN!! But the USPS should definitely stay on board. USPS are a match made in Heaven! Both will be extinct, just a matter of which one closes up shop first.

    • Anonymous Customer says:

      What makes you think that Customers AREN’t reading all of this.

      I AM A CUSTOMER. I joined my organization almost 2 years ago, and inherited my contracts with XO. I have been in the Telecom business, as well as used Telecom Service in my various roles in IT since before the Breakup of AT&T in 1984.

      I can tell you in no uncertain terms, that XO is the WORST RUN COMPANY I have ever dealt with. Nothing works, not the websites to monitor my traffic, not the Online ticketing system that lets a customer create a trouble ticket, but then after hitting submit, can’t even get that system to show back the information that I put into the ticket. To Sales EXECUTIVES ( not the regular sales person) who sits in a meeting with me and my management and tells us that we are “Lucky to get the level of support” that we get, which we all feel (obviously) is crap.

      I just sat on hold for over 45 minutes today, to report trouble and I then called in a second time, while still on hold from the first call, and got through in about 5 minutes…

      This may sound like petty one-off types of issues, but I’m here to tell you, it is indicative of a company that has no real solid managment or WILLINGNESS to improve the quality of service. As such, XO will NEVER recoupe from the “funk” they are in, because the culture has been spoiled for far too long.

      I haven’t found a Telecom company that I truly “like” ever, but there are some that are more tolerable than others. This whole attitude is pervasive in this industry because the “upper” management idiots just move from company to company, and eventually infect the whole industry.

      I have worked in Distribution, Manufacturing, Hospitality/Restaurant chain managment, Telecommunications (CTO of a small Long Distance Reseller, who had to deal with the out and out crooks of WORLDCOM (our wholesale provide), to the banking industry and finally on to Healthcare, so I’ve seen a lot in my 30+ year carreer…and believe me when I tell you from a customer perspective…. we can’t wait to leave XO….

  • Anonymous says:

    Has anyone seen the latest cut backs by other clecs lately? Has anyone seen the financial losses by these others? Has anyone seen how customers ARE voting with their dollars and using the great product portfolio that XO has? Cutbacks suck, but every carrier does it, has it, and the telco industry always will. It’s called business and I find it amusing that some folks are posting such idiotic comments who clearly have a business mind of a two year old but yet feel they are speaking intellectually on ths MB.

    • Anonymous says:

      I don’t like this kind of “patriotism”, either. To try to address this post without being nasty, let me point out that whoever posted the March 3 1:56 PM post is missing the point. He or she is pretty much correct with what they said. Cutbacks suck, they are happening everywhere, etc. The reason people are ranting on here is because of how the place is run. Someone in a previous post mentioned that it was a better place to work during the bankruptcy than it is now. I think anyone at XO would agree if they were being honest. So, what’s the difference? Leadership. It’s being run poorly by people who are not respected. XO has had relatively strong leaders in the past, but now they do not, and that trickles down in ways that affect people personally, causing the kind of resentment you see here. It is always difficult to be let go from a job for business reasons. But it IS possible to come away with it thinking “This sucks, that was a great place to work, I wish I was able to stay”.

      In the last 2 years or so, the leadership has become MUCH weaker, and it makes a big difference.

    • Anonymous Customer says:

      I just posted to a previous comment just before I read this one…

      I AM one of the customers, and I can tell you that Customers are NOT flocking to XO because you offer a great portfolio of products. I’ve been doing this a long time… and if the products that XO offered actually worked, it might be worth it… but they don’t. My services have been more error prone here with XO’s services than at ANY other organization I have been with in my 30+ year career in IT. Don’t fool yourself into thinking that because you have a lot of “glossy’s” to hand out to customers”, or have provided fancy names to services… the word is out there, that XO products just don’t work… you don’t get what you pay for… that XO just sucks.

      I will be extremely surprised to see XO around in 2 years time.

      I Found this message board today because I started searching to see if XO has laid off it’s sales force and Repair team, because I can’t get either of them to respond to emails, or phone calls…

      It’s very apparent to me that what is troubling XO is terminal.

  • Anonymous says:

    HAHA another brainwashed, idiotic, Ichan follower coming to defend his master. Great product portfolio maybe but what happens after the install and turnup, sure most telco companies can give you a ethernet product, but its the elite companies that provide support after you sign the contract. This is where XO is a absolute failure. Maybe you should start planning your own exit before the ax hits you.

  • Anonymous says:

    Re: Anonymous March 3, 2012 at 1:56 pm.

    Figured it wouldn’t be long before some moron came in with something like this. So.. You’re saying that all CLEC’s are shitty places to work? Are you saying that all CLEC’s have VP’s who have an odd tendency to continue to eliminate their own departments?

    Are you saying that all CLEC’s have a Saginaw, where success is based NOT on customer service, but who can show their floppy boobs and woo the management?

    Are you saying that all CLEC’s have the amazingly ridiculous install times and repair fiascoes that take weeks to resolve?

    If this is all true, than apparently CLEC’s are all shitty places to work. And, just so you know.. XO’s product portfolio isn’t that great. Furthermore, if you are Mr (or Ms.) XO, why not proudly put your name on your post? Maybe you’d get an extra floating holiday or some other bullshit for being such a stand up guy. Jerk.

  • anonymous says:

    Why not post your name? Debbie, Ernie, Hope – whomever you are defending XO-
    I see promotions and prizes for trips and layoffs – where do you draw the line?

    • Anonymous says:

      All the people you mention are way too professional to post anonymously here. Besides, at least one of them was part of the October cuts.

      I agree that seeing the prizes and trips amid layoffs of this magnitude seems illogical and even hurtful on the surface. Unfortunately, they have to keep the business running until it’s time for whatever the final fate is going to be, and that includes trying to keep people working and hitting their goals. It sucks, but that’s just the way it is. 🙁

      • Anon says:

        I’m sorry, but I’m still trying to understand why people continue connecting Sales prizes/incentives to layoffs/cuts. One has little to do with the other in this case. The cuts are being made to find efficiencies in the business. EVERY business does this. XO was just so poorly run for so long that there is an abundance of inefficiencies out there. XO is/was notorious for having way too much overhead. They have been spending way too much money for years, and has been poorly run for a long time.

        Prizes/Incentives are there to motivate the sales force. This isn’t like 2001-03 when XO went Ch.13 and HAD to eliminate the prizes/incentives. The hard truth is the contracts that the sales folks are signing up right now, will almost certainly be around longer then the sales reps themselves. My guess is that most sales folks won’t even be around to collect on their President’s Club trip come next Spring when it takes place!

        I’m not pro-XO. In fact, I’m an ex-employee. It’s a dysfunctional outfit, no argument there (we don’t know the half of it!) But if you don’t like it, then you have the power to leave. Get off these message boards and update your resume.

  • Suomynona says:

    What in the h*** does portfolio have to do with profitability of a company?….Quite a bit – and OX’s portfolio SUX!

    Just like its NON-profitability! Just look at it’s past SEC reportings before it was DELISTED (privatized to hide it’s gaping $$$-wound) – it’s NOTHING profitable about this BLEEDING STUCK PIG – period.

    Quite simply explains why the “owner” has/is trying to unload this company that’s been nothing more than a tax write-off/shelter for wealthy nobles.

    Just the facts, dear Watson, just the facts.

  • anonymous says:

    XO will be sold when Mr. Ichan doesn’t have to share the profits with the sharholders – in the summer of 2012.
    All the brown nosers will be swallowed by perhaps Level 3 where they will find many ex-XO ites in high positions that have a good memory and will weed them out.
    When Rehberger, Salustri etc.. left the company started it’s slow downhill turn but Mr. Icham will make money regardless…. watch out management the end is near!

  • anonymous says:

    It seems to me that the person who claims to be an ex-XO employee (but I believe is still there) is Wrong!
    the layoffs are a result of lowering the bottom line to get to the # promised to Ichan, since the # can’t be achieved with sales – it is achieved with layoffs. Also there are so many layoffs so that one layoff won’t reach the magic # where the WARN act would kick in and they would be in trouble. Read up on the WARN act and get off the blog!

  • Anonymous says:

    HAHA I love these boards. I am hoping the comment count goes on forever

    • Anonymous says:

      I think it will go on as long as XO remains a hot mess. That seems like it will be the case until there is no more XO.

      Do I get a prize for being post #400?

  • XO says:

    I have been at XO for over 11 years; nothing has changed; they just continue to make the same changes just at different time…..I think they call this re-inventing the wheel; I know Ernie has great vision of what he wants to do ( duplicate the carrier side) but they are all missing the big picture; 1. they need to get rid of the top heavy executives we have. why do we need VP’s reporting to VP’s etc… 2. Why don’t you hire some folks in the Repair Team that actually can trouble shoot and fix a customers issue. hire some folks that can communicate technical issues with the customers vs. leaving messages or not communicating with them at all. if you fix your repair team along with all of the sorry managers you have running it that would be half of your issues resolved. 3. find some sales folks that are hungry and believe in the product. You can’t sell what you don’t believe in. 4. Why do we have so many damm SE’s?? I know they are next in the layoffs along with ACSM managers and rightfully so. Why do we need all of these layers. 5. Pay people….give people some type of incentive to want to shine for you….and please that line of ” you should be thankful you have a job” no one’s falling for that crap any longer. 6. Get rid of some of these sales managers. Most of them have no clue to begin with . they don’t know the product and rely on their CSM’s ( who you have just laid off ) to do the work for them. 7. Why do we need GM’s if we have all of these top heavy executives? I still don’t know what these GM’s do……and someone made the comment a few post up about “The Funkin Entity” have some contingency plan up it’s sleeve, because it seems like it is doing a fine job at eliminating it’s own department.” Ms. Funkin must have another job lined up in XO because she is illuminating her own team which will eventually (very soon) be rolled up into OE/TC team; hell she couldn’t fix repair what makes any of you think she can fix or improve her existing team. Hell we are still waiting for that big plan she was going to roll out to us for repair…..waiting..waiting.. Ichan needs to just sell the company and move on. He has no clue as to what he’s doing and he’s got enough money to last a life time. Something to be said about being greedy. I predict I’ll be here a few more months if that long…they are laying off on this team as we speak…I can’t wait to see how this plays out. God giveth and he can taketh….and for those of you that think the customers don’t know….you need to take a look at how many customers we have leaving…!!

    • Anonymous says:

      It may be worth considering that “The Entity” has some inside info about a pending acquisition, and can easily use it’s former pals from Global Crossing who are now at Level 3 to secure a good position. Perhaps it’s in it’s best personal interest to destroy XO.

      • XO says:

        Well I wouldn’t be surprised. “Entity” has tried too hard for too long to prove they can play ball with the big boys….I guess they’re trying to prove a point. but sooner or later some one will take a step back and see that “Entity” is smoke and mirrors just like the rest of the execs at XO. Karma’s a bitch….and when she comes full circle it bites hard…..I hope “Entity” is ready for the bite.

        • Anonymous says:

          Reading all of this makes me wonder, does anyone like or respect this “entity”? Other than the one who I assume was mentioned as the “Bro” above. An executive who is neither liked nor respected is a recipe for disaster. Not that XO isn’t a disaster, because it either is one or is heading that way fast. But, even on the Titanic, I’m sure they didn’t keep the crew members who were despised and ineffective.

  • Funkster says:

    I presume that by “Absolutely Not” you are answering the question above regarding the respect of the entity. That being said, it looks like this entity is not going anywhere, so what has me completely confused is the sheer amount of our fellow XO-ers who either are too stubborn to keep their options open in terms of other employment, or are such dimwits that they think they are way too important to ever be “affected”.

    To borrow a phrase from a 1980’s icon: “Whatcha gonna do when Funk-a-Mania runs wild on you?!”

    • Anonymous says:

      Honestly who cares? She’s a loser.

      • Anonymous says:

        The people whose lives are being affected care.

        • Anonymous says:

          You’re damn right they care! “Affected” doesn’t even come close for many people. One of the identified “goals of management was to be more “Transparent”, yet they spent the better part of the last year — perhaps maybe even two years — telling us all that we’d be a Top 100 place to work, EBITDA was peachy keen, we had an executive team that was that was dedicated to the employees, yada yada. Let’s face it, everyone. This can’t work. If they are truly going to be transparent, everyone with half a brain will bail. So they need to be transparent about the fact that they CANNOT be transparent.

          And as for “affected” lives, try more like “Completely Funked Up lives”, because many people believed in XO and lived their lives according to this trust. Talk to the person whose house is being repossessed or the father whose daughter cannot get the braces on her teeth that she needs heading into the toughest years. Then ask again, “who cares”. The only part of this statement that rings true is the part about Person X (aka Entity) being a loser.

          There are other entities who deserve similar scorn, but the one continuously being brought up just goes out of it’s way to make it way too damn easy.

          • Anonymous says:

            I care. And I also wonder about the entity and all the other entities who are responsible for this clusterfunk.

            Maybe it’s just me, but as an ordinary worker bee type person (out of telecom now but, hey. Execs are execs), I wonder what makes these people tick. Wouldn’t be great if they kept journals that we could obtain? Remember how at the end of every episode of Doogie (funk) Howser, MD, he always typed in his thoughts on his computer regarding the happenings/mishaps of each episode? I don’t want to get caught up in the funky kicks going down in this particular city, but I’d love to know the thought of those running this show.

        • Anonymous says:

          I apologize for my comment saying “who cares” …. I meant nothing by it other than to say in the entire scheme of things she really is a LOSER and you shouldn’t waste your efforts. I guess what followed was nothing short of a misunderstanding yet entertaining.

