Contributed by the_highwayman
If he had to do it again, I’m sure he would be more careful.  But as a field tech for a major carrier, he was frequently sent out to Central Offices (CO) and after a while the locations blur a bit.  In this case, he was dispatched to an unmanned CO in a [...]

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contributed by the_highwayman
[read part 1]
At last the banging stopped, and the field tech came back on the line, told us he’s finished, and asked if everything was all set on our end even as audible alarms were going off behind him. After he turned off the alarms, we asked him what the loud banging [...]

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contributed by the_highwayman,
Some techs are techs, and some need to find a desk job real fast.
One night at the NOC [ed. Network Operations Center], I was working with my team on routine network maintenance.  One of the items on our list was to install two PHY [ed. Physical Layer Device] boards into a router. [...]

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Contributed by the_highwayman
Not all POPs are what the PR folks make them out to be.
A while back my company was integrating some acquired assets, and as part of the process I was assigned to turn down a circuit and recover the router and all equipment at a “MAJOR” POP site for the acquired network. [...]

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