  • Anonymous says:

    Totally a sad thing when anyone loses their job, but nothing is quite as sad as a bunch of “Bitter Betty’s” who take to message boards to attack people personally rather than on their results. If you all knew what the term “loser” meant, you’d stop attacking “the entity” and update your resumes and move on, because I can assure you that both XO and “the entity” have moved on without all of your anonymous a*ses. These are tough decisions for anyone to make, but they become easier when you see the character of some that were cut, which is clearly on display here. “The entity” has known more career success than anyone on this thread, and judging from some of the inane comments about how people dress, and comments of other types, assures me that this person can expect to have that trajectory continue. I wish those of you that were cut for decisions to move more towards a centralized model at lower cost, or to better align to the new sales regions success in your new ventures, and those of you who have turned your misfortune into venom directed at others nothing more than continued failure, and anger that eats you from the inside out.

    The facts are that churn has never been better, and centralized churn on the lower end base has been the biggest single contributor tho those results. The facts continue with credits being more under control than ever as well. XO would be in a far worse condition, with many more cuts happening, or pending without this “entity” in place. And for those that want to claim that “the entity” couldn’t change repair, you should know that this person wrote the plan known as evolution which is changing it. It wasn’t current leadership. This “entity” will do the same for on-boarding, and take the remaining CSM’s from being well meaning, yet undisciplined transactional heroes, to an org that actually programs the experience for XO’s customers versus patting themselves on the back continually when it goes sideways and they point fingers at who they think caused the problem versus making sure it never happened to begin with.

    • Anonymous says:

      Is that you Mike? Chivalry apparently isn’t dead.

      • XOers still here...and still don't believe the BS! says:

        This is funny! I still work for XO and all of this “onboarding” crap they have the CSM’s going through is a joke. First of all you have 3 teams doing the same job…again…they are dumping all of the sales responsibilities left and right. Not sure what they were thinking when they pulled this BS out of their hats…I guess the same thing they were thinking when they forced us to take all of this C3 crapola training that they have now told us to forget….the only way for XO to ever amount to anything is for Ichan to sell this place to someone who’s got a clue about the business. then that person needs to hire qualifed people to run each division vs. hiring all of his “buds” from the olden days. And as far as “the entity’s” 18 month evolution for repair…give me a damm break; if it takes you 18 months to fix repair you need to be RIFFED. Hire some folks and pay them to actually fix issues; hire some people with customer service skills and then hire a VP that’s not afraid to speak to a customer or respond to an email…so as far as I am concerned no one in the Central or East region has any faith she will do anything worth talking about….we are just waiting for the next RIF…and there is going to be one….

    • dickisinya says:

      How about a nice glass of shut the f up

  • Anonymous says:

    I’m glad someone finally responded with some facts…. I agree with the above it’s really sad that people use this as a way to attack others. Time to move on folks…it’s called change!

    • Anonymous says:

      It’s called bad management. “The Entitty” was moved out of the Repair Revolution with a few scant months of starting it out, then moved on to funk up another part of the company. Where are the “facts”. Show us! “The facts are that churn has never been better”.. How does another anonymous person posting here (while simultaneously bashing the other anonymous people) present this as “fact”? Just because you said so? Get real. People who still work at XO know this crazy train is going off the rails, and are just holding on for as long as they can. The 11:39 person at least tried to sound intelligent. But the 12:00 AM person is a complete moron if he/she/it read the above and truly thought “DAMN! What fabulous facts!”. Been drinking much Kool-Aid, have you?

  • Anonymous says:

    Facts always get in the way of misdirected rage. Happens when people are “funkin” retarded. Chances are if you have been cut it was either a really tough decision that someone was forced to make in order to hit a target, or took pleasure in making because you sucked. Decide which category you fell into and move on. Or don’t, and keep posting stuff that those of us who are still employed can read when we take breaks.

    • Anonymous says:

      Okay, Mr. Sanctimonious, what makes you think everyone spilling on XO in this space is unemployed? And judging by the profit that XO has shown over the past decade, maybe you should stop taking breaks and get to work.

    • Anonymous says:

      Come on, BRO. Lay some facts on us!

  • Anonymous says:

    This is rich (not referring to the monitory type of being rich, obviously). Do you honestly think that everyone who despises XO is a former employee, or even a current one? Would you care to provide some “Facts” of the numerous “stakeholders” who have been f&#$ed over since the great bankruptcy of the early 2000’s? This place has screwed a lot more people than the ones who work/have worked there. And it has apparently brainwashed others as well. Not sure what the angle is of defending XO. Usually, people don’t fight back unless a never has been hit.

    • Anonymous says:

      Make that “nerve”.. We misguided raged people tend to take out our “rage” on our keyboards. And idiots.

  • Anonymous says:

    I have no issues with people spilling on XO. What I have issues with are people who go after people personally, and anonymously on message boards. Spill all you want. I am quite sure that we’d agree on much more than we’d disagree on, but to attack individuals, or to claim that senior Exec’s are inept because they made a change that impacted you is nothing short of myopic. When you are not selling, you can only cut in two areas. Capex and $ associated with people. When folks are given these tasks to carry out, even the most inhuman never enter into them happily. I hope that everyone spilling is in fact employed, or heading towards employment. I wish no ill will on any of the impacted, other than those who are being cowardly bastards that are trashing people that they could never measure up to in real life. “message board tough guys” who all walked out the door quietly for their meager severance. If you were that forthcoming and had something to share, chances are you’d have shared it when termed.

    During my next break I plan to check this board, and look up the word “sanctimonious”. Being able to use that in a sentence must ensure continuous employment.

    • Anonymous says:

      Here’s the problem. Under “normal” circumstances for well run companies, these comments would be totally acceptable, perhaps even applauded. BUT, you cannot defend this company or any of the “entities”, because the end game is for YOU to be out of a job. Really. It is. Believe it. Take your head out of the sand, and spend your breaks find a job that will keep you and your family afloat.

  • Anonymous says:

    Wow. Hot in the city tonight. Billy Idol reference for those too young to remember.

  • Anonymous says:

    The Billy Idol comment was great, and that cat has not been employed since his cameo in “The Wedding Singer”.

  • Anonymous says:

    But what you have to admire about “old Billy” is that you rarely suspect him of blogging anonymously about how bad Adam Sandler sucks for deciding to not make a sequel.

  • Anonymous says:

    I love coming on here and reading the comments, and think to myself my god I used to work with these people.

  • anonymous says:

    For those of you still at XO you sure have a lot of time on your hands and perhaps if your comments are of a serious nature – just perhaps -you would put your name on them.
    For those of you that are gone, thank your lucky stars!

  • Anonymous says:

    The biggest issue at XO is the lack of good systems, and integration of the various systems that support all areas of the business. Can blame IT if you want to I guess, but it really comes down to lack of investment in the business, and throwing people continuously at problems versus providing the right amount of people the tools that they need to do their jobs effectively. Seems like this thread is more interested in blaming individuals, but I worked there, and the systems were the biggest problem from my vantage point. Lots of hard working people, trying to do the right thing, but the right thing is to invest in tools, and shrink the % of every dollar that they earn that they they are forced to spend on SG&A to try to accomplish their tasks. Someone mentioned Capex and people in an earlier post, and they were right. I hope the guy they hired over Telco can help as well, because it’s always been a huge gap for XO. Every $ they can save there will help immensely. I heard that this guy is excellent.

    I hope everyone who has been impacted finds their way to something as good, or better, and wish everyone who is still there the best as well. I took it personally when I got hit for the first 3 days, and then got past it. None of this is ever really personal. It’s business. And it’s a really small circle in this business, so the one you attack today could be the one you need as a reference a year from now.

    Good luck to all.

    • Anonymous says:

      This was a very nice and pretty much accurate post. But, if everything I’ve seen on here is even 50% true, I think a reference from any of these people is something I’d avoid.

  • Anonymous says:

    For what it’s worth, the pop culture references in this string have been pretty entertaining. So far, I see references to Brick House, Ozzy Osbourne, The Steve Miller Band, Billy Idol, Doogie Howser, and The Wedding Singer. Have I missed any?

  • Anonymous says:

    Bottom line – OX does not exist for you (with blindfolds on) to have a J-O-B. OX exists for one reason and one reason only – to make $$$ for the owner (s) – period. Nothing more – nothing less. So it is for every “corporation”. Corporations don’t exist for you to have a J-O-B – they exist to make M-O-N-E-Y for the owners……….You folks with blindfolds on will be in for a rude awakening in the coming months.

    • Anonymous says:

      Taking out the sarcasm, the poster above is correct. Making the company “lean and mean” is a means to an end. And the end is not sustained profitability, it’s making a sale at a profit. That’s how the current owner has made his fortune, and there’s no reason to think it’s going to change now. I wouldn’t say to live in fear, but I would say to keep your options open.

      • Anonymous says:

        OR: Everyone could just find another job and BAIL. They don’t owe you a job, and you don’t owe them your talents. Two way street. There would be a warped satisfaction to have all the talent jump ship, then the clowns in saginaw and their east coast dynamic duo could run the whole show!

  • Anonymous says:

    I wonder what would happen if everyone or maybe 50 to 60 percent of the workforce just got up and left, grant it not in this economy, but you never know

    • Anonymous says:

      That would be a spectacle that would be too good to be true. But, you’re right. In this economy, the employers hold the cards, and the employees are at their mercy. Makes me consider what would be going on right now at XO if the economy was strong, how would things be different than they are now?

  • anonymous says:

    This week the Human Resources team is meeting in Herndon for three days of fun and expensive air travel and expensive food and hotel – the same people who hand out layoffs to SAVE MONEy.

    • Anonymous says:

      Think of it this way – they are saving a TON in Kool-Aid costs by just being able to make one giant batch.

      More seriously, this is the kind of crap that should bother us all. I know I’m in the minority, but I think the sales rewards need to continue. They have to be there to retain the BEST sales people. If they take them away, then the best ones will go someplace that rewards them.

      Otherwise, everyone else needs to tighten their belts. Stop sending unnecessary people to the “kick offs” eery year (Repair people? Really?), and forget any of the other unnecessary travel/gatherings/spending. If a meeting CAN be held on the phone, then it SHOULD be. Anyone know a provider who could make this happen?

    • Anonymous says:

      Once again Q the Imperial March, DADADA, DA, DADA, DA, DADA. So long XO nice knowing you

  • Anonymous says:

    Maybe I do know something, maybe I dont.

    • Anonymous says:

      Congratulations, you have something in common with 100% of the people who run XO.

      • Anonymous says:

        That’s unfair. His name might be Geller, in which case it’s an insult to the people who “maybe” know something.

        Whoever wrote this should watch out for lightning strikes:

        http://www.xo.com/about/policy/Pages/ethics.aspx

        • Anonymous says:

          Wow. After years and YEARS of working at XO, I am ashamed to admit that I have never read that particular statement worded in such a succinct and insincere manner. Perhaps the Grand Funk Railroad should read this statement when starting each day and reading it again before going to sleep at night. This statement is plain! How can it be SO IGNORED?

  • Anonymous says:

    Worn out. Just ground out another day here in what would be the armpit of the nation if not for Detroit and Flint, watching mis-management continue to shuffle around and use the best of their skills to position themselves as “important”.

    I think I understand that XO keeps us here because it’s cheap to live here – hey, nobody else wants to, right? – But the question is with this horrible MI economy, how many true management professionals are looking for work, while we continue with this “home grown” group of morons whose priorities are all out of whack. After feeling important and superior, next on the list is going out to party with their seemingly unlimited vacation days with those who they are battling for supremacy with, and very last on the list — or perhaps not on there at all????—- is developing our groups to be better than we are. Management is a bit of a selfless job, and nobody here gets that AT ALL. The kicker is that these people have years of “management” experience to put on their resumes, so if XO goes away, some poor fool of an employer will hire them, and the cycle goes on.

    Why doesn’t XO clean house here and bring in some professionals with no agendas? IS ANYBODY LISTENING?

    • Anonymous says:

      AMEN! glad to no longer feel so alone, and also wonder with all the surveys and town halls if anyone ever has the balls to deliver the message. I haven’t, but I like working.

    • Jo4 says:

      I am sure others would like to clean you out of XO. I would quit bitching about it and move on already.

      • Anonymous says:

        This Jo4 person is pretty interesting. Putting the above post in layman’s terms:

        Jo4 says:
        “You’re an idiot. The town halls and surveys aren’t important to the people running the show. The “Top 100 companies to work for” aspirations are also not real. Your concerns about your welfare and security, and your day to day life aren’t important. If they are, we’d like to get rid of you.”

        Paraphrasing done. Your few words speak volumes about XO culture way beyond my brief paraphrase. There are a lot of people who rely on their employers to not only provide their living (a given) but to be a good, positive, safe place to work — where input is valued, not scorned, where someone with concerns is not told to “STFU” (quoting another of your posts). These are PEOPLE. People like you are why XO does not and will not work. You should be cleaned out. Judging by the short but very telling posts you’ve made, it sounds like you are part of the problem, not the solution. Companies like XO need solutions, not additional problems. Straighten up.

  • Anonymous says:

    It’s true, apart from one or two this is the worst management team ever

  • Anonymous says:

    My gut reaction is to tell them all to go to hell. But what goes around comes around. Work hard, bide time, and whatever should happen to other people will happen. Nobody is as important as they think they are.

  • Xo imploding says:

    No one is listening because the awful Management team does not care. They will walk away with millions once this dump is sold. That’s what has the workforce up in arms along with Icahn bleeding the company dry for years. Just about everyone I know at Xo is trying to get out, unfortunately, not many telco’s are hiring right now.

  • Nada says:

    Here is an idea? Let it go. You sound like a bunch of disgruntled ex or soon to be ex employees. No one likes it when you run salt in their wounds so hoping this place crashes or bitching about it is not going to change a thing. If you are still there and have a job be grateful because you never know when the show may fall. Grow up and show some class. If you were laid off I feel for you, if you are still there and are worried I feel for you but for God’s sake grow the F up and let it play out without being douche-bags about it.

    • The Crimson Blade says:

      First of all, you let it go. What do you have to gain by coming in and calling people douche-bags, other than helping prove the points made by the people who are bitching, likely about people like YOU. If you’re such a big fan of letting things go, you wouldn’t even be reading this shit. “Nada” is obviously a name to reflect your IQ. You fit right in. My guess is that you live in Saginaw, but there are idiots all over. And all XO employees are soon to be ex-employees. Here’s an idea – get used to that.

      As for the poster who made the pointed remarks about the execs, which seems to have been deleted, that was pretty bold. But it’s also kind of like saying that “the sky is above us”, don’t you think?

    • Anonymous says:

      Hey Nada, “Grow up and show some class.” Yeah and, “…grow the F up and let it play out without being douche-bags about it.” shows a lot of class on your part. Maybe these “douche-bags” have some pride in what was once a good company with lot’s of potential and are actually bothered about where Ichan and his under-qualified leadership team have taken it during the past 9 years. So if you’re an employee, it’s obvious you haven’t been with the company for more than a few years & if you’re not an employee, don’t judge. If you haven’t noticed, this string has been going on since last Oct and has actually evolved into a form well needed therapy (i.e. a place to vent frustration, concern & fear). And one last thing, nice of you to feel for those laid off and “worried” employees. I’m sure that means a lot to them.

      • Anonymous says:

        Wow, no doubt. Has there ever been one paragraph written by one person that includes both saying “Grow up and get some class” and calling people “douche-bags”? Come on, Nada! Although, you may be management material. Do you like to camp?

    • XOers still here...and still don't believe the BS! says:

      Nada you must work for execs or never been treated like crap on a day to day basis. Come on down to the Central Region and let us give you a taste of our lives and let’s see if you still feel this way.

  • Anonymous says:

    Again [snip. Editor: Please stop already.]

  • Anonymous says:

    Lot of good long-term employees got axed, back in Oct. Company obviously preparing to sell.
    I was one of those let go.
    Ended up doing the same thing, better company, much happier. 10-fold busier.
    Many weren’t as fortunate, good luck, keep looking.
    XO had a nice run, but nothing nice about company now. It will be gone soon enough.
    Said here before, but easier to find a job while you have one. Look NOW.
    XO can’t continue on much longer, have to sell. Market share is fading away.

    • Anonymous says:

      You bring up an excellent point. They never explained how they figured out who to let go. Anyone with a degree of integrity will admit that they let go a lot of good people, and kept a lot of sub-par performers. These layoffs @ xo are always weird, because they always seem to base who gets cut on the condition of where they are currently stationed. However, when there is not a layoff going on, they freely move people all over the *#$# place, without regard to skill set or desire, more about keeping warm bodies in necessary places. So, this begs the question.. Since they move people around like they are playing dodge ball, why don’t they move all the under-performers to the spots that are going to be cut prior to making reductions?

      As for Jo4, we Hispanic people would call you HO 4, so pick a better name 🙂 Seriously, though, why would an actual xo employee come on here and make an ass of him/her self? It’s like saying “you all have said that we suck, so I’m here to strengthen that!”. Ho4 should just keep quiet, or hope that someone at xo tracks them down and “cleans them out”.

  • dickisinya says:

    If you google telecomramblings, this is the first article that pops up. If any customers I mean smart customers of potential customers are seeing this, they must be shaking thier heads and laughing.

    • Santander says:

      Unfortunately we customers do see this…and we are shaking our heads but we are not laughing. we are in stead planning our strategic exist. We have known for a while that XO is not worthy of our business and over the past 6 months the decision has been made to leave…so there are many customers that read this blog and we all say the same thing..can they be this corrupt?

      • The Crimson Blade says:

        Not only can they be, they are. Lots of the stuff you’ve read here is ranting, but all of the “dirt” is true. There ARE some very good people who work at XO. Unfortunately, none of them are in a position to make a difference. Customers like yourself are all part of the previously mentioned “end game” Get your money, get “lean” sell it off for profit, and then you guys are on your own. Don’t sign any contracts.

  • Anonymous Customer says:

    I Found this MB today… while looking to see if XO had laid off its entire workforce, because I can’t seem to find anyone who really wants to solve the issues that I, A CUSTOMER am having.

    I’ve scanned all the posts, and TRUST ME… I’m not laughing, because it affects MY BUSINESS. Even though I inherited these XO contracts when I came to my company two years ago, I’m expected to provide excellent service to MY customers (my business and my managers) and XO’s COMPLETE inability to provide any type of service that is reasonable, reflects poorly on me. I can assure you that WE the customers that remain, are looking at ways to cancel our contracts. and are marking off the days on the calendar when these contracts expire, so we can put in place something we can attempt to stand behind.

    XO’s has the WORST customer service of ANY Telecom I have experienced over the last 30 years of my career in IT/Telecom.

    My company can’t wait to rid ourselves from this fantastic failure.

    • Anonymous says:

      I am sorry for your poor experience, Anon Customer. But I am very glad you posted. Hearing from you gives some credence to what has been being said here for the last several months, and hopefully more will start coming forward. There are reasons behind the rants, and you are the unfortunate person who is at the bottom of the stream of garbage that starts from the top and works it’s way down, and there you are.

  • dickisinya says:

    Oh my god seeing these customers posts on here just made my morning, I hope Carl “the idiot” Ichan is seeing the the mess he has created with this company. This really has made former employees like myself (let go back in October) take a deep breath and say I told you so. Current employees take it from me, once you are let go and the company closes you will find yourself in the same place I am, looking at jobs that will pay you maybe half of you are making right now XO, better save your pennies cause that rainy day is coming.

    • Anonymous says:

      He doesn’t care. As has been stated previously, he cares about selling things for more than he paid for them. Do you honestly think he cares one bit about this poor customer? The customer is just a cog in the wheel, and will be dumped along with the rest of us.

      Luckily, the customers will have opportunity to get something better, but as Anonymous Customer has astutely pointed out, most of telecom sucks, because it is in fact that the same people keep jumping from company to company. Unfortunately, the employees will end up simply dumped, end of story. Then, the owner will profit and move on to the next opportunity, the management will hop on over to whatever telecom will hire them, and the rest of us will fend for ourselves and hope for the best.

  • Grant Lewis says:

    Running a business is about generating profit. The role of a BOD is to hire the right CEO who can enable the right programs (ie. business investments, capital improvements, organic and or inorganic initiatives, etc), guide leadership by challenging them to exceed by holding them accountable to results whose responsibility are focused on ensuring investors, owners, partners receive a return on their investment, as well as enable the CEO and or other leaders to hire/empower the right leaders by providing a balanced yet equitable view on compensatory market horizons.

    Much of what you see above pertaining to employee and or customers concerns may be legitimate when a business is not executing and performing – results need to improve and cost velocity must be contained – this is true for any company. Unfortunately along the way the focus of the business and or the BOD isn’t always aligned with what employees believe should be and as such it becomes painful and obvious that there is a significant disconnect b/w employees viewpoints and that of the ELT and BOD.

    That said the question I’d ask is not why the employees are raising their concerns and or venting their frustrations but why the BOD isn’t acting more expeditiously to finalize the path forward for the company – executives and employees. Or in the absence of hiring permanent posts like the CEO, COO, General Counsel, CIO, CFO and place interim employees in these roles has the BOD signaled their intent – albeit indirectly? If the BOD were truly serious about holding onto XO for some length of time they would want to … they have the responsibility to ensure a permanent CEO is hired, the CEO is able to hire permanent strategic leaders such as COO, Chief Legal Officer, etc and set about executing on investments that are inclusive of investing and or saving human capital …. human capital is after all the most important assets in some instances than the physical assets owned by the business.

    So look carefully at what the future holds by evaluating what the BOD has done over the last few months. The picture becomes clearer to me … i just wonder why someone like a Dan Caruso over at Zayo or a Rolla Huff over at Earthlink and or a foreign PTT hasn’t stepped up to finalize the deal and forever change the course of the business positively.

    • Anonymous says:

      Brilliant, Grant. Thank you for that intelligent, concise insight. I think it’s pretty clear where XO is headed. The wonder of it all is that more customers haven’t caught on. Not only is the CEO interim, so are all the customers, and everyone else who is unfortunately involved.

    • en_ron_hubbard says:

      Grant,

      The Board of Directors at XO has very little, if any, influence on the direction of the company. Icahn controls the situation, the appointment of senior management and the timing of a sale. He owns it and he controls it and that has been the case since this thing emerged from bankruptcy. That’s capitalism.

      • Grant Lewis says:

        Two points:
        1) my summary above is how the process should work and potential alignment or lack thereof with said process.
        2) in xo case BOD == Icahn.

  • dickisinya says:

    right isnt that what happened when it went private

  • Anonymous says:

    To the customers who have posted. Thank you for your feedback, it is perhaps the only thing that will make any difference. If you have concerns, email laura.w.thomas@xo.com . She’s always willing to listen and help.

    • LOL says:

      This is a joke. They might as well email Icahn or for that matter Thomas Edison for all the help they will get.

      • Anonymous says:

        She’s handed out her business card with email and phone number to hundreds of us, saying to call or email any time there is an issue or concern. Are you suggesting that this was just lip service? Don’t make me lose my illusion.

  • None says:

    What makes you think that Customers AREN’t reading all of this.

    I AM A CUSTOMER. I joined my organization almost 2 years ago, and inherited my contracts with XO. I have been in the Telecom business, as well as used Telecom Service in my various roles in IT since before the Breakup of AT&T in 1984.

    I can tell you in no uncertain terms, that XO is the WORST RUN COMPANY I have ever dealt with. Nothing works, not the websites to monitor my traffic, not the Online ticketing system that lets a customer create a trouble ticket, but then after hitting submit, can’t even get that system to show back the information that I put into the ticket. To Sales EXECUTIVES ( not the regular sales person) who sits in a meeting with me and my management and tells us that we are “Lucky to get the level of support” that we get, which we all feel (obviously) is crap.

    I just sat on hold for over 45 minutes today, to report trouble and I then called in a second time, while still on hold from the first call, and got through in about 5 minutes…

    This may sound like petty one-off types of issues, but I’m here to tell you, it is indicative of a company that has no real solid managment or WILLINGNESS to improve the quality of service. As such, XO will NEVER recoupe from the “funk” they are in, because the culture has been spoiled for far too long.

    I haven’t found a Telecom company that I truly “like” ever, but there are some that are more tolerable than others. This whole attitude is pervasive in this industry because the “upper” management idiots just move from company to company, and eventually infect the whole industry.

    I have worked in Distribution, Manufacturing, Hospitality/Restaurant chain managment, Telecommunications (CTO of a small Long Distance Reseller, who had to deal with the out and out crooks of WORLDCOM (our wholesale provide), to the banking industry and finally on to Healthcare, so I’ve seen a lot in my 30+ year carreer…and believe me when I tell you from a customer perspective…. we can’t wait to leave XO….

  • Still need to work in this industry, so Anon poster says:

    Dear XO customers,

    I left XO, because I was tired of failing you and putting my name on the line supported by a team of (albeit good people) inept individuals that have been stupid enough to continue working for a company that is obviously only a pawn in Uncle Carl’s greater plan.

    That being said, Telecommunications as a whole has been ruined by the erosion of profit margins caused by the increased competition, but allowed by the technology changes. This resulted in continued cuts in customer care and service areas required to buoy the entire bottom line. Before all you B-school people scream how a free market econ and comp should drive a customer centric environment— Please, let’s all agree that this little dereg of telecom was NOT “free market”.

    90% of all telecom customers will make a buying decision on the cheapest price. And I mean literally the lowest price, even if it is for a 2% reduction. This caused the reverse “Moore’s law type” price trends since the mid 90s. What do you expect when teleco’s have to cut care and repair to match these prices? Even T has done this several times.

    Stop buying the cheapest bid, start paying more for better service, and start doing business with more than one carrier to create a daily sense of competition amongst them. I will never cease to amaze me when customers want Walmart pricing and expect Saville Row service.

    • Anonymous says:

      Here here! As a happily employed telecom employee, I struggle with this a lot. My nameless company is not the least cost provider, but we do things quite well and have a track record to prove it… But half of all deals we go after are over before they begin because they are willing to go with a travesty like this company or Cogent or someone. Some end up coming back around after they experience what we tell them they will experience, but even then, many are still obsessing over the same issue of price. Not that its ireelevant in the slightest – but its a very short-sighted goal that companies continue to burden their IT orgs with as they go out hunting for network… so ask yourself – how is that bottom feeder Gig price working out for you as soon as you needed something?

      • Anonymous says:

        What would be the price difference? At some point, wouldn’t everybody take the chance? The hard part for me to understand is the disparity in pricing for some of these circuits.

        • Anonymous says:

          It’s simple. Everything costs more, and everyone is earning less. It falls right into XO’s model for keeping the employees and the customers enslaved.

  • dickisinya says:

    I am routing for this thread to hit the 500 comment mark.

    • Anonymous says:

      I hope you mean “rooting”. Also, please try a different name, because “dickisinya” will just cause EVERYONE – pro xo or anti xo – to not respect a word you say. Believe it. Even if you solved the meaning of the universe, people would look at your name and automatically say “this guy’s an idiot”.

      That being said — Thank you Mr/Ms Customer for re posting in a place that might be seen by the knuckleheads running xo. I think you should come forward to XO with these complaints as a non-anonymous poster. They need people like you to be satisfied customers. I suspect that most of the others who feel the same way you do either don’t know about this forum or have simply given up.

  • dickisinya says:

    I used to work at XO, that will tell you how much of a idiot I am. I think my IQ dropped a few points while I was there

  • Anonymous says:

    LOL – that’s a prerequisite there . . if you don’t meet that IQ drop – you move on to greener pasture$$$$ . . .

    • dickisinya says:

      Well I have not found the greener pasture as of yet, but I continue to search daily. To be honest I used to come on here for revenge on XO for what they did to me and my family back in October since they could no longer afford my salary they had to let me and alot of other people go.

      Today this is the final time I will come on here and post on this message. I have better things to do than to read about a dismal company that can no longer keep its head above sea level. Being home is awesome, I can play with my kids, I can play golf whenever I want, I collect unemployment so I can feed my family, I can basically do the things I could never do if I was stuck in the office all damn day.

      So I would like to thank XO and Carl Ichan (still an ahole) for letting me go and enjoy having the time off, and having the summer off. I have started looking into going back to school since yes the job market is tough but being educated can be the Ace up your sleeve. So to everyone here dont waste your time psoting on here, yes I am sure it releaves stress, but so does a round of golf, or hearing my kids laugh, or exercise, talking about a company like XO with its rep will only add more stress to your life.

      • Anonymous says:

        Nice post & you make very good points. Enjoy the time & best of luck to you as XO disappears from your rearview mirror.

  • Anonymously says:

    I wish the Senior Management and Owner of the Company (SMOC of XO) who are the cause for the layoffs during Oct2011, will be having lot of money and enjoy their life now.
    But the sadness of the employees, who got laid off, will convert into evil and it will directly effect the SMOC in near future. They will suffer with health problems and unable to eat good food though they have lot of money with them. I also wish they will have lot of money but no good health and no good life and no good family life.
    Bad luck to you SMOC…..all the employees who are laid off has blessings from God. But you? If there is really god exists, no blessings for you.. you will have tough time in future. Your health will go down automatically.
    If you really need blessings from god and wanted good life as everyone, call back all the employees or give them more severance or help them who are in need. Realize your mistakes. We are all human beings. Just Think of it.

  • Anonymous says:

    Damn I love talk like that. I wish the same. F U, why should we wish you good health and happiness when the people u let go are struggling to find jobs and provide for our families. I dont wish anything good for XO, its VP’s, Its sales force, its mid level managment, anyone for that who works for XO. Dont worry when the company folds in a few short months all current XO employees including you frackers at the WYO office will know the pain I am going through right now

    • Anonymous says:

      It was a little creepy/mean, but not totally unjustified. It’s difficult for any human being to be suffering at the hands of those who are still comfy and cozy, and at least outwardly not concerned with what they have done (perhaps inwardly they are suffering too).

      That being said, I agree with the poster a few posts above.. For those of you who are still seeking work, try to enjoy it for what it is. I’ve been back to work now for several weeks, and am still adjusting to once again being under someone else’s control. Goes to show that there are silver linings where ever you try to look for them.

      As for wishing them ill, it’s hard to wish them well. But, particularly on this Holy weekend, it’s good to remember that anyone at any time can repent, can be saved, and can enjoy a good, healthy life regardless of their previous misdeeds. For those of you still at XO, keep your options open, save your money (3 months of living expenses is a smart amount to save), and don’t count on anything. For those who are still looking, good luck and best wishes. For those who are still stuck in limbo, try to take whatever positives you can from it.

      God bless you all.

  • Anonymous says:

    Ironic that Hollywood is now coming out with a Three Stooges revival movie. One must wonder if it’s Laura, Ernie, or Gellar playing Curly. Skunk House is likely Shemp, present but not good enough to be a “real” stooge, and her boy toy is the unwitting passerby who inevitably gets smacked around by any and or all of the stooges.

    The big orange OX is a hard company to dial in upon. You want to hate them, you want to see them drop the “next shoe”, and that’s just when they get quiet. Makes you wonder if LT has gained some actual control and has some sort of moral capacity, or if she’s just biding time, or waiting for instructions from “Jules White” (you Stooges fans figure it out). Either way, hopefully their eggs today were all rotten.

    And hopefully the owner of this site grows a spine and stops editing. He seems like a stand up guy, certainly not a stooge, perhaps even a pseudo journalist, but yet intimidated. The last “edit” was posted by “anonymous”. I can understand we posters keeping our identity secret, but everyone knows who runs the show here. Seems pretty cowardly to me. Nyuk Nyuk Nyuk. *SLAP*

  • Brian Boru says:

    Has anyone heard anything about a BT offer for XO Communications?

    • Rob Powell says:

      Other than comments on this site, not yet and honestly I’m skeptical of the idea although stranger things have happened.

      • Grant Lewis says:

        I suspect this is bogus. Logically it does not make sense why he would sell now until he reaches the cutoff date where he would not have to pay the minority shareholders. Then again, given all the “interim” titles – Interim CEO, Interim CIO, Interim General Counsel, Interim CFO – logic would indicate a sale is imminent. Here’s an interesting scenario .. perhaps its an addition by subtraction deal with two players. A dark fiber operator looking to gain an increase in metro assets completing their metro needs and not needing a long haul network and a carrier like BT looking to acquire the long haul assets.

  • Anonymous says:

    Wow, people are even attacking Robert Powell now on this thread. Apparently nobody is safe, even the guy who has provided the needed forum that has kept half of you off of mood stabilizing prescription meds since October is fair game.

    Mr. Powell, I think you run a class operation, and it serves many great purposes. This particular thread would not be the clearest evidence of your site being put to good use. Personal attack after personal attack, when none of what happens at XO, or any other company for that matter is ever personal. Some of it is borderline slander.

    For the rational posters, good luck. There are jobs out there, as I’ve been back at work since January. Don’t just look in telecom, as many of our collective skill-sets lend themselves to other verticals. I am working for a software development company. Get your resume done professionally, and get three versions of it done to tailor it to related verticals by making your skills more general, and less industry specific. It’ll be money well spent.

    • Grant Lewis says:

      For the record I was not attacking Rob Powell but in the spirit of Quid Pro Quo offering a counter point. If i in any way offended him then I do apologize as that was not my intention whatsoever.

  • ex-xo emplyee says:

    i left that nightmare and i found a great opportunity at charter communications. I worked in the NOC and the management is a joke. example my senior manager told me not to worry about T3 and T1 customers anymore. He only wants the NOC to worry about large business customers (1 gig and above). Then when the local market operation managers call to tell the NOC they have a bunch of customers complaining then its ok to look at the t3 (nice proactive attitude) also the NOC was the surveillance/first line. I voiced my concern asking him why turn our back on any customers and he said, “Do you want to mess with these small fries anymore?” that came from sr manager in the national operations center. I told him to send an email to our hard working sales force to let them know his new attitude toward these accounts and he said , “No way I am not gonna do that I will get fired. My policy is not hard coded yet” So here is a sr manager telling his first liners to ignore alarms that affect customer businesses because their bill is not enough money.

  • 20th layoff says:

    XO has always ran subpar since it changed it’s name from NEXTLINK. The previous comment is correct, there are jobs in other industries, if you can put up with the crap XO dished out you can work anywhere. Most jobs I had at XO I had to teach myself the job and the manager would get mad if asked for training, go figure. XO could have been an awesome place had Ichan not purchased it and it strived to get managers that “really” cared. People move on with your life, there is another purpose waiting for you. God Bless!

  • Insider says:

    If I were to put money on it, I would say Earthlink is most likely to buy XO. They are already kicking the tires from what I am hearing….

  • Anonymous says:

    I heard Earthlink Was looking at Integra Telecom.

  • Anonymous says:

    Is there any money to be made in telecom, for anyone? Everyone is either for sale or buying, or sometimes both. Or buying, and then quickly going in to bankruptcy. How many more acquisitions can the industry sustain before the word “monopoly” starts being tossed around? If money is being made, who is making it?

    As for XO, I am starting to wish that someone would just buy and put me out of my misery. It’s difficult to leave a job where the pay is decent, you feel comfortable with your co-workers and duties. And it’s equally difficult to sit in fear every day wondering what may or may not happen, and when. Second guessing kicks in.. What if I proactively find another job, it turns out to be miserable, and my old job at xo remains for years? It’s probably too volatile of an industry for me. I want to work someplace where I have a sense that the company will still exist in 10+ years. Probably not going to ever happen in telecom. 🙁

    • Anonymous says:

      Oh, and I forgot to mention. There is no indication internally that anything is other than rosy. Maybe xo is really in for keeps? Who to believe?

  • Anonymous says:

    Of course everything is rosy internally, do you really think that they would let the workforce know what is really going on?????!!!! If they did there would be a mass exodus. Trust me I thought everything was rosy to before they laid off in October. Bob Ferrilli (aka the Jersey Giggilo) would come down and hold a town meeting when I liked to take lunch and pat everyone on the back tell us how much install money the Central was making, and how much more we will make the following month and how much the Central was admired by Mike Langan, blah blah blah. So my point about my rant is if your IQ is any higher than the upper management dont believe everything they tell you.

    • Anonymous says:

      Your last sentence summed up my question. What can be believed, and what can’t? Or in telecom is this just “the way it is”? Instinct is to look out for number one, but that isn’t much fun and doesn’t make working any easier .

      • Anonymous says:

        Lots of people there are in denial. Everyone thinks they are the best until it happens to them, then they are incredulous. I know several people there who think that they are well on the way to long term success. Sorry, no advice. I wouldn’t know who/what to believe either. But I wouldn’t put any money on them.

    • Anonymous says:

      thanks for psoting this I needed a laugh. the only difference is they changed the logo, much like ATT became att, what a mgic trick right

  • Anonymous says:

    yes, this is the biggest joke in the world!

  • Anonymous says:

    Or anyone choosing Tony D as a username.

    • Anonymous says:

      No the joke is that XO still exists and people like Tony D still work there. I dont obsess over XO just like to watch it sink like the Titanic

      • Tony D says:

        I don’t work there for starters. So my name is Tony what’s the bid deal Anonymous? At least I don’t obsess over people losing their jobs. You accomplish nothing with that. Grow up and grow a pair.

        • Anonymous says:

          I couldnt agree more Tony. Obsessed is a nice way to describe a lot of these folks. The reality is that this person and others I’ve seen on this thread seem to be socially stunted. Wishing ill on others is not the way I was brought up. Take your lumps, regroup and move on. What goes around, comes around. I wouldnt be surprised if this person and some of the others have been let go many times in the past, with more in store. Their “the world owes me” view and ill will towards others will always keep them at the bottom of the heap.

          • Anonymous says:

            Judging by these replies you to have no idea what many of us have been through, tony if you dont work at XO then dont even come on this thread. you must be working real hard at your job if you have the time to come on here and post, nice work ethic. Maybe this isnt the first time that some of us have been laid off, no the world doesnt owe me anything, and I hold no ill will to XO, but if any either one of you get laid off let me know how you feel then

            • Anonymous says:

              Because I’m not putting down xo or the people that work there, you incorrectly assum that I have never been in your position. I have, twice. The difference is that I sucked it up, focused on what I needed to do, which was making sure my family was taken care of. In both cases, I found another position within 60 days. Obviously I dont expect that to happen for everyone. It not only involves dedication and perseverance, but luck as well.
              If you think a company owes you “permanent” employment, you’re delusional. Go work for the county, thats as close as you’re going to get.
              In the mean time, and this goes for the rest of the mean spirited folks on this string; grow up and grow a set. If you cant do it for your self, be a role model for your kids.

              • Anonymous says:

                Blah blah blah. Look most of us here are trying to find another job with another company, some of us maybe come on here to vent, some may come on here to check on the old company, while others strictly come on here to bad mouth XO. I respect all aspects on this thread, I have looked into going back to school since it seems most jobs require education

            • Tara says:

              You think XO is bad. It has nothing compare to my other work place. How would you like to work between 55 -65 hours a week more at month-end. Where you expect to work on Sunday even though you are a salary employee.

              Where you get calls and expected to work on holidays, and your vacation. A vacation they discourage and penalize for taking.

              Where you have people screaming in your face in front of others.

              Yeah get back to me how bad XO is when that happens.

  • Xo imploding says:

    Trent Taylor just left to join Time Warner Cable, who is building a juggernaut by taking the top talent that is left over at Xo. Dan Wagner thought that there would not be a residual effect when he got rid of top producers like Dave Salustri. It had a reverse effect, most of Xo’s top talent thought that if they can get rid of the best here like Dave and bring in their no talent cronies, it can happen to me, thus, the talent exodus from Xo.

  • yes says:

    There are those of us in the telecom world that have been waiting for XO to bite the dust for a while now. Frankly, I am looking forward to it. We find the employees that have worked there to be lower level in terms of skills and business accumen. I hope they hurry up and gut this pig.

    • Anonymous says:

      I am beginning to think that by having worked at XO has hurt my chances of landing another job after I was laid off in October. Employers must look at my resume and said wait he worked at XO, NEXT.

  • Anonymous says:

    Salustri left on his own. If you are going to bitch and cite history, you should at least examine the facts beforehand. Wagner may have made Dave feel as if leaving was the better option, but Dave resigned, and that’s a fact. Strange for this thread I know, but “facts” are something that you cannot only say are true, but that someone can verify are in fact true.

  • anonymous says:

    To Tony D – if you are so secure use your last name. Salustri did leave on his own but in essence he was forced to leave by those Global guys. With Dave a lot of talent has left leaving XO with fearful, disgruntled employees. How sad! I started at XO when they were bankrupt and there was a feeling of camaraderie which is not there anymore. If you find a job, wonderful and if you haven’t, keep trying and don’t let pessimists like Tony D. hold you down.

    • Tony D says:

      My last name is Demons so your point is?

      • Anonymous says:

        point is if you dont work or have never worked at XO get the hell off this board. U dont know anything about what we as former or current employees have dealt with from this badly mis managed company

        • Tony D says:

          Then leave the place or STFU.

          • Anonymous says:

            Tony your company must be making tons of money. Judging by the free time you have to post comments on this board you must be so busy that you dont have time for anything else but work and oh yeah posting on a board about a company that you dont even work for. Why do you care so much about what people think about XO on here. Surely your company must be tens times better than XO since you have not said a single word about it.

  • Contractor at XO says:

    If there are any software engineers in this thread and if you have tough time getting interviews, create your profile in TekSystems. There are a lot of positions available in other companies, and there is not enough talent.

  • Anonymous says:

    Dan Wagner has officially left XO. Let the healing begin.

  • The Crimson Blade says:

    Regarding the stupid video posted above, at least we now know that Laura believes that size matters.

    Truly, though. How can they produce this stuff with straight faces? Everyone at XO, whether they will admit it or not, knows that Gellar is a stupid old fool. How he’s ended up in his current spot is a giant mystery.

    As for the “new xo”. XO has a theme every year. In the last few years, it’s been “We’re all about the customer” (believe it or not, they made the hosts of all conference calls close each call by saying this), and “Think Customer”, among others. So, they changed the color to purple. Is that supposed to mean that it’s true this year?

    Tony D — Maybe you should consider the enormous number of “stakeholders” who lost their asses on XO. From average Joe investor to the big guys, everyone – other than those named Icahn – has been screwed and taken to the cleaners. Are you telling me that shouldn’t be worthy of resentment? How much money did YOU lose at XO?

  • Anonymous says:

    .

  • Suomynona says:

    …….crickets chirping…….chirp………..chirp………guess Mr Tony D. has turned “cricket”…….???……..

  • Contextual Rex says:

    Yet another rat has left the ship. Mike Toplisek is getting out while the gettin’s good.

  • BT says:

    BT buying XO. Heard it hear first

  • Eponymous says:

    The rumor that an international carrier like BT, DT, Reliance, etc. would buy XO has been around for years. I will believe it when I see it…. Is that you, Tim? LOL

  • Eponymous says:

    Mike (my laptop suddenly got stolen the night before you asked me about my ex-lieutenant allegedly padding expenses to pay for a fraudulently entered agreement for a corporate box at MSG) Toplisek? Good riddance!

    • Anonymous says:

      Toplisek approved MSG and when Icahn pushed back he “lost: pc with GC data on product and networks as well as coorespondence with MSG team and rolled others under the bus….nice to see after long battle that SC was validated and not found at fault…hope karma catches up with Mikey and GOGOGO Dannyunemployed

      • Eponymous says:

        Totally agree with you, but SC was definitely at fault as well and knew what he was doing was wrong (allegedly padding expense reports to hide and pay the MSG bills), regardless of whether or not it was authorized by Toplisek. Glad all of this finally came out about all of these lowlifes!

      • WGJ says:

        Scott acted w/o authorization. That’s the truth.

  • Anonymous says:

    Wow…interesting

  • Jo4 says:

    I have noticed ex employees, current employees, and speculators post on this company for years. You all need to take a deep breath and move on to other things. If you lost your job that sucks and that is sad. I hope you get a better job with more security. If you are still there and satisfied or looking elsewhere I hope you achieve your goal. Way to much speculation and from what I have seen from the majority of past articles you are all wrong. Does that make you bad for posting about it? NO. But..it’s time to let it go and move on. It’s time to pick a new subject. Just my 2 cents and I don’t mean to offend anyone.

    • spam says:

      Yes mom…..I’m sorry…..I’ll move on.

      The title of the friggin’ article is “Layoffs hit XO”. Comments are naturally going to bend in that direction.

      Write your own article. Something like “Things are really great at XO” and see if the comments are more to your liking.

      Sheesh! ya gotta love these self-appointed topic sheriffs.

  • Scott says:

    Toplisek scammed everyone whoe came to work for him and then left them hanging. Sellout.

  • Anonymous says:

    Rob, please retire this thread. It has lost its usefulness. Signed: An XO employee laid off in the big October bang.

    • Anonymous says:

      Agree I am tired of seeing this thread myself, time for all of us to move on. XO will be no more in 2 years

      • acu says:

        “I am tired of seeing this thread myself”

        ummmm….stop clicking on it maybe?

        • Anonymous says:

          The only reason someone would ask to have this thread “retired” is if they have some kind of personal interest in it going away, not because they are sick of it or think it’s lost it’s “usefulness”. If I were “an XO employee laid off in the big October bang” who has apparently gotten over it and moved on, this is the last thing I’d read every day.

          If people are still talking, it must have some use!

          • Anonymous says:

            Not really. The comments here are “useless”. Not insightful. Mostly hateful. They don’t advance any useful ideas. A lot of gossip and wishful thinking.

            Why do I continue to look? New comments show up under recent comments on the home page. I guess it’s like crack. I can’t stop looking for the next XO train wreck. While I do find pleasure in those wrecks my drug counselor probably would advise that I ignore these.

            I’ll try.

            • Anonymous says:

              That is the Best. Comment. EVER.

              So, you’re saying this thread should be “retired” because:

              1. You can’t stop looking at it, and
              2. You can’t even stop posting, having said yourself that the comments are “useless”

              Hahahahah! XO should have kept you! You fit!

  • seriously says:

    If people are tired of “seeing” this thread, why don’t they just not come back day after to day to read it? No one is forced to read anything. It’s an old article so it’s not like is something popping up. You have to seek it out to come read it. So anyone that is tired of it quit reading it.

  • Xo imploding says:

    Icahn won’t be able to sell this dog for years. Xo has so many lawsuits against it that will take years to settle them. Toplisek hired Camorotti, another of the corrupt Global Crossing do nothings that ran Xo into the ground. And Toplisek gets another job in the Industry, amazing!

  • Chinese Democracy says:

    Word is that there were more RIF’s today…

  • Eponymous says:

    Any news on what groups were hit?

    • Chinese Democracy says:

      Some care reps and some technical resources in the VoIP repair center from what I’ve heard…. still trying to gather info.

  • nolongerthere says:

    I was let go today as well as 2 others in VoIP care/repair

    • 512Pat says:

      Welcome to the club! Try not to lose too much sleep over it.

      Tech sector is hiring, you’ll be glad this happened in a month or two.

  • This Blog is great…I love all the input and exchange which is a crucial aspect of a democracy. Corporate America unfortunately does not abide by those tenents. XO seems to be a company with a poor leadership and a bad culture.

  • Anonymous says:

    “Bad” isn’t even close to the word for the culture. What is completely unfathomable is that not a single person in charge there realize it.

  • Mo says:

    Concentrix must now be folded back into xo. Very sad for that team.

    • Anonymous says:

      Concentric has always just been a brand name for various xo products, never spun off into a free standing entity.

  • ML says:

    Did funkhouser follow her hero toplisek?

  • Xo imploding says:

    If Funk leaves, the telco who employs her will go down quick, look at the track record of the Global Crossing Mgt team, Wags, Toplisek, Funk, Hobika, Cromwell managed to ruin both GC and Xo. Pity the co that hires that crew.

  • Anonymous says:

    Grow some balls and send and email to them if you think they suck. Seriously..no womder XO has challenges…you all are some angry people…who like the blame game. Take some accountability. I don’t even know these people you name….but could not shut this down without saying…move on to something worth writing and reading.

  • Anonymous says:

    What is the record for replies to a board, I am routing for 600 replies now

  • Xo imploding says:

    Anonymous, you say grow some balls? Balls gets you fired around here. If you never worked here, mind your own business, you don’t understand the culture at Xo. Wagner was famous for making employees who disagreed with him “Vanish” around here. Disagree with these folks and you automatically get a pink slip. One of the reasons why the employees here are so angry and looking to get out as fast as they can.

  • Anonymous says:

    I am someone who works at XO, I agree that some leadership was weak, but I don’t agree on all the people above as bad leaders. I work in Care and Funk was the only person who took the time to understand our problems, she actually came to our center, sat with us all working tickets and then started work to help us all. The work we are doing has made our jobs so much better. She’s not a bad person she does care and works hard.

    • Anon says:

      Global xsing never wnated funky, toplisek, wagner, cromwell, camaroti. Sad they found home at xo.

    • Anonymous says:

      Part of what you say is correct. But, shuffling the work from the front end to the back end isn’t REALLY changing anything, it’s more smoke/mirrors and the illusion of better numbers. That being said, a new approach is always welcome in such a stale environment.

      Another problem that someone mentioned above is that the systems are the foundation of the organization, and no amount of “evolving” is going to work if they don’t build on a solid foundation.

      Good intentions? Possibly. Everyone who has run xo has had their own idea/plan/whatever, and yet not a dime has yet been made. Check back in when there are some $ statistics that look good (example: profit, a foreign concept).

  • Anonymous says:

    LOL… he said “profit” and “xo” … He he he… uuh, isn’t that like an oxymoron … He he…lol…?
    Darniit Beavis, shut your pie hole!

  • Anonymous600 says:

    EarthLink, Inc. (NASDAQ: ELNK), a leading IT services and communications provider, today announced that Michael Toplisek has joined the company as Executive Vice President of IT Services.

    • Anonymous says:

      That’s interesting.. I didn’t realize he was done ruining XO yet.

      • WGJ says:

        Culture destroyed the company. No one else.

        • Anonymous says:

          I agree the work culture was and still is bad. I worked at the Wyomissing office and I couldnt believe how unprofessional alot of people were, esp some senior managers

        • Eponymous says:

          Hmmmmmm….I didn’t know that “culture” was an individual LOL. The truth is that corporate culture is established by the leaders of a corporation and if the culture is rotten it is the direct result of bad or non-existent leadership. So Anonymous was actually correct. That is, as a VP at XO and part of the executive team, MT was one of a handful of so-called “leaders” directly responsible for the culture at XO.

          • John Legerree says:

            I suspect its not that simple. Culture is something that takes years to establish .. it doesn’t happen over night. Add to that the fact that the BOD would appear by all accounts to have its interests aligned with Icahn and not that of the traditional shareholders (since Icahn is really the principal owner shareholder having taken it private) who would normally work towards revenue, profit and return on investments by way of dividends/long term growth valuation and in so doing establish a long term incentive plan to ensure the employees are commonly aligned to goals. When the BOD decided to bring in several new leaders back when it had some independent directors it appeared they wanted to establish to an extent a plan to identify key changes of the company and put it on the right path to achieve both cultural and operating transformation. Unfortunately long term incentives were never created and with the exception of an annual bonus tied to annual performance measurements it was pretty hard for the new leaders such as Toplisek to get people to think “long term” and instead they ran up against a culture that had all employees aligned to “short term” annual operating goals. When you have nothing to point employees to in outer years you are doomed for failure from the start. So while the new management team may have been unable to transform the legacy culture into changing the overall goals of XO over their limited tenure – 3.5 years – you have to look deeper at the real reason for failure. You have to ultimately look at Icahn himself and his lack of desire to really do anything with the business that is material in nature. Remember “actions speak louder than words” and in Ichans case his lack of actions around hiring a permanent CEO, establishing a meaningful long term incentive plan to grow the business over time, etc says it all.

            • skcusljj says:

              That is hysterical!!! Cheeky little remark by some former GC employee. Yes, STT made John Legere permanent CEO and that genius failed to create any shareholder value during his 7.5 year post-bk tenure at GC until the day it was announced that he was selling the company at a price of $24/shr that was still 20% below the $30/shr price at which the company emerged from BK in Dec ’03.

              In addition to his inability to create shareholder value he missed external guidance at least 4x in 7 years, and within 6month of emerging from BK, he embroiled GC in an access accrual debacle that required the company to restate earnings. (Keep in mind Mr. Legere took the company into BK in ’02 so it’s not as if he stepped in when they emerged from BK.)

              Yes, creating a permanent CEO results in one thing — the CEO walking away with >60m unearned dollars that were gifted to him by an incompetent BOD I wouldn’t trust to oversee my 6 year old daughter’s lemonade stand.

              • Grant Lewis says:

                As a former GC employee and now Level 3 employee I can tell you Legere did not cause the issues of taking the business into BK .. a poorly run management team prior to his naming of CEO put GC into that position. By the time he was placed into CEO role he inherited a company that had something like 5 or 6 CEO’s in 2 years and whose burn rate and expenses far exceeded the sales and revenue and therefore the business had no choice but to enter BK to survive … let alone employ people. I can tell you it was not pleasant and there were desperate times as we were operating under survival mode but one thing was for sure – John Legere defined a culture and you were on the bus or thrown off. Fast forward several years and there were numerous inorganic activities that we entertained … some we executed and some we chose not to. At the end of the day we built the best business possible given the fundamentals in the telecom sector. When you look at the eventual sale to Level 3 it was inevitable that GC would have to do something substantive or be taken out. In the end L3 came back after 3 or 4 prior discussions and made the principal owners (STT who owned 62.5%) of the company an offer that they believed was representative of the investment thesis they entered into back in the 2002 time frame. In the end Legere and team did the job required and Level 3 is benefiting as the deal satisfied two key requirements Level 3 had been looking to improve for years – intense focus on increasing EBITDA and FCF. Since the closing there was an increase in EBITDA, and FCF became accretive in 2013. From where I stand the Debt/EBITDA ratio, about seven before the acquisition, dropped based on the pro-forma data and based upon what i’ve seen QoQ the trend will continue down over time, further strengthening the balance sheet.

                • skcusljj says:

                  Grant, YOU ARE 100% correct, Legere wasn’t responsible for GC’s BK. WHY??? Because he was too busy being responsible for Asia Global Crossing’s (AGC) BK. Can’t have it both ways. He’s either responsible for GC’s or responsible for AGC’s. He was the first CEO of AGC and only left (when that ship was sinking) to become the CEO of GC. At GC he threw the company into BK while his former house AGC was going down in flames from the mess he created there.

                  As for being FCF positive, on what trailing 12 month year are we talking? Please don’t cite a single quarter of FCF as evidence. (Any company can be cash flow positive for a quarter.) And please don’t just use Cash Flow from Operations as GC notoriously played games with their working capital by delaying vendor payments, treating late payment charges as a finance expense impacting the cash flow from financing section and induced customers to pay early to goose cash position at year end. Not to mention the end of quarter dark fiber deals and OA&M buyouts to get cash up.

                  And what about the access accrual issue? He’s not responsible for that either? And how bout the multiple guidance misses?

                  He should change his name to Teflon John Legere because nothing seems to stick to him.

        • Anonymous says:

          Love the input from WGJ (O. Scott) …when will you too be at Earthlink you hack?
          Where are your classic comments…Mike hit it out of the park, gave 110%, went extra mile….go back to reading selling to Vito and your Donald Trump collection

          • Anonymous says:

            To Anonymous – why is it when someone states the obvious that Culture destroyed the company you all jump to the conclusion it was Olen or Maria or Cromwell or Toplisek that destroyed the company? Why is it that you have nothing b/w your ears that can aid you in making intelligent, logical and thoughtful comments about a company that has been essentially done to itself what the BOD has asked it to do – focus on short term objective not long term growth, remove as much cost from the business while not retaining its employees (the good ones that is unlike yourself who clearly should be on a future RIF list), etc? How is it you always take a leap of faith? When will you ever grow up ….

            Oh and BTW .. for the record .. this isn’t Olen … in case you were wondering. Its a person who knows what the real deal is. The real deal is Culture and bad leadership on ELT – (LT, EO and RG) have kept the company right where it is. standing still.

            • ex-XOer says:

              While I agree with your general message: That the real problem is, and always has been, Icahn (who controls the BOD). I still take issue with all the folks you just mentioned (DW, MF, MT, etc) for two reasons.

              One, they lied to their employees. I don’t care what they were told to do, the bottom line is that they have been lying to their employees for years (about culture, goals, changes, the future, etc). Two, if they were being told to sacrifice long-term success for short-term goals then they knew “what time it was” the entire time and still stayed in their positions and with XO. It was their decision to work for a company that was positioning themselves for an obvious sale, and to mislead their employees in the process. So for that…they should understand the crap that’s going to be flung at them, and accept it as part of the role they played in the charade.

              I’ll echo what many others have done…if you don’t like what’s going on (and I can’t imagine why you would) then you have the option of leaving. I put in a decade at XO and had some good times there, but I knew well enough when to jump ship (over a year ago).

              • Anonymous says:

                To ex-XOer – lets take your arguments one by one and discuss them further in detail.

                1/ Lying to their employees – So you say they lied to their employees? Can you please clarify exactly what they lied about? Did they lie about how good things were at XO? Did they lie about the nature for which the business was performing? Please clarify.

                2/ Staying in their current positions knowing the future was short term focused – Here’s where it gets interesting. Folks like Wagner, Toplisek were brought in not by the former leadership team of Grivner and his chronies – most of whom are all now gone except Geller, Ernie and Laura. The team was brought in by Icahn and his board. That said they were provided with contracts locking them into place with specific clauses that prevented them from exiting for a specific period of time. Do you think its a coincidence that Wagner and Toplisek are now both gone? Their contracts were up, one chose to leave early by getting released, the other waited until his contract was up and exited.

                3/ They knew the company was being positioned for sale – here’s the interesting thing … Icahn has received many offers in the past. He’s not a dummy .. its why he is worth the money he is. So clearly there have been many opportunities for the company to be sold … the same holds true for other businesses. For example several years ago when Dell was not doing well they were quietly shopping to see if they were worth more in a transaction or to go it alone? How about Paetec? Arunis shopped his company for almost the entire last 6 years. And GX was bought for one purpose to be sold eventually so why is it they could rally their employees? I will tell you … the board motivated the employees with competent leaders and attractive benefits, options, bonuses that were specifically oriented at future growth.

                You see the folks you accuse of lying didn’t lie … they tried to come in a change a culture and company that hasn’t produced anything for years worth mentioning. Yes there are some extremely good people who work there but they held onto the hope that one day the business would be sold and they were positioned to be part of something larger.

                In closing I am happy you made the move for yourself and presumably your family. Good on you. For the rest who are there they have to determine if they will survive or get the AXE. Either way the assets (fiber, network, elements, etc) are the only things that matter for Icahn as in the end he will harmonize the assets. So you need to determine if its worth the ride or if you want to get off. I know I am getting off … soon.

                • ex-XOer says:

                  Anonymous, I appreciate your healthy and informative reply (its a change given the direction of this string). I’ll try to do the same.

                  1) These people did lie. Anytime they got up in front of the company or management team and gave one of their ra-ra speeches about the direction of the company and the goals, they were misleading folks. They had no intention of making XO into a true “player” in the industry. When Wagner explained the cuts he made here and there and tried to sell how it was best for the long term strategy of the company…he was lying. He conveniently left out the part that it enabled him to hit some short-term EBITDA numbers that rewarded him a bonus. Toplisek and his 2011 Comp Plan was a debacle and there were several half-truths in and around that process. IMO, telling the company that XO was seriously striving to become a Top 100 Places to Work is a lie. Nobody bought it, and I’m embarassed for those folks who tried to sell that to us. There were projects that had funding promises that almost always fell through. The list goes on. And I’m not going to even touch on the mini-drama’s that have discussed at nauseum already.

                  2) You make good points.

                  3) I think we can both agree that Icahn will sell this company. Why hasn’t he sold it yet? My assumption has always been that #1 He wanted those NOL’s #2 He wanted to take it private first #3 He is greedy #4 He is waiting until the Summer so the condition expires on the premium he must pay the minority shareholders. I’m not an insider…but I would bet the house that XO gets acquired in 2012.
                  Maybe more to your point, I can see why the execs would stick around waiting for something to happen, to be a part of something “bigger”. I think you are implying that it’s possible they were misled as well. My issue is that I think, even given the crazy circumstances and often-unknown agenda of Icahn, they could have handled the business much more effectively. Nobody trusts them, and when you lose the employees’ trust, you’ve lost their will, their loyalty, and their desire to work for more than just a paycheck.

                  XO and Icahn have proven over the last several years that their most valued asset is certainly not their people (contrary to most successful organizations), but the NOL’s, the network assets, and the employees’ inability to demand more out of their company (or exit).

                  In summary, you make some good points. Most support my primary assertion that Icahn ruined this company…not the execs. He didn’t buy XO to turn it into a real player (like Caruso is doing…or like L3 is trying to do). But the execs did little to nothing to effectively run the company during this “transitional phase”. I think most people’s animosity is aimed in the wrong direction. This sad story begins and ends with Icahn. He brought in those guys from knowing full well what their background was, and how they did over at GC.

  • Anonymous says:

    Is this XO’s next owner?

  • Chinese Democracy says:

    Looks like it’s time to short some Earthlink stocks.

  • Victor says:

    Looks like most of the life rafts have left the XO Titanic since I’ve heard of numerous people leaving including one of their most senior manager in the Denver office. Now there’s rumours of Level 3 again being interested in XO. What are the chances of XO being able to keep their remaining good folks so that they can at least look good to potential suitors or do those suitors even care about the people?

  • Anonymous says:

    If someone were to buy xo, I would have to believe it could only be for the customer base and fiber. The systems are such a mess (none of the various companies acquired along the way were ever “integrated” system-wise), that without a strong integration plan xo would be a total monster to slay. Regarding their acquisitions, has anyone ever heard of “9 Net Avenue”?

    • anonymous says:

      No one wants XO’s customer base. They are mostly small customers that are pissed off and ready to leave anyway.

  • Anonymous says:

    You all are the most uneducated individuals in telecom…Legere didn’t BK Asia GC, that’s not even possible in Asia….read about I work at GC/L3′ and reading this stuff about GC and leaders is so off base. Btw Funk was one of the most professional leaders at GC. Respected…by customers and the people, she is top notch….no ego, and totally engaged!

    • Who knew? says:

      I agree with that – Funkhouser was well respected at GC both internally and externally. While many might not like her style, her results in Ops ans Sales were good.

      • Anonymous says:

        I didn’t know the Funk wrote comments on this board until now.

        • Anonymous says:

          Why, because somebody disagreed with your opinion?

          It’s pretty easy to critique someone on a message board, as you’ve proven even an idiot can do it (see what I did there?). However, it’s a lot more difficult to state what you would do to change the support culture at XO. So, instead of obvious one liners, why not post a 100 day plan to improve the XO service. The challenge – it has to align with the SLTs plan, including the metrics Funkhouser’s measured by and the budget she is assigned.

          I do not work at XO any longer, due to making an informed decision that my career goals weren’t being met. However, instead of scapegoating and passing blame on the Execs I decided to look elsewhere. It took 6 months of research, meetings and interviews. My advice is if you are unhappy at where you work and you can’t be an agent of change, then start looking elsewhere. It’s not easy but can be done.

          • Anonymous says:

            You clever minx you, I did attempt to be “an agent of change”, but such was not accepted in the spirit offered, so I too left XO several months ago. Thanks anyway though for the career advise.

    • Anonymous says:

      Asia global crossing was an american company, organized under american laws

      It’s not only possible for them to file for chapter 11, it’s factual to say they did.

  • Who knew. says:

    Why, because somebody disagreed with your opinion?

    It’s pretty easy to critique someone on a message board, as you’ve proven even an idiot can do it (see what I did there?). However, it’s a lot more difficult to state what you would do to change the support culture at XO. So, instead of obvious one liners, why not post a 100 day plan to improve the XO service. The challenge – it has to align with the SLTs plan, including the metrics Funkhouser’s measured by and the budget she is assigned.

    I do not work at XO any longer, due to making an informed decision that my career goals weren’t being met. However, instead of scapegoating and passing blame on the Execs I decided to look elsewhere. It took 6 months of research, meetings and interviews. My advice is if you are unhappy at where you work and you can’t be an agent of change, then start looking elsewhere. It’s not easy but can be done.

  • Rob says:

    Rumor has it there is a RIF coming.

    • Anonymous says:

      Well does this surprise anyone. I mean XO doesnt sell a good product, they cant keep any talent, from senior manager to interim CEO is a laughing stock, the only XO is good at is laying people off. Then again people found out about the layoffs way before October 20 so maybe XO isnt even good at that

  • Bobby F says:

    Surprise. And how about that guy Geller getting IT back after he destroyed it!!! WTF is this leadership team doing?

    • Anonymous says:

      doing exactly what icahn tells them to do – getting the ebitda as high as possible. that’s why they have interim; ceo, gc, cio & now an engineer is taking over ccs.

  • Anonymous says:

    I work in Product Management and they tried to give it to someone else. Guess Geller got the job for the 2nd time the same way he got it the first time around. He was the last choice.

  • Anonymous says:

    reduction in force (RIF)

    • Cromwell USA says:

      Is funky at earthlink yet or begging to come back to lvlt.

      • Anonymous says:

        Maria is still at XO driving the CSM organization to actually producing something.

        • Anonymous says:

          Yeah, “Cromwell USA” they were previously worthless. They’ve only kept XO’s top customers from pulling up stakes for the past 9+ years. You’re either Maria or some uninformed hack who feels dependent on her allowing you to keep your income, because you’re definitely part of that team! Is this ML?

          • ironic says:

            No, its not ML … unbelievably. Its hard for you all to potentially believe that Maria is doing a good job with the CSMs after the disasters she left previously in repair/care but its true. For once she’s doing something she’s actually ok at … mediocre to be exact. But even mediocre is stellar at XO given the lack of rigor and discpline in years prior in establishing teams.

            • R.U.Kid.D.ing says:

              You’re on crack. She’s a train wreck. Its just a matter of days before she gets shot. She destroyed Care/Repair. She is destroying CSM’s.

  • Anonymous says:

    To eX-XOer – I could not respond to the last comment up top b/c the thread apparently reached its limit. So I hope you don’t mind but I am continuing my reply here. Please read and respond if appropriate.

    On point 1 above specific to lying … Lets discuss this further. When Wagner or the former BSU LT was told by the BOD to meet the numbers required and agreed to the board at any costs … he had no choice but to streamline various teams whereby the impact was as minimal as possible. So while Wagner was required to take difficult but necessary actions much like other leaders in the business – Nocella, Ortega, etc – why is it that only Dan lied? If I follow your logic they all lied b/c Nocella, Ortega, Geller, Gold, Thomas, Grivner, Wu all were required to take headcount out and yet I don’t see you suggesting they misled their employees?

    Specific to the 2nd item in point 1 above – comp plan debacle – As for the comp plan debacle … ok, i will give you the roll out was horrific. But Toplisek didn’t own the rollout … IT and Finance did. The underlying design was the right design for the business if the business needed to pay fairly and equitably on basic principals of any sales plan – pay reps on sales as well as base growth. The problem unfortunately is prior to Toplisek arrival XO reps enjoyed a luxury of being paid on the deal being booked and yet even if the deal fell apart and the customer cancelled the company lost out but the rep still got paid. In fact there were numerous instances where reps in BSU were being paid 500k+ long before Wagner and Toplisek arrived and guess what – their base of customers never grew from a revenue standpoint. How about them apples? How is it fair that a person in ops could bust their apples to work towards installation only to have the customer on repeated occassions cancel the order yet the rep was fat, dumb and happy laughing all the way to the bank? How is it that this behavior which again was all over XO prior to Wagners arrival was not frowned upon? Isn’t it actually the prior management indirrectly lying to its ops employee base and allowing this type of behavior? Honestly if Toplisek failed to do anything he failed to stand up and shout as loud as he could about the totally inept people running the company who if they had any working brain cells would have put a stop to this type of theft from teh company prior to his arrival. Fast forward to 2012 and the new comp plan roll out that Toplisek had nothing to do with is a horrific nightmare. Are you going to suggest Ernie and Don Macneill who have been mismanaging the entire comp plan scrap shoot are not also creating a debacle? I suspect today’s comp plan debacle is so bad its likely going to lead to all the decent, good reps walking out the door b/c they all seem to be in charge back owing the company thousands of dollars b/c that idiot savant lynda “daffy duck” finance leader has totally messed everything up. Talk about debacle … its a debacle with a capital “D”.

    On point 3 – Assume for a moment Icahn is going to sell the company. Also assume for a moment that all he cares about are the assets as i suggested – fiber, network, NOLs, etc. If I were Icahn why would I allow anyone to put any money into the corp more so than the absolute necessity. Its only a matter of time before Icahn figures out IT as an example if a rediculous joke of wasted dollars being spent on absolutely zero innovation. Once uncle Carl figures this out he will squeeze more out of XO in so far as costs. In fact i suspect you could take out 1/4 of the IT org and not miss a beat and likely contribute more positively to the EBITDA targets the board has laser focus on now and in the past. So in the end I think the leadership team in place are in place b/c its the only place they can be Executive “C” level management. Icahn isn’t looking for strong, turn around leaders to take XO from its miserable existance to a future paved in success rather he’s looking for amateurs to ride this pony to the finish line. So you are right .. he is going to sell it …. but ladies and gentlemen … make no mistake about it … he’s going to milk it for as much as he can until he does sell it.

    Fast forward now to Wagner and his chronies all being gone … who is lying to the XO employees now? How many ra ra speeches will there be “ladies and gentlemen”? How about these apples … XO is doing the same “XO shuffle” as usual marching to line up people to shoot in a RIF. Yep … a RIF right around the corner … and yet revenue is great! sales are great! Again, who is lying to whom and why aren’t we talking about these unethical leaders?

    You have one thing right …. the employees are all but done with these ass clowns. Its only a matter of time before it implodes. The question is do we take bets on who gets shot next? With any luck Geller.

    • Anonymous says:

      “Soylent Green” has been the underlying mgt theme since Icahn took control of the business in 2003. RIF’s twice a year were a cinch bet to insure Grivner’s $750K & Rehberger’s $500K bonuses. It was so transparent it was sickening, however that’s what Icahn wanted them to do from the beginning. Don’t touch any of his NOL’s with positive cash flow & misdirect the company so he could steal the remaining equity from the minorities. Grivner made over $12M in his tenure as a puppet for Icahn before CI ran him off. Icahn has the staying power to outlast everyone & he will. Read Predators Ball or any other book on Icahn – he eats his partners even ones blood related. The goat has been staked out for his feast which seems to be soon.

      • Anonymous says:

        Right you are. Icahn is like an inveterate poker player in which Icahn rarely bluffs as an investor. Using his own words from a Forbes article recently read online “It’s a little like Dirty Harry, when the guy is sitting there with the pistol out, and he’s saying, ‘I’m not sure if I have the bullet or if this is your lucky day,’ but he’s going to pull the trigger,” Icahn laughs. “Sometimes there’s a question if a so-called activist will pull the trigger. But with us, they know we will if we have to.”

        XO is his poker play. The “tell” is when he gets ready to sell it he will move out all management as he is doing. end is near folks.

  • Eponymous says:

    “Ass clowns?” Only one guy I know uses that term – MD now at TWC.

    • MT says:

      Long live funky!!! I think she will do great as a csm! At earthlnk! Cromwell is next ceo of xo if he wears those cool shirts he has.

      • Ocella says:

        Cut it out. Maria is a fine leader who has the guts to change the place. I agree with a prior note posted earlier … only thing wrong with her is she hasn’t been successful at changing a culture that doesn’t want to be changed.

    • Longoonhoffner says:

      MD was an a$$clown himself. Always suggesting there was too much drama yet look how his big brother EO put him into a role and then shortly thereafter he quits. Talk about a$$clowns … the entire EO show is the a$$clown show. Fools.

      • Charlie says:

        You are an idiot

        • Longoonhoffner says:

          Charlie – perhaps i struck a nerve? Are you in fact Marc “a$$ clown” Dyman? Bet you are. How do you feel about making your former boss EO look like a total idiot by having you promoted … errr demoted from running half the country to a smaller region only to leave him high and dry looking stupid for having put you in that role to begin with? EO should have fired you when he was thinking about firing you but decided to be loyal and keep your shitty little act on board. You really showed him by sticking around only long enough to fu*k everthing up. nice work.

          • charlie says:

            Nope, not Dyman.. But funny to see how bitter you are..
            You must be one of the Superstars that Dyman had to let go!. nice work

            • Longoonhoffner says:

              you are right.. I am an idiot and I should find a new line of work.

              • Longoonhoffner (real not the fake above) says:

                @Charlie – first of all, I am not one of the folks let go by Dyman but judging from the talent he did jetison i probably would have made the same choices with the exception of a few. Regardless it doesn’t take a rocket scientist to figure out in sales who to keep and let go … you give dyman too much credit if you think he thinks strategically … cuz you’re either selling or not … on a draw or not …. if you aren’t selling and you’ve demonstrated your inability to do so its fairly obvious who to help find a new career.

                That being said I am not bitter at all. I am gainfully employed and chose on my own to exit XO. I will say, however, I am informed …. I found Marc to be a melo dramatic whining incapable inept radio silent leader who fits the mold perfectly to the “T” of his former boss EO.

                I wish no one bad luck but I have to say judging how immature, irresponsible and reckless MD, EO and DA were with it shoudl not be a surprise to hear words of truth being commented on this thread.

  • Rumor Central says:

    The word on the street is a top level engineering leader is gone apparently after turning down the CIO job? Anyone have a details? Got the entire SE team in a tizzy? Whats the scoop? Any truth?

  • Anonymous says:

    Hobika is gone. My advice don’t walk out unless you have a degree that will hold water,
    Thanks to Mr. Obama, life is tough out there. Icahn is just doing what Icahn does best – make money!

    • Anonymous says:

      Where did he go?

      • Richard says:

        Nobody knows but I will tell you its a big loss. I’ve worked at XO for years and i can honestly say he really helped this company move forward. He really changed the perception of the SE team and project management team. XO will survive for sure but still a big loss.

        • Bill F. says:

          Terrible loss. Terrible terrible terrible. What in the world were the LT team thinking letting someone like this leave? Are they insane? “Ladies and Gentlemen” there is going to be a “XO Shuffle” alright … its going to be the shuffle of all the talented SE’s who stayed at XO b/c of him leave ….. what a bunch of idiots.

    • KLd says:

      I didn’t work with him directly but he is one of the smartest guys i’ve ever met. Maybe not so smart for having come to XO in the beginning but i honestly believe he thought he could change the place. In the end he likely realized he couldn’t change the destiny. Sad day at XO.

    • Another Anonymous says:

      Obama? Telecom is a volatile industry and that’s been especially true over the past decade. The tax loopholes that Icahn is exploiting at XO exist because Wall Street enjoys a great ROI on its political contributions.

  • Anonymous says:

    There are actually a couple of well thought out reads here the past week or so. True, the same idiots with the same axe to grind that you have to sift through, but clearly someone who actually knows what the he’ll he is talking about has decided to break the silence. Refreshing

  • Anonymous says:

    FYI Windstream is cutting jobs big time today.. They have soooo much internal trouble and look like a bank everybody’s a VP

    • Funky-bust-her says:

      And the sky is grey! So what? Doesn’t change the fact that XO’s being run by morons.

      • Anonymous says:

        Time to look for another career, Telecom is not the way to go, go back to school, get a degree, maybe become a trucker, there are alot of jobs out there for CDL’s

        • Gary says:

          Does anyone on this post think that cromwell is the gretaest leader in telecom?

          • hello says:

            The problem with Cromwell isn’t that he isn’t capable of driving sales rather the fact that the company isn’t putting him or any other qualified leader in a position to succeed. Take the comp plan challenges this year … is there any wonder why a single good rep worth their weight in gold would want to put there best sales prospect forward knowing they might never get paid due to daffy duck ritzert and team fu^7ing it all up? How about the fact that XO doesn’t have a long term incentive plan, zero cash for retention other than a smattering of cash payments in lieu of retention which essentially amount to next to nothing after taxes cuz the company is too cheap to gross up the distribution to cover the tax on behalf of its employees. How about the crazy badness stuff that XO is doing to its customer base without them knowing aobut it? Why would any good rep sell anything at XO?

            So you see Cromwell is actually quite fine or appears to be fine …. the company, however, doesn’t.

  • Wow says:

    So just sat through a call w/ my new boss who replaced probably one of the BEST engineering leaders i’ve ever worked with and i was told to forget about the lack of good pay, lack of retention, lack of sales actually selling something where i might get commission, and to remember the key to retaining employees is making sure their jobs are interesting. Carl … are you stupid? The key to retaining good employees is about motivating them and one way you do that is making sure they know they are being treated equitably and not like a piece of meat that you think they are. Remember our former leader always tried to make sure people got paid as fairly as possible. At least Ernie “ladies and gentlemen” Ortega got that point and committed to following up and changing it. Carl you are a moron.

    • Laura says:

      We need wagner or topplisek to come back and save xo from ruin. Or cammaroti and funky.

    • Charlie says:

      Hobika was ego maniac jackass… ” I am a hockey this and a hockey that”. Wake up..be glad he’s gone..

      • Jwow says:

        Mr. Hobika is a humble and compassionate man. Those people who lack confidence in their own capabilities find the need to complain and make false statements about others in an effort to massage their own ego. Mr. Hobika is one of the most brilliant engineers working in telecommunications today and he is a proven leader that will step first into the thick of it before asking anything of another person and more often than not individuals under Mr. Hobika’s leadership will follow him to the frontlines willingly if not passionately because as a true leader he draws a balance between looking out for the best interest of his employees and ensuring that business objectives are met. He leads by example, holding himself to the highest level of ethical and moral standards. There are few leaders such as Mr. Hobika who can inspire an entire organization to strive to do their best and work to improve the bottom line of a company. There is no doubt that Mr. Hobika’s departure is a great loss for XO.

      • Current XO Employee says:

        Charlie –

        I suppose your name really isn’t charlie … just like I am using a different name to protect myself from those in leadership who would see this as a clear violation speaking out for Mr. Hobika … but I am going to do my best to refute what you say as professionally and respectfully as I can.

        Ego maniac he is not. Is he driven? yes. Is he passionate? Absolutely. Is he knowledgeable? He is one of the most knowledgeable leaders i’ve every had the opportunity to work for. Is he afraid to speak his mind? No way … in fact perhaps this is the thing that got him into trouble … he spoke his mind often yet the culture at XO held him back.

        Whats clear is business change … they all do. Sometimes they change for good reasons. Sometimes they change b/c they have to. Sometimes … just sometimes they change for all the wrong reasons. In Hobika’s case you can say what you want but he made the SE organization what it is today. He also stood up and embraced the project management team and helped them reach the next level. With his departure this change is terrible for those of us in his former org. He was very dedicated and supportive of his team. He stood up and took care of all of his folks almost as if it was the most important thing he could do. Yet he is now gone …

        The only story i know is he was to be our next CIO. We were all sad to know he wouldn’t be our leader any longer yet we were all happy he was to take on the CIO role. Monday that all changed …. he wasn’t our CIO .. he left.

        I don’t know why but we are all bummed as he was a great leader. Its just too bad … he is gone. Our loss. Where ever he is going they are benefiting … he will knock the cover off the ball.

        • Steve P says:

          Is hobika that guy with the big head who imploded at gx crossing? Where is he going? Earthlink or with gogogo wagner

          • Richard says:

            I can say having worked at XO for 10 years before i was let go that there was no such thing as a Sales Engineering team and or a well defined project management team until Tom Hobika took over. In fact I’d offer that the SE function did not exist prior to his arrival but was rather a order entry type of function.

            While I did not agree with my involuntary separation from the customer care organization I will tell you one thing I was fully in agreement of and it was having him taking on more responsibility over the last few years. Arguably you could say he put the product management organization on a path of “listening” to its primary customers more than ever, he opened a conduit of communication with the NOCs, he helped to foster stronger relationships with repair centers and helped to focus sales teams.

            Mr. Hobika was well respected by all of us b/c he treated us with respect, he was knowledgeable and we all knew he would always do the right thing for XO. I’ve since found new employment but from where i stand i would say the only thing that would implode is the sales teams by losing such a strong leader.

            • Gary says:

              He was the toughest SOB I ever worked for in my career but know this … he was also the fairest. Hobika drove us all hard but with respect and professionalism. He also always had our backs. Sucks he is gone … i have a ton of respect for him. To use his words “the rising tide lifts all ships” and I am here to tell you he definitely did so in a big way. Those that criticize him obviously didn’t know him or couldn’t make it under his leadership.

              • XO SE says:

                Mr. Hobika got the meaning of what a SE should be. Prior to his arrival we were a paper pushing organization that spent 95% of our time inside. Throughout his tenure he transformed not just the SE team but other teams by raising the bar. I was one of the lucky ones to watch this process from start to end and i can say XO is better because of it.

                Mr. Hobika would only ask of us what he would ask of himself … something you expect in a leader. He wasn’t as one suggests above an ego maniac but rather a well informed, thoughtful, hard driving professional who ultimately helped to position XO for its journey into the mid market, enterprise and strategic accounts space.

                I have no idea what the new leadership is doing, or where we are going, but one thing is for sure they do not understand the value of a SE. I am being told I have to now be a finance guy while designing solutions focusing around fat dumb pipes. Seems to me if all we are going to be selling is fat dumb pipes then there’s not much science to it …. just fat dumb pipes. Also seems to me that with this strategy we are well on our way to walking away from strategic customers and building a wholesale carrier business in the enterprise space. Doesn’t seem like a good fit for what we are trying to accomlpish.

                • Xo imploding says:

                  If Hobika was so great, why was the turnover so high at Xo among SE’S? Didn’t half of the top SE”S at Xo bolt to Level 3? I do know he made all the SE’S get Cisco certified, and once they did, they left the Co.

  • Bobby Geller says:

    Spoken like Mark “aka chief process officer” Sweeney. Go back to your prooooooooooccccceeeeeessssssss butt buddy.

  • Fancy Pants says:

    I must say that watching this POS company implode and eat itself in slow motion is actually quite satisfying in that shaudenfreude sort of way.

  • Grant Lewis says:

    Sad really.

  • MT says:

    It’s like watching a train wreck in slow motion….I just can’t look away

    • Anonymous says:

      I know isnt it awesome to watch this. Grab some popcorn and a beer and watch the show I say, reality TV at its best.

  • Anonymous says:

    as teh XO sweepstakes begin who are the players and who is the likley winner. Level 3 is the favorite. Always think TW has to make a move, aggressive new comers like Earthlink maybe in play and interested.

    My dark horse for this Centurylink. They lack tier 1 market metro loops and XO would be good fit anf fill out their footprints. billion in free cash flow would enable the purchase. data center biz and metro loops in nearly all us markets would compliment and make them stronger

    • beetlejuice says:

      Said it before, say it again: yes TW needs to make a move soon if they want to be taken seriously as anything other than a target themselves… but my god would that ever be a culture clash. Its pretty clear from this thread and elsewhere on this blog and the internets that XO is deeply, deeply dysfunctional, and that has to factor into any price that anyone plans to offer.

      Despite there being plenty of good people that could get hurt, IMO the best bet anyone would have with this epic failure would be to gut the assets and leave the majority of the employee base, customers, and others behind. And all that does is reflect badly on the buyer, so…. good luck to the suitors.

  • Eponymous says:

    Shaudenfreude? Hmmmm….only guy I know that uses that term is RK, now at Corelink. You and the others like MD need to clean up your “tells,” lest you be outed for who you are!

    • Fancy Pants says:

      Case in point of ripping yourself apart from the inside: “some guy on the internet used a word thats too big for me, and I heard someone else say it before – therefore, it must be HIM, that rat bastard!!” Nice try, chump. I wouldn’t be caught dead at that company, then or now.

      • Anonymous says:

        Shaudenfreude is more common than you think. Unfortunately it happens to be applicable for some watching XO right now.

    • charlie says:

      RK is at Coresite.. not corelink

  • AnOnYmOuS says:

    @Xo imploding – I can’t respond above since the thread got to long but I think its pretty simple. Hobika drove them all to get certified but he was unable to retain the SE’s b/c the company doesn’t offer retention. For those SE’s that were retained he was able to get them (present company included) stay bonuses. We aren’t supposed to talk about it publicly which is why I am responding anonymously but I know for a fact the budget was lmited and he had to respond with this with limited funds. So to answer your question while its true attrition rates increased over time the company failed to retain the employees. Its just that simple.

    “XO Imploding Says: If Hobika was so great, why was the turnover so high at Xo among SE’S? Didn’t half of the top SE”S at Xo bolt to Level 3? I do know he made all the SE’S get Cisco certified, and once they did, they left the Co.”

  • Dan says:

    Is funky still at xo or trying to work w fritzlo or rolla hoff. Funkee loves csms. She should poach level3 csms

    • Nocello says:

      Its just a matter of time b4 she’s shot or quits and goes back to Level 3. She’s got no life expectancy at XO any longer. Everyone knows it …. she’s a gone ….

      • Anonymous says:

        I wish Rob had a “like” button.

        • Mike says:

          Big rumor – cammarotti coming back to be ceo of xo. Any truth to that? He is going to make funky his secretary. Any insights?

          • Anonymous says:

            She will smoke his cigar.

            • Xo imploding says:

              And they will party up a storm at the Garden in a superbox on Xo’s dime!

              • Anonymous says:

                Its pretty clear that “Xo imploding” is a current XO employee who works in the Legal department and or NAS team or support team from marketing … by the informed nature of your comments and by the way in which you see things from the legal or marketing perspective.

                There were only a few folks who knew the details of the MSG issue and candidly they were primarily the legal teams and NAS team support teams. I’d bet my bottom dollar that Xo imploding is Toke or Carrie … but time will tell i guess when XO takes legal action and you get snuffed out.

                Regardless and despite what you want to believe the MSG box was all scotty “roid” cammo. He broke the rules and blatantly lied and took unauthorized action and he paid the price by first being let go and then secondarily having to hire an attoryney to represent him in the MSG action.

                You are right about one thing … that Maria is just like Scott. A scared, self preserving, self promoting, boob job, trailer trash talking person from nj … she can’t help herself as she was born that way.

                • Xo imploding says:

                  Anon, I am no longer an Xo employee, just repeating what my former co-workers tell me. And if you read these threads…..I know 200+ is a lot of reading, you will see that someone posted the Camorotti lawsuit for all to see on this board. I have heard that Corporate has moles everywhere, probably folks who were loyal Xo employees who got trashed when Wagner and his cronies fired everyone in favor of his GC buddies.

  • Morty says:

    Questions—-If memory serves XO runs on the lvlt network. At the time of the lvlt /xo lawsuit the IRU was set to expire in 2018 . I believe there was an option available to extend the IRU .Does anyone know the terms of that option ?

    During the recent lvlt/glbc acquisition period [prior to approval] , Icahn objected to the deal . He withdrew the objection . I assume Icahn got something from lvlt .Does anyone know what it was ?
    My bet is that it had to do with the terms of the IRU !!

    It seems to me that the IRU terms would be significant re any proposed sale of XO .

  • Anonymous says:

    just wanted to say it was nice to see [names removed by editor] at the 11th annual Reading Phillies monday morning game.

  • Anonymous says:

    “withdrew the objection ” now that is interesting . . .

    • Anonymous says:

      Rumor has it that Icahn was pissed about the legal action that the leadership team led by Laura Thomas and Heather Gold undertook on behalf of XO to oppose the LVLT/GLBC acquisition. Bottom line XO got something but i think it might explain why Heather Gold left soon after.

  • Eponymous says:

    Anonymous, you’re not even close. XO opposed the LVLT/GLBC merger simply as leverage to get a better peering deal with (3), which it did. And that had nothing to do with the Regulatory Witch being shown the door….

  • XO Insider says:

    @Eponymous – anonymous is not totally wrong .. icahn was pissed about the action b/c it wasn’t cleared through his team first. Everything must go before the nyc team always which was not the case for the XO action against GC/L3. That aside the outcome of the action was better peering but wasn’t permanent as the agreement expires and will need to be renegotiated. Regarding Heather it was an opportunity for Laura to allow her to complete the Colombian necktie on herself and when she was done Laura was able to show her the door quite expeditiously. So while you think they two aren’t related they aren’t mutually exclusive. Its just politics …..

  • Survivor says:

    @ XO Insider – you are quite astute & in my opinion very acurate on all points. LT certainly controls the island now with voting control & with limited to no opposition in VA. NY on the other-hand as you correctly represent pull all of her strings as the puppet master. As long as she obeys the master she lives. Does anyone believe LT could get a legitimate CFO position in a company the size of XO much less an interim CEO? Icahn is & always has been the virtual captain of this ship. He is most definitely preparing this balance sheet for as high an EBITDA multiple sale as he possibly can. He has a home for the NOL’s & an asset stripped of as much cost as Icahnly possible – that my friend is stripped. Interim; CEO,CFO (yes LT was interim when Freiberg left) ,GC,CIO,COO, Pres CCS. The count down begins.

  • Anonymous says:

    Place your bets everyone. XO is sold by the end of the summer or towards the end of the year, and who is the buyer, 5 bucks to enter the drawing.

  • Anonymous says:

    Rumors are flying…the Funk deservedly gone soon. The entire company can only hope for such good fortune. Ernie & Laura, if you’re reading this, please stop drinking the Koolaid & say it’s so. If it is, you may then earn some respect from many.

  • Fancy Pants says:

    Piss poor leadership swapping back and forth between Level 3 and XO is a very sweet irony.

  • Anonymous says:

    I read a lot of different posts on the ramblings. There are some of the most unprofessional people on this site. It’s a complete embarassment not to the people whose characters are attacked but for those writing such hateful things. Mr. Powell you should rip this down and show some people professionalism and some serious life lessons in acting like an adult. I never worked at XO but reading this tells me the people trying to help are “deemed” as bad….move on…this site is not for pople like you to be so hateful.

    • Anonymous says:

      Thanks Maria. Now go back to jersey…….

    • Anonymous says:

      First, calling BS on the “I never worked at XO”. Second, this is perfectly indicative of what happens in a certain part of the company (guess which one I’m referring to). Open your mouth with constructive feedback and you get slammed or eventually RIF’d for doing so despite XO’s open door policy. This is exactly why this string has long outlasted what would be considered a typical lifespan.

  • Anonymous says:

    rumor has it Dean B got fired…any truth to that??

  • Anonymous says:

    This thread slowed down. Has the steam finally vented?

  • SC says:

    I heard the #1 rep in Chicago quit? Any truth to this? When will the others take off?

  • Anonymous says:

    Truth be known that the others might just stay on the sinking ship since the telecom job market is one of the worst industries right now, so many might be hoping that some how the ship rights itself. But the only way that could happen is when XO is bought and absorbed into another company, ironic that once that happens many jobs will be lost.

    • Anonymous says:

      which is funny in a way (sadly) because if there were proper incentives and regulatory certainty, the infrastructure upgrades to our industry alone would be enough to propel the economy – in the bubble economy of the late 90’s I read once that upwards of thirty pct of the economy was connected to “information superhighway”-related projects

  • Mike says:

    I am at earthlink so forget you people. I hate this thread. Concentric rules.

    • Ernie says:

      You sure are missed every day buddy. Ladies and gentlemen i didn’t realize how much trouble i’d be in when i convinced Laura to move Mike aside … that pissed him off and he left. Let me tell you we need him back to save him. Any chance you would come back ?

  • Anonymous says:

    Heard more minor layoffs happened in service delivery.

  • Anony says:

    Where?

  • Anonymous says:

    At the WYO office about 2 to 3 weeks ago. Four circuit designers were let go. One from the central team and then three from the East. And once again the teams were combined into one unit.

  • Johnny 5 is Alive says:

    A senior manager from the former XO One group got “RIF’d” yesterday too. I am certain that without his stellar leadership this company will be destined to fail within the next couple days.

  • Anonymous says:

    Is XO still giving severance?

  • Anonymous says:

    I doubt it

  • Severance ha! says:

    I was RIF’d a 2 years ago. They offered 2 weeks. They wanted me to sign a 10 page document before I even read it for the severance. In the document was “if you sign for the severance, you are agreeing to an 18 month non-compete” Typical XO

  • Anonymous says:

    There were quite a few in the XO One group laid off

  • Anon says:

    Is funk still at xo? Or with pang?

  • Anonymous says:

    Did the thread die?
    Does anyone know the hard date that Icahn can sell without additional considerations to the previous minor shareholders?

  • richard tucker says:

    This thread will never die!!!… I guess everyone found new jobs so couldn’t sit around complaining online all day. You’d have to be a loser to ever go to work for XO in the first place.

  • Anonymous says:

    Well in the office I worked at (Wyomissing Pa), there were alot of them.

  • who cares says:

    Langan named Chief Service Officer of Concentrics. Goes to show you nepotism paves the way for future success. Whats next? Maria being named Chief Experience Officer?

  • hmmm..... says:

    ….why so hateful?

    • who cares says:

      Who is being hateful? I am just pointing out the obvious. Honestly you are either his or her friend and or you have zero clue as to what a real, seasoned, polished executive should look like. One that doesn’t take every chance to insult customers and employees for fun.

  • Anonymous says:

    Who ever believes that ML is a real executive must also have seen big foot, a unicorn, mermaid, these mythical figures are just like a real executive at XO, we have heard of them numerous times but never have nor ever will see them. I could never stand him or his jokes, tasteless jokes for that matter.

  • Anonymous says:

    Isn’t “whoever” and “Bigfoot” both spelled wrong in the above? Maybe your ass got fired for spelling.

    • Anonymous says:

      Oh Mikey, don’t nitpick nor nit pick. Point is you deserve your status because nobody can BS or manipulate #s like you. More power to ya!

    • Anonymous says:

      Um I wasnt fired, I was laid off since XO couldnt afford my salary no biggie to me, I have more time with my kids, more time to play golf, more time to just have fun